article thumbnail

Planning to Prevent Workplace Violence in Retail

Retail TouchPoints

million nonfatal workplace violence incidents between 2015 and 2019. My 35-plus years of experience in retail, most of that time being in loss prevention, has taught me a lot. Some insurance companies have loss control or loss prevention professionals who can help. A 2022 U.S. Additionally, the U.S.

Planning 279
article thumbnail

Loyalty Is The Key To Survival For Retail

Retail TouchPoints

A moment of both gratitude and loss prevention. In 2015, he founded Verdes with Brennan McGrath, one of his childhood best friends, and Phil Graham, whom he met while at Mother New York, an early-stage investor in Verdes. Matson : There are two things: For most businesses, this isn’t a moment for acquiring new customers.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Harris Teeter promotes Tammy DeBoer to president

Mass Relators

Antolock was promoted to executive vice president in 2012, where he led several teams, including merchandising, operations, marketing, human resources, loss prevention, store development, quality assurance and distribution, and manufacturing. He was named president of Harris Teeter in 2015.

article thumbnail

10 Ways to Improve the Customer Experience in Retail

Indigo 9 Digital

To demonstrate this commitment to its customers, in 2015 30 Zappos employees arrived in Hanover New Hampshire in the middle of the night. A loss prevention employee who sent the package wrote in a note accompanying the package: “Mr. Zappos’ number one core value is to Deliver WOW Through Service.