Retail TouchPoints

JUNE 7, 2023

As the oldest members of Gen Z move into their mid-20s and the youngest enter their teen years, personal finance concerns are high on their list of worries. Free returns, at 31% , and quick/helpful customer service, at 27% , also are vital elements.

Discount Store 248

Discount Store Shopping ATS Payment Services 248

Retail Gazette

OCTOBER 5, 2023

Archie Norman Archie Norman has spent the last six years overseeing food and fashion group M&S’s turnaround plan as it looks to re-establish its brand, win back consumers and return to profit. Perhaps with M&S now motoring, Norman might jump ship to see if he can perform a similar feat at its rival? Sound familiar?

Supermarket 109

Supermarket Department Stores Grocer Returns 109

Inside Retail

APRIL 28, 2021

In 2008, he launched a fashion e-commerce site – She Inside – as a way to target consumers who were tired of waiting in lines in stores or unable to find their specific size. It is therefore not surprising to see that the site is reported to have an industry-leading customer return rate of over 30 per cent. Shein hauls.

Fast Fashion 162

Fast Fashion Fashion Target Market Consumer 162