Retail TouchPoints

DECEMBER 14, 2020

I was just in a mass merchant store the other day and they had a display with a bunch of different types of disinfectants and hand sanitizer brands I had never heard of prior to the pandemic. Production is No Longer a Challenge, but Logistics Remain Strained. Omnichannel Means One Channel, Not Two Connected Channels.

Shopping 293

Shopping Merchant Services Fulfillment Returns 293

Retail TouchPoints

DECEMBER 20, 2023

Results from Retail TouchPoints’ 2023 Store Operations Survey revealed that merchants’ top store operations challenges for 2023 were tied to employee hiring and retention ( 70% ), responding to high employee turnover ( 67% ) and employee training and engagement ( 56% ). Its Community of Gen Zers 3.

Advertising 219

Advertising Store Operations Merchant Services Wholesale 219

Retail TouchPoints

NOVEMBER 4, 2021

Despite having just officially begun, this holiday shopping season already is marked by supply chain disruption, persistent inflation and mixed consumer confidence. Holiday shopping insights from the Adobe Digital Economy Index predict that ecommerce will become even more ubiquitous, with U.S.

Consumer 255

Consumer Merchant Services Payment Services Drop-Shipping 255

Retail TouchPoints

APRIL 11, 2024

Collaborating to Keep ‘Disruptive Concepts’ Brand-Relevant Because Salvador’s core focus is to bring new and more abstract concepts into WCC, Schillace provides a critical gut-check, ensuring that these ideas fit into the overall “storytelling of the shopping center,” and align with what both consumers and retailers expect, Schillace noted.

Merchant Services 233

Merchant Services Clienteling Consumer Shopping 233

Retail TouchPoints

FEBRUARY 15, 2023

Google Cloud and Accenture are expanding their strategic partnership with a series of new initiatives to help retailers modernize their businesses and transform store operations. Use cases for the initiative could include everything from product discovery to brand loyalty to regulatory compliance.

Merchant Services 257

Merchant Services Markdowns Store Operations Planning 257

Retail TouchPoints

JANUARY 3, 2024

Online retailers that currently use the Pitney Bowes return service and its platform partners will gain immediate access to the new network, with no additional integration required. “By These new returns locations augment the existing network of 30,000 postal locations where Pitney Bowes currently offers no-label returns.

Returns 147

Returns Drop-Shipping Merchant Services Fulfillment 147

Inside Retail

DECEMBER 11, 2023

Like many retailers, both in the US and internationally, Macy’s has been impacted by the decline in consumer interest in shopping in traditional department stores amidst the rise of online shopping. A strategic investor would have expertise in store operations, merchandising, labour, marketing, and more.

Department Stores 244

Department Stores Merchant Services Management Store Operations 244

Retail TouchPoints

FEBRUARY 2, 2021

billion USD ) in Q3 2020, a period that included the annual Singles’ Day online shopping bonanza, generating a year-over-year increase of 37%. One driver of this growth was increased penetration in less developed areas, led by Alibaba’s discount shopping app Taobao Deals. Global Shopping Festival — a.k.a. The 12th annual 11.11

Merchant Services 181

Merchant Services Marketing Planning Shipping 181

Retail TouchPoints

SEPTEMBER 3, 2020

In the wake of COVID-19, returns are receiving serious (and necessary) attention for several key reasons: Retailers are spending more processing returns in stores. In a survey of consumers conducted by Doddle , 84% said a positive returns experience encourages them to shop with a retailer again.

Returns 322

Returns Merchant Services Department Stores Shipping 322

Mass Relators

MARCH 31, 2024

In this role, she will continue to support DG’s store operations team, which now encompasses more than 20,000 retail stores including pOpshelf and Mexico. . — Dollar General has promoted 18 executives to new roles at the company. Leslie Allen Leslie Allen has been promoted to senior vice president, human resources.

Promotions 52

Promotions Merchant Services Planning Beauty and Health 52

Retail TouchPoints

MARCH 2, 2021

In fact, even after the pandemic moves into the rear-view mirror, 46% of consumers plan to do the same amount of shopping online, and 42% said they will actually shop online even more than they do now, according to a recent study from Pitney Bowes. Most Consumers, Even Those Shopping Online, Prefer to Return In-Store.

