Retail TouchPoints

JANUARY 21, 2022

.”; Growth opportunities , including guidance on selling luxury goods in China from Christina Fontana, Director of Strategic Partnerships at Alibaba Group , who stressed the importance of social commerce, particularly livestreaming. Leadership Lessons.

Returns 253

Returns Social Commerce Consumer Shipping 253

Inside Retail

OCTOBER 21, 2021

“Consumers will expect a frictionless shopping experience and they will expect retailers to offer convenient options such as Click-and-Collect, Buy Now, Pay Later, flexible shipping, easy returns and multiple payment options to make shopping more convenient.”. Offer gift cards. Determine your conversion rates.

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Returns Merchant Services Shipping Payment Services 130

Retail TouchPoints

FEBRUARY 12, 2024

And in today’s day and age, shopping online has never been easier — with targeted ads, free shipping, free returns, stores built into Instagram or TikTok, logins saved on your browser and payment information saved on your devices. Shopping is one of life’s simple pleasures.

Shipping 221

Shipping Clienteling Returns Shopping 221

Inside Retail

SEPTEMBER 7, 2023

While the manufacturers provide the product details and the products themselves, Temu handles everything else – from customs processing to international shipping. Social commerce harnesses a sense of “friendship” conveyed by influencers, making the online shopping experience more engaging and product recommendations more convincing.

Advertising 130

Advertising Promotions Social Commerce Shipping 130

Retail TouchPoints

AUGUST 18, 2023

Retailers also need to apply this mobile-first lens to everything that happens after the purchase is made, including package tracking and product returns. interactions and automated return experiences. You need to make sure the experience is really tailored for that [mobile] format,” said David Morin, VP of Customer Strategy at Narvar.

Returns 221

Returns Consumer Checkout Apparel 221

Retail TouchPoints

APRIL 16, 2021

While consumers do plan to return to stores as that becomes possible again, 74% of those surveyed by Linnworks said they will continue to do the majority of their shopping online moving forward — because it is so convenient. One Channel Won’t Cut it — Brands Must Be Everywhere Consumers Are.

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Payment Services Returns Consumer Shipping 296

Inside Retail

NOVEMBER 29, 2023

“We don’t hold stock, handle payments or shipping. The app plays a key role in increasing overall customer satisfaction within the online fashion retail space, which results in purchases that are significantly less likely to be returned. We’re a technology platform,” Mys Tyler CEO and founder Sarah Neill told Inside Retail.

Customer Experience 130

Customer Experience Fashion Returns Shipping 130

Inside Retail

JULY 18, 2022

Entitled Beyond the Basics , this new report analyses four key shopper experiences to show what changes will drive sales and keep customers engaged – focusing on online checkouts, mobile commerce, social commerce and insights into product delivery. carbon offset delivery) to whether or not return labels are included.

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Checkout Shipping Social Commerce Consumer 130

Retail TouchPoints

APRIL 18, 2023

After years of degrading consumer trust in platforms, brands and the influencers they hire, Agha’s premise is that his TikTok-esque social commerce platform — which features product reviews only from real, authenticated shoppers — will power the next wave of ecommerce discovery and online community.

Marketing 253

Marketing Payment Services Beauty and Health Fulfillment 253

Retail TouchPoints

APRIL 4, 2022

That helps customers customize and complete their orders, reduces abandonment and returns in addition to enhancing the overall customer experience. What makes live commerce so appealing is that it offers brands the ability to enable social commerce and provide customers with a sense of community through peer-to-peer and influencer engagement.

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Checkout Drop-Shipping Customer Experience Shipping 317

RETAIL MANAGEMENT SOFTWARE

JANUARY 23, 2023

Of the sub-domains of immersive commerce, personalization, Livestream shopping, and virtual stores are the most recognized, while virtual fitting, in-store augmented experiences, and the metaverse are the least known in terms of how to bring them to reality in a retail strategy. Shoppers want to be able to research online and buy in-store.

Retail Trends 94

Retail Trends Social Commerce Shipping Consumer 94

Retail TouchPoints

FEBRUARY 23, 2021

With the growth of buy online, pick up in-store and expedited shipping options, consumers experienced firsthand the ease of digital shopping versus going to the store to make a purchase. This, coupled with the rise of social commerce, has indicated major potential for retailers to adopt social advertising into their marketing mix.

Advertising 251

Advertising Social Commerce Consumer Marketing 251

Retail TouchPoints

NOVEMBER 10, 2020

Adding to the overall shipping volume will be those consumers who would normally have purchased a gift in-store and brought it to the recipient themselves. With travel restricted by COVID-19, these shoppers are highly likely to choose shipping directly to the gift recipient.

