Retail TouchPoints

AUGUST 29, 2023

Kelley Kurtzman “Customers have a very close relationship with their phone, so for over a decade we’ve worked to stitch together a personalized shopping experience,” said Kelley Kurtzman, Chief Sales Officer at Verizon in an interview with Retail TouchPoints. Our mission is to drive seamless omnichannel experiences.”

Payment Services 215

Payment Services Accounting Customer Experience Point of Sale 215

Retail TouchPoints

JULY 29, 2020

Ready to grow even further, the company launched a digital transformation to swap out its legacy systems, advance customer knowledge through data and provide a truly omnichannel customer experience. Larocque has spent more than 20 years with Burton, becoming SVP Operations in 2010.

Planning 249

Planning Wholesale Customer Experience Store Operations 249

365 Retail

MARCH 5, 2024

Social Commerce and its direct-to-consumer approach also demands even greater agility and flexibility in terms of the customer experience and customer service. Finally, order management must also adapt, drawing on the advantages to be found from the unification of warehouse, transportation, and point-of-sale networks.

Social Commerce 69

Social Commerce Shipping Accounting Point of Sale 69

Retail TouchPoints

FEBRUARY 10, 2022

It’s been a while since she’s been on the front lines though — not since the late ‘80s to be exact, when she was a manager at Express. To the employees she worked with while undercover she was Marie, a former gift shop manager from Ohio whose quest for a new start was being recorded for a documentary.

Inventory Management 287

Inventory Management Beauty and Health Management Planning 287

I Vend

JULY 27, 2021

Retailers had long understood the need for diverse shopping channels, but in 2010 there was a lightbulb moment when they realised that simply having multiple routes to market wasn’t enough – those channels had to be integrated. It detracts from the customer experience. Friction matters because it restricts growth.

Checkout 52

Checkout Payment Services Inventory Management Customer Experience 52

Cisco Retail

NOVEMBER 23, 2021

But Cisco understands the needs of small retailers and can help them quickly identify their most pressing needs to better accelerate digital transformation and improve customer experiences this holiday season. And as consumers, I hope you’ll make it a point to support small businesses this Saturday. A year like no other.

Payment Services 63

Payment Services Target Market Point of Sale Customer Experience 63

Cisco Retail

NOVEMBER 23, 2021

But Cisco understands the needs of small retailers and can help them quickly identify their most pressing needs to better accelerate digital transformation and improve customer experiences this holiday season. And as consumers, I hope you’ll make it a point to support small businesses this Saturday. A year like no other.

Payment Services 52

Payment Services Target Market Point of Sale Customer Experience 52