article thumbnail

Harris Teeter promotes Tammy DeBoer to president

Mass Relators

Antolock was promoted to executive vice president in 2012, where he led several teams, including merchandising, operations, marketing, human resources, loss prevention, store development, quality assurance and distribution, and manufacturing. He was named president of Harris Teeter in 2015. Maryland and Delaware.

article thumbnail

Loyalty Is The Key To Survival For Retail

Retail TouchPoints

A moment of both gratitude and loss prevention. Second, because loyalty programs deepen an already positive relationship and keep that mandatory source of revenue flowing, you’re also not spending on hard costs like you would when acquiring new customers, whether through advertising, PR or some other paid promotion.

article thumbnail

10 Ways to Improve the Customer Experience in Retail

Indigo 9 Digital

They analyze all of the sales data, add more promotions, bring in new products but nothing is working. To demonstrate this commitment to its customers, in 2015 30 Zappos employees arrived in Hanover New Hampshire in the middle of the night. A loss prevention employee who sent the package wrote in a note accompanying the package: “Mr.