Retail TouchPoints

JULY 27, 2020

Earlier this year, we released a report, titled “The Best Vision is Insight,” outlining our predictions for the top retail trends of 2020. Now, the newfound immediacy of the trends has, if anything, made them more insightful. And the backlash — the desire for a return to substantive human interactions — had already begun too.

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Independent Retailer

JANUARY 20, 2022

Here are the five key trends that businesses should take seriously as they plan for the coming year: . Customers Care About Return Policies. During the pandemic-driven surge in online shopping, product returns became a major pain point for consumers. In fact, according to Forrester, over a third of U.S.

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Retail Assist

JANUARY 12, 2023

Return options. 2022 saw a rise in retailers charging for shoppers to return online purchases, with ¼ of the UK’s leading retailers charging an average cost of £3.53 for a return. But this hasn’t impacted return rates with online returns up 26.6% in November 2022. Labour shortages to continue.

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Small Biz Trends

DECEMBER 2, 2021

What happens when a customer returns an item they’ve purchased? Maybe the store will offer credit, or just maybe they will refuse the return entirely. If the store has a return policy, then the terms of any returns or exchanges are laid out clearly in advance, eliminating questions in the minds of customers and staff.

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365 Retail

NOVEMBER 1, 2021

As 2021 reaches its close, the retail industry has undergone a number of dramatic changes within the past several months. But with seasonal trends continuing to fluctuate on a monthly basis, crazes can come and go in a flash. Continue reading to familiarise yourself with the top retail trends of 2021. .

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Indigo 9 Digital

DECEMBER 19, 2022

If you do subscribe to our retail trends newsletter to get the latest retail insights & trends delivered to your inbox. eCommerce returns. The volume of returns are increasing and retailers are struggling to figure out how to manage the cost of those returns. Source: eMarketer.

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Indigo 9 Digital

DECEMBER 7, 2022

What often makes eCommerce difficult is returns. Then, there is the issue of sizing which is not standardized across retailers. While retailers are frustrated by the volume of returns they receive there is a genuine level of friction in the online shopping process. billion of those returns were claimed to be fraudulent.

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Rangeme

OCTOBER 13, 2021

Let’s take a look at what the most recent trend analysis is showing. Though not all people are returning to offices these days, there’s still something to be said for happy hour , even if it’s at home. Are you a product supplier or manufacturer looking to get your products in front of retailers around the world?

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Retail Times

SEPTEMBER 3, 2021

Having spent hundreds of millions of pounds on protective measures during the height of the pandemic, it has been reported that retail chiefs are in discussions over the logistics of removing plastic screens from supermarkets.

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Retail Minded

FEBRUARY 1, 2024

After all, as a self-described retail geek, I get giddy when it comes to exploring the latest retail technology, exploring flagship stores that keep up with collective retail trends and discovering new resources that help fuel the global commerce industry at large. My favorite part, however, is always the people.

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Inside Retail

AUGUST 22, 2022

He said the company’s fortunes continued to improve during the first seven weeks of the new trading year, as the hotel division recovered further and retail trends “are consistent with a return to normal patterns of trade”. Compared to the same period in FY20 – prior to the advent of Covid-19 – retail sales were up 12.7

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I Vend

AUGUST 13, 2023

Retail is one of the most highly competitive sectors in the business world* – it’s a tough environment, with constant industry changes. Retail trends show that every year increasing numbers of retailers shut their doors for the last time**, impacting hundreds of stores and thousands of employees.

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Retail TouchPoints

AUGUST 23, 2023

Retailers need to make sure their in-store and online spaces can meet those demands. With more people returning to in-store shopping as the pandemic has eased, brands are leaning into the phygital trend by designing physical stores that reflect popular elements of the online experience.

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Retail TouchPoints

AUGUST 25, 2020

With retailers continuing to reopen their doors to the public, the question remains — what COVID-19-necessitated retailing strategies will make their way into go-forward plans, and which of those will be forgotten? This applies not just to consumers but to workers returning to retail stores as well.

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I Vend

JANUARY 9, 2022

A new year is a time to look forward and think about what will shape the future, and in this, my first article of the year, I’ll be exploring the top five trends in retail technology for 2022. iVend Retail Management Suite iVend’s retail technology is delivering innovation in retail.

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365 Retail

APRIL 10, 2024

In a nod to evolving retail trends, Clarks will relocate within Bullring to debut its ‘modern workshop’ store concept in a 4,500 sq ft space. The post Zara Upsizes Presence in Birmingham’s Bullring & Grand Central appeared first on Retail News and Events.

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Indigo 9 Digital

JANUARY 11, 2023

If getting the order to you is expensive what about returns? Raise your hand if you have ordered multiple versions of the same outfit in different sizes because you don’t know what your size is at a particular retailer. This process of ordering and returning goods is very expensive. Take mattress retailer Casper.

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Retail TouchPoints

JANUARY 12, 2021

Several of the most notable sessions about the “next normal” we are now entering include: Remapping the customer experience: A reinvention imperative: While retailers expect shoppers to return to physical stores in the coming months, consumer expectations will inevitably be altered by the pandemic.

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Retail TouchPoints

JANUARY 20, 2022

Do they invest in emerging business models such as buying online and picking up in-store, or doorstep delivery, or expedited return programs? Retailers will need to decide where to cut back and where to invest — and those are decisions where procurement, using current technologies, can generate real dividends.