Shipping 246

Shipping Fulfillment Shopping Consumer 246

365 Retail

MARCH 1, 2022

We predict that the ongoing shift in buyer behaviour and subsequent move to online shopping will be the driving forces for brands to continue and even accelerate the pace of their Amazon digital transformation sales strategies, as well as use this as an opportunity to improve their digital commerce operations.

Social Commerce 111

Social Commerce Drop-Shipping Fulfillment Shopping 111

Retail TouchPoints

MAY 28, 2024

Similar to what Google has done for local businesses in Search and Maps, these brand profiles will feature brand imagery and videos as well as information “that we know shoppers are looking for,” said Harrell, such as shipping and returns policies , current deals and promotions and product reviews.

Merchant Services 251

Merchant Services Advertising Consumer Marketing 251

Inside Retail

MARCH 12, 2024

We do try and make it as easy as possible to shop online with us – we do free express shipping and free returns with Australia Post for all orders, returns and exchanges,” she said. “I The business is currently an online-only brand, but that could change, as Gale hopes to one day have a physical presence. “We

Fashion 130

Fashion Accessories Returns Target Market 130

Retail TouchPoints

NOVEMBER 12, 2021

Larger marketplaces offer convenience and peace of mind — you know that you’re going to get it, you know when you’re going to get it and you know what their return policies are. Oftentimes I don’t think consumers realize they can get something faster by just swinging by a local store than getting it shipped to them.

Merchant Services 224

Merchant Services Shipping Fulfillment Social Commerce 224

Retail TouchPoints

OCTOBER 19, 2022

From inspiring product discovery all the way to delivery tracking, digital receipts and seamless returns, we are powering ecommerce and accelerating trade across the world.”. This is far from Klarna’s first foray beyond the world of payments. Consumers can also set product price ranges to decide whether it’s a good time to buy.

Merchant Services 261

Merchant Services Shopping Drop-Shipping Checkout 261

Independent Retailer

JULY 19, 2022

Natural Language Processing mechanisms allows brands to be able to automatically answer generic questions about shipping policies, coupons, discounts, and loyalty programs, among others. Even though it is great that consumers are sending queries, brands need to respond, and automating an answer allows you to respond quickly.

Payment Services 79

Payment Services Social Commerce Shipping Accessories 79

Retail TouchPoints

OCTOBER 6, 2022

The return to offices and social events is inspiring consumers to level up their wardrobes and focus more on apparel and footwear. Retailers can use doorbusters and exclusive in-store sales to drive people to stores and, most of all, inspire a last-minute surge after ecommerce shipping deadlines pass in mid-December.

Merchant Services 238

Merchant Services Payment Services Promotions Location 238

Retail TouchPoints

AUGUST 31, 2022

Returns, whether from gift-based purchases or not, significantly slow down associates’ availability during such a crucial time, when busyness is already a given and when too much of the process depends on employees.”. One of the key areas to watch this holiday season is consumer behavior.

Sporting Goods 247

Sporting Goods Consumer Checkout Shipping 247

Retail TouchPoints

DECEMBER 11, 2023

But the problem with this model, according to Garner, is that while consumers do all these activities, they don’t see very much in return for their loyalty — or their labor. The community then would do most of the “heavy lifting,” sharing these products with friends to help the business grow.

Accounting 243

Accounting Consumer Planning Marketing 243

Hyken

MAY 28, 2021

As an example, consumers want to make sure that their shipping details are remembered for the future.? . Let’s discuss what retailers need to focus on when it comes to total commerce and the effortless economy.? . Simply put, social commerce is the shopping experience on social media. Personalize the experience.

Customer Experience 71

Customer Experience Checkout Returns Social Commerce 71

Retail TouchPoints

JANUARY 15, 2021

You’ll want to look at organic sessions, paid sessions, how long people have stayed on your page and the number of new visitors vs. returning visitors. You’ll also want to look at referral traffic to see if you’re getting page views from being featured in any news outlets, blogs or social media posts. Website traffic: More than 4.5

Payment Services 149

Payment Services Promotions Shipping Planning 149

A1 Retail

FEBRUARY 12, 2024

Kate Grindal, Retail Manager, Cadw said “Great to see many of our existing suppliers returning this year, it’s the perfect opportunity to catch up in one day.” We have been really surprised by the amount of new customers but we have also seen dormant customers returning to us this season.” #SBS In fashion we expect seasons.

