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One in Three Brits Would Prefer To Reach Customer Service via WhatsApp

365 Retail

One in three Brits would prefer to contact customer service via SMS or WhatsApp, new research shows, highlighting the need for businesses to employ a fully omnichannel presence. Statistics show that 73% of people use multiple channels during their shopping journey. Top Tips For Using WhatsApp for Business.

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Can Singapore’s CapitaLand maintain its momentum as the economy slows?

Inside Retail

It operates retail properties, mixed-use projects and office buildings. Although it operates primarily in Singapore, it also has a few projects in Germany and Australia, including Sydney’s Greenwood Plaza. It has 26 properties in all. Yet shopper traffic is up by much the same amount in both downtown and suburban malls (29.9