Star Miconics

APRIL 1, 2022

Star Micronics releases the mG-T12, mG-T30, and mG-T60 point-of-sale scales built for accuracy. Somerset, NJ – March 28, 2022 – Continuing its philosophy of “Always Leading – Always Innovating,” Star Micronics presents its new line of point-of-sale (POS) scales, the mG-T Series. cdorner@starmicronics.com 848-216-3318.

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Retail Pro

DECEMBER 22, 2022

Powerful POS & retail management platform for better retail experiences ✓ Replenishment & inventory management ✓ Customer & employee management ✓ Available on iOS, Android, and Windows ✓ For mobile, laptop, and desktop devices ✓ Robust … Continue reading → The post Retail – What’s causing tension in your customer experience?

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Customer Experience Inventory Management Management Point of Sale 52

Retail Gazette

FEBRUARY 6, 2024

Caroline Ellis, commercial director at ASC, advises on the key elements of an integrated returns journey, allowing retailers to protect their margins, while enhancing customer experience. Retailers need to be able to spot recurring issues, for example with product descriptions at the point of sale, or if there is a pattern of defects.

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Independent Retailer

JULY 29, 2022

With the new era of retail increasing shopper expectations, delivering a flawless in-store customer experience has never been more critical. Adopting item-level radio-frequency identification (RFID) technology ensures customer service is elevated to new levels in order to remain relevant within a crowded field of competitors.

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RETAIL MANAGEMENT SOFTWARE

NOVEMBER 21, 2019

Mobile point of sale is relatively new technology, but it is quickly becoming essential or retailers who want to remain competitive in an ever-increasing rapidly evolving retail environment. For starters, your sales staff won’t have to walk to the front of the store every time a customer asks about a product.

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Inside Retail

APRIL 30, 2024

Central to this transformation was the adoption of NewStore , a unified commerce platform anchored in an omnichannel POS – with built-in solutions such as order and inventory management, clientelling, and store fulfilment. Customer details and order details were across many different systems,” explained Ratcliffe.

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Star Miconics

JANUARY 26, 2023

But while those things are still in the realm of science fiction, AI has become increasingly engrained in the modern technology we now use every day, from our smartphones to our point-of-sale (POS) systems. These reports provide managers and owners with information that uncovers deeper insights.

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Retail TouchPoints

JULY 12, 2023

That’s worrying in an increasingly competitive environment where customer engagement and user experience are becoming more important than ever. Customer Experience It’s been five years since Amazon Go opened to the public, creating the template for the retail store of the future by allowing shoppers to skip the checkout line entirely.

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Retail TouchPoints

MARCH 4, 2024

The customer experience is paramount to the success of today’s retailers. This includes enhancing in-store inventory, delivery services and even the personalization of customer service. However, when it’s time to check out, how do payment options factor into that customer experience?

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I Vend

APRIL 18, 2022

They can use the power of retail management solutions to hone their upselling and cross-selling for maximum impact. Learn more about how our Retail Management Solution drives profitability. Heightened customer experience, because the customer feels they have been understood and offered something that is of value.

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Retail TouchPoints

NOVEMBER 18, 2022

Additionally, National Retail Solutions (NRS) , which provides point-of-sale and other store management solutions for more than 17,000 bodegas and neighborhood convenience stores, is partnering with Uber Direct to support same-day delivery offerings. NRS supports more than 20,000 active POS terminals.

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Retail TouchPoints

MARCH 18, 2024

“By having the option to pick self-checkout for a quick trip, or a traditional, staffed lane when their cart is full, guests who were surveyed told us the overall checkout experience was better, too,” according to the statement. Near-term advancements will address current limitations, enhancing customer experience and retailer security.”

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Checkout Payment Services Store Operations Customer Experience 196

Retail TouchPoints

JULY 17, 2023

IoT solutions enable retail stores to monitor and manage their equipment, including HVAC systems and refrigerators. Example: Walmart Walmart is applying IoT technologies for effective store equipment management. Inventory management. Exceptional customer experience. Supply chain and cold chain optimization.