Returns 270

Returns Merchant Services Drop-Shipping Consumer 270

Retail TouchPoints

NOVEMBER 30, 2020

C V S Health will open 12 specialized CVS Pharmacy y más stores aimed at serving local Hispanic communities in New York and New Jersey in October and November 2021. These shops will expand upon the more than 200 existing locations in more than 90 cities across California, Florida, Nevada, Oklahoma, Texas and Puerto Rico.

Merchant Services 174

Merchant Services Location Shopping Marketing 174

V Count

SEPTEMBER 15, 2022

A modern POS system lets you accept customer payments at a specific location or on the go and can help you track your sales in an efficient way. Customer retention is a critical element in creating a successful business, and as a retail store runner, you need to ensure that customers can make transactions as easy as possible.

Merchant Services 98

Merchant Services Payment Services Inventory Management Planning 98

Retail TouchPoints

NOVEMBER 11, 2021

On the diversity, equity and inclusion front, Stephen Wicks of BlackBusinessList.com and Deborah Biddle, Founder and Chief Consultant of The People Company, will examine the state of how DE&I strategies are executed at the store level. The ins and outs of livestreaming. 16 from 3 to 3:30 p.m. 17 from 1:20 to 2:10 p.m.

Merchant Services 282

Merchant Services Payment Services Consumer Beauty and Health 282

V Count

SEPTEMBER 15, 2022

A modern POS system lets you accept customer payments at a specific location or on the go and can help you track your sales in an efficient way. Customer retention is a critical element in creating a successful business, and as a retail store runner, you need to ensure that customers can make transactions as easy as possible.

Merchant Services 92

Merchant Services Payment Services Inventory Management Planning 92

Retail TouchPoints

JANUARY 5, 2021

While last-minute shopping was lower than usual, post-season shopping trips can expect strong tailwinds. 3 shopping day in 2019. Contactless Services Can Soothe the Bite of Remote Returns. It will be further complicated by the lack of traditional store operations, which is going to put on further pressure.

Drop-Shipping 247

Drop-Shipping Merchant Services Returns Shipping 247

Retail TouchPoints

DECEMBER 13, 2023

After years of lockdowns and digital-driven behaviors, consumers’ actions have shown how crucial the store experience is to how they shop and interact with brands. Baird: A lot of store renovation efforts are being driven by the expanded role of the store.

Loss Prevention 260

Loss Prevention Visual Merchandising Sporting Goods Store Operations 260

Retail TouchPoints

OCTOBER 15, 2020

The closure of bars and restaurants at the start of the COVID-19 pandemic meant demand at alcoholic beverage merchants, which were designated as essential retailers, spiked just as hard as it did for grocery retailers. RTP: With COVID, what were the initial changes to your operations? This demand shifted online.

Management 149

Management Merchant Services Fulfillment Store Operations 149

M19 Retail

OCTOBER 17, 2023

Alterra, known for its commitment to providing exceptional outdoor experiences, sought to enhance its retail operations across multiple facets as well as to centralize systems across all their resorts. With enhanced visibility into real-time data, store associates can make informed decisions and improve customer service.

Merchant Services 40

Merchant Services Point of Sale Inventory Management Checkout 40

Retail TouchPoints

JULY 17, 2020

In recent years, bricks have morphed into clicks and taps as consumers have embraced the convenience of online shopping. Suddenly, as shopping malls shuttered and showrooms closed, brands that weren’t accustomed to selling online found themselves facing huge hurdles. Peter Sheldon is Senior Director, Commerce Strategy at Adobe.

Merchant Services 202

Merchant Services Payment Services Shipping Shopping 202

Retail TouchPoints

OCTOBER 20, 2020

Traditionally, the physical store has been where people have gone through that shopping experience — finding what works best for them with time on their hands, walking through their favorite store, using their senses of sight and touch to figure out what’s going to work best. You should 100% be doing that right now.”.

Merchant Services 149

Merchant Services Shopping Consumer Business Communication 149

Retail TouchPoints

SEPTEMBER 22, 2022

The intersections between where we eat, work, live and shop are where the magic of an experience unfolds and where we can truly elevate the experience of customers through meaningful engagement and entertainment,” said James Farnell, Partner and Retail Practice Leader at Little.