Fashion 59

Fashion Returns Accounting Management 59

Retail TouchPoints

MAY 18, 2021

They could be dark stores serving as micro-fulfillment centers, cutting down on shipping and delivery costs. It includes forecasting and distribution center/inventory placement, and it also involves returns, because if retailers get better at understanding demand and communications in general, perhaps they can lower returns.

Fulfillment 175

Fulfillment Consumer Returns Shipping 175

Retail Next

APRIL 1, 2021

Half shipped, half in store? Ship to store? This could include any one or combination of stores, catalogs, social media, the phone, online. Allbirds (via Shopify), to highlight one retailer, offers pick up in store and fulfills orders via ship from store. . Social commerce. They are in control. Jeff Fisher.

Visual Merchandising 40

Visual Merchandising Home Furnishings Shipping Fulfillment 40

Retail Geek

FEBRUARY 28, 2023

In this episode we cover: Amazon Q4 Earnings Walmart Q4 Earnings US Department of Commerce Q4 e-commerce data Discussion of Temu and other Social Commerce News Don’t forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. on a Friday night you’re. In China via u.s.

Apparel 52

Apparel Drop-Shipping Social Commerce Shipping 52

Retail Minded

JULY 29, 2023

This has led to the emergence of social commerce , where customers can connect with brands they identify with through various platforms. This helps them understand customer needs better and create more targeted marketing campaigns that yield higher returns on investments (ROI).

Payment Services 52

Payment Services Consumer Inventory Management Promotions 52

Retail Minded

JULY 29, 2023

This has led to the emergence of social commerce , where customers can connect with brands they identify with through various platforms. This helps them understand customer needs better and create more targeted marketing campaigns that yield higher returns on investments (ROI).

Payment Services 52

Payment Services Consumer Inventory Management Promotions 52

Retail Geek

JANUARY 12, 2024

No Live Streaming Commerce Still not meaningful in US in 2023 (less than 5% of social commerce in US) Yes Jason Total Score: 3 of 5 Scot : Amazon uses this 2022 setback/slowdown/reversion to the mean for a public resetting of expectations, but behind the scenes they take share and raise the bar on shipping.

Drop-Shipping 59

Drop-Shipping Apparel Shipping Fast Fashion 59

Retail Geek

APRIL 7, 2023

We also briefly discuss e-commerce in Brazil, around Jason’s recent trip to São Paulo. 48:14] You know Amazon talked about how they’re seeing that they now have 600,000 skews that they ship in 90 markets same day. [48:24] In this episode we recap everything you may have missed if you couldn’t make it to Las Vegas.

Merchant Services 52

Merchant Services Payment Services Social Commerce Advertising 52

Retail Geek

OCTOBER 6, 2022

We also discuss the latest news (and controversies) around Facebook and TikTok pulling back from some social commerce initiatives (and pressing forward with others). 31:44] Social commerce still has a bunch of avenues like live streaming does not appear to be a high volume one in the US and then later in the month.

Social Commerce 52

Social Commerce Merchant Services Shopping Promotions 52

Retail Geek

JULY 26, 2023

Jason: [24:39] No it’s you know so Tim who is seven to ten days and they offer you a shipping guarantee so you get like store credit if it doesn’t arrive in 10 days. Cattle catalogs and e-commerce and it’s a little bit of a broader catalog but it was up. [36:46]

Drop-Shipping 52

Drop-Shipping Apparel Shipping Consumer 52

Retail Geek

JANUARY 20, 2023

Shopify launches an ad product such as a retail media network Meta/Google/TikTok lose ad share to new social media platforms and retail media networks. E-com returns 10-15% growth rates. 60 billion in total sales and live streaming was likely less than 1% of that 60 billion so I. [40:48]

Social Commerce 52

Social Commerce Fulfillment Drop-Shipping Loss Prevention 52

Retail Geek

AUGUST 20, 2022

Jason: [6:28] And the flip side is of course the other carriers you’d be shipping through the other common carriers the holiday search these are quite common so this is not not going to feel like a typical or out of line when you compare it to UPS or FedEx. Meaningfully faster than brick and mortar.

Consumer 83

Consumer Wholesale Drop-Shipping Social Commerce 83

Retail Geek

MARCH 31, 2021

Given how Shoppers tend to buy the same item in multiple sizes when they order online, Macy’s can use it stores to handle returns which lowers the shipping cost and offers a chance to win some sales while those customers are in there are stores. Jason: [30:06] I wonder how many of those chips are on boats in the Suez Canal.

Beauty and Health 59

Beauty and Health Apparel Merchant Services Marketing 59