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Payment Services Checkout Inventory Management Customer Experience 217

365 Retail

OCTOBER 5, 2021

Transport costs have also been significantly reduced through the use of virtual shop visits by management, to ensure compliance of VM and other key processes. The platform has increased synergy across the business, not only in terms of operational management, but driving team and economic efficiencies,” said Garcia de Frutos.

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Retail TouchPoints

JUNE 12, 2020

It’s long been a retail “business basic” to keep stores clean, both for purposes of hygiene and to create a positive customer experience. Retail TouchPoints (RTP): What are the most important roles for facilities management as retail stores reopen? Cleanliness will be looked at in an entirely different lens going forward.

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Inside Retail

JANUARY 21, 2024

The luxury market is categorised by its exclusivity, maintained through a combination of high price points, consciously limited product volumes, reputation and customer experience, amongst other factors. Longchamp manages 325 direct-to-consumer stores through 25 distribution subsidiaries around the world. billion in 2024.

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Retail TouchPoints

APRIL 11, 2024

Retailers come to us to brainstorm and create AI-enabled products and services that won’t just deliver new revenue and reduce costs, but instead will fully transform the customer experience. He is also an adjunct professor at the Kellogg School of Management at Northwestern University, where he teaches innovation and growth strategy.

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Consumer Customer Experience Checkout Shopping 256

Retail Minded

JANUARY 8, 2024

Get this – it’s not just about flash sales and points programs. We’re diving into how a dash of philanthropy and a strategic approach called moves management can create an unbeatable combo. Now hold up, what’s this move management deal? Stick around as we unpack this strategy!

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365 Retail

SEPTEMBER 17, 2023

In a constantly evolving sector, retail managers are tasked with keeping pace with the latest trends and ensuring their business achieves success and stability. This entails a deep understanding of the various facets of retail operations, from inventory management to customer service.

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Retail TouchPoints

APRIL 3, 2024

By programming your displays to showcase user-generated content, like brand mentions or customer reviews, you tap into a stream of authenticity and relevance. This reflects real-life customer experiences with your products and encourages others to engage with your brand on social media platforms.

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Inside Retail

MARCH 21, 2024

Coles’ senior design and innovation manager Pete Rose described the project as turning a “tired shop” into an “incredible” one for the Chadstone shopper. Value plays a very important role throughout the entire store, so we have used various point-of-sale mechanics to draw customers’ attention,” Rose added.

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Supermarket Beauty and Health Point of Sale Shopping 278

Retail TouchPoints

FEBRUARY 21, 2023

5G can also connect mobile point-of-sale (POS) terminals , self-service kiosks, scan-and-go checkouts and other forms of frictionless shopping with ease. Employee experiences: 5G can enable connected workforces to respond to requests, improving customer satisfaction. Tractor Supply Co.

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Sporting Goods Payment Services Shrinkage Point of Sale 221

Retail TouchPoints

MARCH 2, 2021

From contactless payment to fully automated checkout, innovations showed promise for streamlining and improving the customer experience. Still, other innovative frictionless tech featured throughout the shopper’s journey can improve the customer experience. Improving Customer Experience.

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Retail TouchPoints

APRIL 30, 2024

The retail technology revolution has brought forth many new innovations such as palm scanning and AI chatbots over the last few years, all of which have sought to meet the same goal: improving the customer experience. This has so far been extremely useful for retailers to manage inventory and monitor products in cases of shoplifting.

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Checkout Customer Experience Merchandise Store Consumer 224

Retail TouchPoints

SEPTEMBER 6, 2023

Businesses must now focus on improving their subscription cancellation process and investing in self-service tools for reactivating subscriptions and managing automated billing. The proposed click-to-cancel amendment to the Negative Option Rule is a significant step toward a more consumer-friendly subscription experience.

