Retail TouchPoints

JUNE 7, 2023

As the oldest members of Gen Z move into their mid-20s and the youngest enter their teen years, personal finance concerns are high on their list of worries. Free returns, at 31% , and quick/helpful customer service, at 27% , also are vital elements.

Discount Store 284

Discount Store Shopping ATS Payment Services 284

Retail Minded

FEBRUARY 20, 2024

While store cards can offer awesome perks like discounts, cashback, rewards points, and free shipping, it’s prudent to shop around to find the best fit for your needs. You’ll find special offers, rewards, and financing options whenever you shop at participating locations. Return items without a receipt? No problem!

Consumer 52

Consumer Finance Payment Services Shipping 52

Inside Retail

OCTOBER 20, 2021

For the past couple of months, shipping issues and lockdowns have had a negative impact on sales in some categories while others such as grocery and liquor continue to rake in the big bucks. Of course, at the heart of revenge spending is the return to doing things people have been unable to during lockdowns.

Finance 130

Finance Shipping Consumer Promotions 130

Retail TouchPoints

JUNE 4, 2020

To quickly adapt to this change, retailers can deploy different strategies, such as drop-shipping to get their items direct-to-consumer and take back control over delivery timeframes, ensure transparency throughout the process and still deliver a great customer experience.

Drop-Shipping 236

Drop-Shipping Shipping Customer Experience Finance 236

VMS

NOVEMBER 16, 2021

Despite supply chain woes that have plagued most retailers in the third quarter, the big box giant has maintained low prices to keep shoppers returning and chartered its own ships to transport products ahead of the holiday rush. Walmart (Bentonville, Ark.)

Visual Merchandising 59

Visual Merchandising Finance Apparel Shipping 59

Retail TouchPoints

NOVEMBER 16, 2020

For ecommerce retailers — particularly those in the fashion sector — this represents a massive opportunity to heighten sales, lower returns and offer customers a new way to shop online. Online purchases are three times more likely to be returned compared to in-store purchases. The Problem With Fashion Etail.

Fashion 195

Fashion Returns Boutique Shopping 195

Retail TouchPoints

AUGUST 10, 2020

Up until recently, it was rare for someone with a supply chain background to be elevated into the C-suite; the “CSCO” role (before it was invented) often fell under Finance, Procurement, Operations or other business functions. A Focus on Returns. Enter the Chief Supply Chain Officer (CSCO). Embracing Technology.

Merchant Services 157

Merchant Services Customer Experience Returns Fulfillment 157

Inside Retail

MARCH 31, 2022

Sanctions against Russia and a ban on exports of luxury goods mean brands can no longer ship timepieces to Russia and all the big labels have closed directly operated stores. Audemars Piguet did not return requests for comment. “We refused, of course,” he said.

Finance 130

Finance Shipping Fashion Accounting 130

A1 Retail

SEPTEMBER 27, 2023

In Germany, that number is even higher at 49% as German ecommerce consumers generally use other financing options, such as purchase on account. Confidence returning: Nearly half (47%) of European shoppers anticipate an economic improvement in the next 12 months, with 1 in 5 (20%) believing it will improve significantly.

Merchant Services 59

Merchant Services Consumer Payment Services Checkout 59

Cisco Retail

FEBRUARY 18, 2022

Consumers demanded the ability to purchase online and return in-store, and retailers responded by putting processes in place that offered those options. Buying online and returning in-store is only one of many possible combinations of the online/offline shopping journey. Fulfillment has also changed dramatically in recent years.

Payment Services 141

Payment Services Fulfillment Returns Customer Retention 141

Retail Focus

MARCH 27, 2023

I think we are all feeling the squeeze on our finances at the moment, so aim to activate on, or immediately after the end of the month pay day weekend so shoppers are feeling more ‘flush’ and more likely to purchase. ‘How long?’ 3 Optimal duration. Or, more pertinently, when and for how long. ‘When?’–

Marketing 245

Marketing Location Finance Consumer 245

Retail Gazette

OCTOBER 5, 2023

Archie Norman Archie Norman has spent the last six years overseeing food and fashion group M&S’s turnaround plan as it looks to re-establish its brand, win back consumers and return to profit. Perhaps with M&S now motoring, Norman might jump ship to see if he can perform a similar feat at its rival? Sound familiar?

Supermarket 109

Supermarket Department Stores Grocer Returns 109

Retail TouchPoints

DECEMBER 22, 2021

The proliferation of the number of small and mid-sized startups give early employees a leg up: they gain supply chain, finance, capital raise and merchandising knowledge in a compressed period of time. For instance, the USPS, UPS and FedEx have all said they plan to place a surcharge on packages shipped during the holiday season.