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Inside Retail

OCTOBER 10, 2023

Retail trends tend to surface in the UK and Europe about 12-24 months before they reach Australia. On the ground, I can report that there are challenges facing UK and European retailers that savvy Australian retailers can learn from to plan ahead. Plenty of food for thought for Australian retailers.

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Indigo 9 Digital

SEPTEMBER 26, 2023

Even Warren Buffett would be impressed with those returns. If you do subscribe to our retail trends newsletter to get the latest retail insights & trends delivered to your inbox 4. Kohl’s has a partnership with Amazon where Amazon customers can return their items at Kohl’s stores. Start selling food.

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Indigo 9 Digital

NOVEMBER 16, 2023

Then there are those pesky returns. How often have you bought something online, then returned it without a second thought? For the retailer that’s a cost that eats into profits. Customer returns are also a thorn in Casper’s side as it is for many retailers. million on “refunds, returns, and discounts” in 2018.

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Inside Retail

MAY 6, 2021

We chat with Natalie Xenita, executive director at IMG, which organises Afterpay Australian Fashion Week, about emerging local designers, her favourite trends and what we can expect from the runway. What are some of your favourite fashion retail trends right now?

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Retail Focus

JUNE 17, 2021

Retail Focus recently caught up with Jaya Singh, TFWA President to discuss his election as president, bringing the industry together and retail trends following the Covid-19 pandemic. The TFWA World Exhibition & Conference 2021 returns as a physical event in October. Jaya Singh, TFWA President.

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Indigo 9 Digital

JANUARY 31, 2023

If you do subscribe to our retail trends newsletter to get the latest retail insights & trends delivered to your inbox 5. Costco has a very liberal return policy where customers can return almost anything they have purchased at anytime. Do you like this content? A focus on frequently made purchases.

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Retail TouchPoints

JULY 13, 2021

Nothing about 2020 was normal — in fact, for many retailers, the phrase ‘hindsight is 2020’ is one they should reconsider using. . Despite the economic downturn, holiday sales were up 8.3%, according to the National Retail Federation (NRF).

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VMS

AUGUST 11, 2021

Overall, key retail trends from July include: Child Tax Credit Boosts Department Stores and Apparel Sales : The first of six monthly Child Tax Credit payments provided parents with an infusion of cash during the peak back-to-school shopping season, with Apparel (+80% YOY) and Department Store (+44.8%

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Mass Relators

FEBRUARY 14, 2022

Key retail trends were a continuation from the strong holiday season, including: . The shift back to services: The pandemic arrested a decades-long trend of more spending on services vs goods. Coming on the heels of the holidays, January typically marks a month of returns and exchanges.

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Retail Focus

JUNE 14, 2021

It is believed that 70% of British consumers have said that they will return to the high street , but many will continue shopping online. Any retailer that ignores ecommerce is letting a potentially huge sales opportunity slip by.

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Retail TouchPoints

OCTOBER 23, 2020

Now may be the perfect time for more DTC brands to explore physical retail — in a post-COVID-19 landscape with prime real estate more affordable than ever, and shoppers seeking social interaction as they become comfortable visiting retail stores again. An Emerging Retail Trend. Boost customer touch points.

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Inside Retail

AUGUST 8, 2021

While this trend is here to stay, I don’t think skinny jeans are truly “dying”. Fashion is cyclical and as trend cycles shorten, we are seeing nostalgic styles from just 10 years ago return to the forefront at a much faster pace. IR: What are some new denim styles that Levi’s is seeing consumer demand for at the moment?

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Retail TouchPoints

NOVEMBER 12, 2020

In keeping with a global retail trend , consider starting your holiday music earlier this year. The ecommerce giant, like big box retailers, understands people will not be waiting for Black Friday sales to start their shopping. There is a reason why Amazon moved Prime Day to Oct.13-14.

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Indigo 9 Digital

JULY 21, 2023

An innovative idea and a slick website might get customers excited but many founders eventually realize it’s actually pretty hard and expensive to acquire customers when you don’t have any retail stores. And when your customers demand free shipping or when return costs add up a promising business can be put into jeopardy pretty quickly.

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Retail TouchPoints

APRIL 19, 2021

Unsurprisingly, customers facing unexpected charges upon delivery are often refusing to accept deliveries of products, and this is causing 30% of orders to be returned , according to Statista data. If there has been one retail trend that has proliferated over the past year, it has been the surge in online shopping.

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Indigo 9 Digital

MAY 31, 2022

Nordstrom also entered into a partnership in 2019 where it began accepting returns of online orders from competitors such as Kohl’s and Macy’s. This was Nordstrom’s way of thinking more holistically about its customers’ needs and in return customers often shop while dropping off a return. Do you like this content?

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Inside Retail

FEBRUARY 16, 2022

So those old T-shirt and jeans combinations won’t cut it for professionals returning to the office. Even before the pandemic, many workplaces had adopted fairly casual dress, though as the founders of InStitchu are quick to observe, casual doesn’t equate to careless.

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Indigo 9 Digital

MAY 19, 2023

A study by the Capgemini Institute found that on average retailers charge their customers just 80% of the cost of delivering goods. Not having eCommerce also means that Primark does not have to subsidize the cost of returns and the return rate for clothing bought online is quite high. Returns made in store are also free.

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