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Welcome to the new customer experience

Inside Retail

JUNE 28, 2021

The result is mounting pressure for retailers to deliver hyper-personalised, concierge-like shopping experiences with efficient handoffs between departments and channels before, during, and after a purchase. While 88 per cent of retail marketers share integrated tech stacks with advertising teams, this alignment alone is not enough.

Customer Experience 221
Customer Experience Customer Retention Payment Services Advertising 221
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Best Retail Marketing Tips for 2019

Retail Next

SEPTEMBER 26, 2019

From $390 billion in 2016, total sales jumped to $453 billion in 2017. While it brings great opportunities for entrepreneurs, the stiff competition in the market, plus the enormous demand for high-quality service, make succeeding in this industry challenging too. That is why effective retail marketing is crucial.

Retail Marketing 52
Retail Marketing Marketing Customer Retention Promotions 52
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