Retail TouchPoints

AUGUST 10, 2021

Hot Takes on Livestreaming, Influencer Marketing and Social Commerce. At Chicago’s McCormick Place, Aug. Aisling Organics’ CEO Krysta Lewis will present a session titled Speaking Gen Z’s Language: Using TikTok to Grow Your Brand , one of several focused on tools retailers can use to engage with younger consumers.

Social Commerce 264

Social Commerce Fulfillment Consumer Marketing 264

Retail TouchPoints

JULY 5, 2022

The latest report, which was released in December 2021, found that not only are retailers selling through branded ecommerce sites ( 76% ) and stores ( 65% ), they also are using other channels including social commerce ( 43% ), mobile websites/apps ( 36% ) and marketplaces ( 35% ).

Fulfillment 241

Fulfillment Social Commerce Customer Retention Consumer 241

Inside Retail

JUNE 28, 2022

“The dedicated toy section allows every Miniso customer to experience the immense fun and joy brought about by our toys, while enjoying the treasure hunt shopping experience in our store,” said Vincent Huang, VP of the international business department at Miniso in a statement. Expansion plans. Backend intelligence.

Inventory Turnover 130

Inventory Turnover Clienteling Social Commerce Consumer 130

Retail TouchPoints

AUGUST 25, 2020

With retailers continuing to reopen their doors to the public, the question remains — what COVID-19-necessitated retailing strategies will make their way into go-forward plans, and which of those will be forgotten? With the largest livestreaming market in the world, China has cracked the code on how to integrate entertainment and commerce.

Payment Services 281

Payment Services Fulfillment Store Operations Consumer 281

Retail TouchPoints

DECEMBER 21, 2023

But even though its brick-and-mortar stores have closed, the BB&B name lives on: Overstock.com , which purchased the retailer’s IP, renamed its website Bed Bath & Beyond in early August, part of CEO Jonathan Johnson ’s plan to marry the retailer’s name and reputation with Overstock’s “asset-light” operating model.

Sporting Goods 282

Sporting Goods Advertising Consumer Apparel 282

Retail TouchPoints

JUNE 15, 2022

Lastly, QR codes offer a wellspring of data that fuels business intelligence, such as: what is being scanned, how long customers were in stores, what they bought and what actions they took, can all help plan store use and maximize profitability. And that’s true whether the actual sale happens in-store or continues online.

Payment Services 252

Payment Services Checkout Shrinkage Fast Fashion 252

Retail TouchPoints

AUGUST 30, 2023

Armed with the data of years of study, the OSF Digital Strategy team can help you plan and prioritize your 2024 roadmap. She leverages 25+ years in omnichannel retail, focusing on brands, covering digital strategy and store operations, registry, marketing, tech selection and organizational design.

Checkout 211

Checkout Shipping Customer Experience Point of Sale 211