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Merchant Services Payment Services Consumer Customer Experience 220

Retail TouchPoints

JULY 8, 2022

Say Farewell to Cart Abandonment, Welcome Loyal Customers. Customers that have a positive point-of-sale financing experience are more likely to repeat purchases from that retail brand if the BNPL option is white-labeled for the retailer. The best part?

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Merchant Services Payment Services Point of Sale Checkout 228

Retail TouchPoints

JUNE 23, 2023

Never has the role of a retail store infrastructure in delivering the customer experiences of tomorrow been so important. Unlike data centers, edge infrastructure manages unreliable networking, where latency, jitter or availability issues are common, particularly in large distributed store estates.

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Payment Services Customer Experience Promotions Point of Sale 248

365 Retail

AUGUST 16, 2023

Amperity , the leading enterprise customer data platform (CDP) for consumer brands has been selected by beauty giant Shiseido Americas Corporation as the foundation of its first-party data strategy, to help create connected and personalised digital customer experiences across all of its brands.

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Point of Sale Customer Experience Consumer Marketing 98

Retail TouchPoints

MAY 27, 2022

“We are developing and imagining how COS retail spaces can inspire our customers, both now and for the future,” said Lea Rytz Goldman, Managing Director of COS in a statement. Our ambition is to pilot new technologies that allow us to meet and exceed our customers’ in-store shopping expectations.

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Inside Retail

MAY 26, 2021

This capability was extended in 2014 to allow for basic function planning and then again in 2016 to provide dashboard capabilities for management teams. “We Managers are able to enjoy a real-time view of retail activity across more 5000 points of sale.

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Planning Point of Sale Fashion Management 245

Retail Focus

AUGUST 24, 2022

The existing shop fit was removed along with some internal walls to allow for a more open and shoppable customer experience. Due to covid, the entire design process was delivered through weekly video calls and emailed content; managed seamlessly by Barber’s project management team.

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Point of Sale Location Customer Experience Management 299

Star Miconics

APRIL 7, 2023

In our latest eBook, “3 Ways POS Tech and Hardware Improve Deli Operations and Customer Experiences,” we delve into the transformative power of modern point-of-sale (POS) technology and how it can optimize deli businesses. Contact a Sales Rep Don’t miss out—elevate your deli today!

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Inventory Management Point of Sale Kiosk Customer Experience 52

Retail TouchPoints

MAY 18, 2021

Experience. Savvy cannabis retailers have taken cues from the luxury sector utilizing the same vendors, architectural features and materials to elevate the in-store customer experience at every touch point. High-quality design and readily-available building materials will take your luxury cannabis brand to new heights.

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Boutique Jewelry Customer Experience Point of Sale 296

I Vend

APRIL 9, 2024

In today’s modern retail stores, the point of sale no longer has to be a fixed counter – it could be anywhere in the store. Associates can resolve customer queries faster, with information literally at their fingertips on the screen. Shoppers are more engaged and have a better customer experience in the store.

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Inside Retail

MARCH 6, 2023

Here, we speak with the brand’s general manager, Van Mulryan, about the new Tag Heuer boutique in Adelaide, the increased demand for luxury items and how her upbringing has shaped her career. For us, that clientele side and customer experience is really key. We’ve now consolidated that down to around 69 points of sale.

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Boutique Wholesale Clienteling Point of Sale 264

Retail TouchPoints

SEPTEMBER 16, 2022

The retailer has utilized the mobile system to improve service efficiency and give its associates access to each customer’s transaction history, wish lists and preferences so that they can provide more personalized shopper interactions. BTM Global led the implementation.

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Jewelry Inventory Management Promotions Customer Experience 232

Retail TouchPoints

DECEMBER 25, 2023

And if you’re a brick-and-mortar retailer that wants Sephora-sized success, here are three things you can do to deliver the type of exceptional in-store experiences your customers expect. For example, your sales data can tell you what day of the week and time of day stores see the heaviest foot traffic.

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