One in Three Brits Would Prefer To Reach Customer Service via WhatsApp
365 Retail
OCTOBER 1, 2022
One in three Brits would prefer to contact customer service via SMS or WhatsApp, new research shows, highlighting the need for businesses to employ a fully omnichannel presence. Statistics show that 73% of people use multiple channels during their shopping journey. Top Tips For Using WhatsApp for Business.
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