Customer Experience 302

Customer Experience Finance Shopping Shipping 302

365 Retail

DECEMBER 12, 2023

This plan will not only help you manage your finances but also prove invaluable if you seek investment or loans. Consider using accounting software or hiring a financial advisor to help you keep track of your finances. Moreover, consider how you’ll handle logistics like shipping and returns.

Finance 52

Finance Returns Planning Shipping 52

Indigo 9 Digital

DECEMBER 19, 2022

eCommerce returns. The volume of returns are increasing and retailers are struggling to figure out how to manage the cost of those returns. It can cost a retailer between $10 to $20 per order to process a return and this cost does not include shipping. Source: eMarketer. Consumer financial challenges.

Retail Trends 52

Retail Trends Drop-Shipping Returns Discount Store 52

Inside Retail

AUGUST 28, 2022

After the company experienced a loss in 2018, Passi had managed to get a hold on spending and Missguided returned to the black with an EBITDA of £3.5 Disruptions in the supply chain increased the cost of goods and shipping steeply. The group also announced that Passi would be returning as CEO of the company. million in 2019.

Fashion 130

Fashion Fast Fashion Returns Management 130

Independent Retailer

SEPTEMBER 8, 2022

Smart retailers are getting a leg up on ongoing supply chain bottlenecks by gearing up for Black Friday now, which means a lot of new products are getting shipped in, according to James Burati, Chief Sales Office at 1-800-PACK-RAT. Other barriers included no free shipping (22%) and a lack of communication during the returns process (19%).

Finance 84

Finance Returns Shipping Promotions 84

Small Biz Trends

JUNE 25, 2022

The products are the highest quality in the category with an activewear brand utilizing a trade secret technology to offer unique workout apparel with only a 6% return rate. The seller is open to financing $1,000,000 of the purchase price along with support and training by staying on for a year for a full transition.

Drop-Shipping 94

Drop-Shipping Apparel Finance Specialty Store 94

A1 Retail

DECEMBER 6, 2021

Unibail-Rodamco-Westfield (URW) is excited to welcome a range of global brands to Westfield London and Westfield Stratford City this Christmas, as they look to make the most of the return of the festive shopping period. FINANCE EXPERIENCE IN THE ATRIUM. RETAIL EXPERIENCES.

Promotions 81

Promotions Finance Returns Location 81

Retail TouchPoints

DECEMBER 1, 2021

The pandemic has brought about long-term changes for both business operations and consumer expectations, and 2021 taught us how far removed we are from ever returning to the old “normal.” Shipping and delivery will continue to play a major role in how retailers, both small and large, perform and provide effective customer experiences.

Shipping 296

Shipping Finance Customer Experience Consumer 296

Retail TouchPoints

JANUARY 15, 2021

You’ll want to look at organic sessions, paid sessions, how long people have stayed on your page and the number of new visitors vs. returning visitors. Cost per order: Your cost per order is an important metric because it tells you how much one order costs once advertising, packaging, shipping, etc. Website traffic: More than 4.5

Payment Services 151

Payment Services Promotions Shipping Planning 151

VMS

NOVEMBER 30, 2022

W ITH THE WORLD adjusting to Covid a few years later as less of a threat and more a part of everyday life, retailers sought to return to business as usual. In September, still struggling to find the key to survival, the retailer announced more than $500 million in new financing. Happy New Year. INFLATION ON. But now they’re clogged.

Visual Merchandising 85

Visual Merchandising Drop-Shipping Loss Prevention Shipping 85

Merchant Marverk

AUGUST 10, 2020

The add-on includes advanced features, such as unlimited registers and omnichannel selling features that include giving customers the ability to buy in-store and having the item shipped to their home. Shopify also offers the option to purchase certain hardware in monthly installments via Affirm Financing. Shopify Card Readers.

Payment Services 61

Payment Services Merchant Services Finance Point of Sale 61

Retail Bound

DECEMBER 3, 2021

Sure you may have a week or two of dealing with returns and exchanges, but overall sales, for any business, typically takes a dramatic dip during the weeks and months after the holiday. Other tactics include offering free shipping, using suggestive selling at the point of sale, and creating time-limited promotions. So, what’s next?

Inventory Management 52

Inventory Management Shipping Planning Finance 52

Retail TouchPoints

MAY 2, 2023

Now, every step of buying or selling a car at CarMax can be done online or in-person — including many processes that most other retailers never had to worry about digitizing such as buying back products and financing purchases. The second major challenge is that every consumer is a snowflake too when it comes to auto financing.