Merchant Services 147

Merchant Services Customer Experience Shopping Visual Merchandising 147

Retail TouchPoints

SEPTEMBER 8, 2021

Retail technology is continually evolving in order to boost efficiency and save money for merchants. With so much focus on digital sales and online shopping, most people think that the days of brick-and-mortar stores are over. grocery sales were in physical stores. Convenience stores are changing the way people shop.

Checkout 175

Checkout Merchant Services Grocer Shopping 175

I Vend

JULY 10, 2023

Currently 18% of all shopping is ecommerce*, and this is forecast to increase to almost 25% by 2025*. We know that this is the way that today’s shoppers want to purchase – over 50% of shoppers engage with three or more channels for a single purchase, and omnichannel consumers shop 1.7 eCommerce is growing – and growing at a rapid pace.

Payment Services 98

Payment Services Merchant Services Point of Sale Customer Experience 98

I Vend

JULY 10, 2023

Currently 18% of all shopping is ecommerce*, and this is forecast to increase to almost 25% by 2025*. We know that this is the way that today’s shoppers want to purchase – over 50% of shoppers engage with three or more channels for a single purchase, and omnichannel consumers shop 1.7 eCommerce is growing – and growing at a rapid pace.

Payment Services 94

Payment Services Merchant Services Point of Sale Customer Experience 94

Retail Minded

JULY 7, 2022

STIMULATE will connect retailers to industry leading vendors and retail service providers to support the growing demand of sexual wellness products that include lingerie and intimates, pleasure products, bath + personal hygiene, lubricants + grooming, costumes + fetish, fashion accessories, games + gifts, novelty and more.

Merchant Services 98

Merchant Services Beauty and Health Boutique Fashion 98

Retail TouchPoints

DECEMBER 13, 2021

Google’s Cloud division currently captures the third-largest market share among providers, after Amazon Web Services and Microsoft Azure. When many of our customers think of Google, they think of Google at large — Ads, Shopping, Maps or GPay. But it’s not just ecommerce, it’s also about digital experience in stores.

Merchant Services 182

Merchant Services Shopping Consumer Checkout 182

Mass Relators

SEPTEMBER 12, 2022

merchants, up 14.2% Over the past two years, retailers have been introduced to a vast array of tools and services to help support this volume — ranging from marketplaces to quick-add software packages, to new but often disparate systems — the options can seem overwhelming. Consumers flocked online for essential purchases, adding $102.08

Grocer 52

Grocer Merchant Services Fulfillment Supermarket 52

Retail Next

OCTOBER 29, 2019

Retail stores are interesting and fun to run on most days, mostly because of the array of characters you get to encounter. However, every experienced merchant knows there’s no magic bullet that’ll convert each shopper into buying. A retail customer buys a product or service, pays for it, and avails it to the market.

Merchant Services 59

Merchant Services Payment Services Promotions Returns 59

Mass Relators

JANUARY 21, 2023

The seven executives — Rick Brindle, Elizabeth Chace-Marino, Ron Edenfield, Bob Obray, Art Potash, Gordon Reid, and Joe Sheridan — have exemplified food industry excellence through first-rate company leadership, community impact and customer service, according to FMI.

Beauty and Health 52

Beauty and Health Grocer Merchant Services Consumer 52

Retail Geek

JANUARY 6, 2023

We cover many of the tactical challenges (onboarding SKUs, product content, fulfillment, and curation), as well as the opportunities of this new “CircularCommerce” space. Scot: [18:46] Did some point I think I saw a ModCloth working to the stores where you there for that.

Merchant Services 52

Merchant Services Consumer Fashion Marketing 52

Retail Geek

JULY 30, 2021

Part two of that store is that as he did it Target Mark has launched the first. [4:35] 6:00] Um Extended the the new visual merchandising approach to to the Staffing and store operations yet so maybe a work in progress. 4:35] Owned brands for Bed Bath and Beyond and those brands have sort of significant.

Visual Merchandising 105

Visual Merchandising Payment Services Advertising Merchant Services 105

Retail Geek

MARCH 31, 2021

Um and you know nobody wanted to like store anything information in their platform and all these things and, um I would say a lot of healthcare providers like suddenly discovered out of necessity that there are plenty of HIPAA compliant ways to do telemedicine and Amazon has both.

Beauty and Health 59

Beauty and Health Apparel Merchant Services Marketing 59