Payment Services 271

Payment Services Finance Consumer Shopping 271

Retail Bound

MAY 22, 2022

inflation, supply chains, fuel, and a possible return of Covid) and reason to worry that retail may yet take a turn for the worse. Household finances are healthy and strong job and wage growth should support solid growth for consumer spending for 2022”.

Drop-Shipping 52

Drop-Shipping Finance Apparel Consumer 52

Inside Retail

APRIL 28, 2021

Shipments to US shoppers typically take 10 to 15 days, as products are first shipped from China to a warehouse in Los Angeles, before being sent out via the regular post. It is therefore not surprising to see that the site is reported to have an industry-leading customer return rate of over 30 per cent. Shein hauls.

Fast Fashion 162

Fast Fashion Fashion Target Market Consumer 162

Small Biz Trends

NOVEMBER 25, 2020

Qualified customers can also get a year of financing on purchases over $699. And select purchases also come with free two to three day shipping and free extended returns. The company is offering laptops, monitors, TVs, headphones, and smart home equipment. Some deals are already live. And Surface Duos are up to $200 off.

Accessories 98

Accessories Finance Shopping Shipping 98

Store Growers

APRIL 18, 2023

Other labels include: Price drop badge : a product’s price has to fall by at least 20% to qualify (within a 90-day period) Shipping tag : to specify shipping costs , especially if it’s free of charge, or estimated delivery time. Return policy tag : to inform customers about a non-default return policy you offer.

Merchant Services 36

Merchant Services Drop-Shipping Checkout Shipping 36

Cisco Retail

NOVEMBER 17, 2021

Our product Takeback and Reuse program allows Cisco equipment owners return hardware that has reached end-of-use, at no cost. of returned equipment to be reused of recycled. It is fully warrantied, deeply discounted, Smart Net eligible and can often ship faster than new Cisco products. This allows 99.8%

Finance 98

Finance Payment Services Returns Planning 98

Retail Minded

MAY 17, 2022

It will also impact your ability to obtain financing from banks and other lenders. . Most people understand that their finances will be affected by a low credit score. For example, if all of your competitors offer free shipping and returns on purchases above a certain amount, you may wish to do the same.

Merchant Services 52

Merchant Services Payment Services Finance Management 52

Retail Bound

DECEMBER 9, 2020

The expense of next-day cross-country shipping, coupled with product pricing that barely turns a profit, will plunge many companies into the red before you can say, “what do you mean I have to wait 72 hours for this? Essentially, this boils down to pick it, pack it, and ship it. Designing Shipping Packaging to Impress Customers.

Merchant Services 52

Merchant Services Shipping Consumer Shopping 52

Retalon

JULY 30, 2019

This method is a way for consumers to avoid paying shipping fees, and also a great boon to the store as well because it holds the potential for additional sales and engagement. 3. Drop shipping. Many online retailers leverage products from multiple manufacturers who have the capability to ship directly from their own warehouse.

Fulfillment 32

Fulfillment Drop-Shipping Shipping Supply Chain Management 32

Retail Geek

NOVEMBER 9, 2023

The containers if they even got to the port or having a difficult time getting off the ship in into the domestic supply chain and people saw a headline after headline when I say people like consumers by or shoppers and they realized if they didn’t buy early in the season. [11:03] November and December sales grew, 3.8

Beauty and Health 64

Beauty and Health Returns Apparel Consumer 64

Retalon

AUGUST 20, 2019

Plus, going into a retail store significantly reduces the potential for returns and increases upsell opportunities. You can also beef up fulfillment options so that customers can pick-up in local stores or ship directly from other stores, mirroring the convenience of online ordering. – Consumer preference. touching products).

Fulfillment 32

Fulfillment Comparison Shopping Markdowns Promotions 32

Retalon

AUGUST 20, 2019

Plus, going into a retail store significantly reduces the potential for returns and increases upsell opportunities. You can also beef up fulfillment options so that customers can pick-up in local stores or ship directly from other stores, mirroring the convenience of online ordering. – Consumer preference. touching products).

Fulfillment 32

Fulfillment Comparison Shopping Markdowns Promotions 32

RETAIL MANAGEMENT SOFTWARE

JANUARY 23, 2023

Over the past year, supply chain challenges, inflationary pricing, economic uncertainty, and geopolitical factors have taxed retailers and squeezed finances. Retailers will need to find ways to connect the real and virtual worlds to drive return on investment. To do this, retailers must be transparent about shipping times and delays.

Retail Trends 94

Retail Trends Social Commerce Shipping Consumer 94