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Crypto Payments Adoption in FinTech: How Do Retailers Fit in?

Retail TouchPoints

No matter how fast the modern payment ecosystem is developing, the pursuit of the best customer experience isn’t going anywhere. To answer customers’ demands, business leaders must find the balance between adapting services to consumers’ digitally-driven shopping behaviors and staying true to the company’s strategy.

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One in Three Brits Would Prefer To Reach Customer Service via WhatsApp

365 Retail

One in three Brits would prefer to contact customer service via SMS or WhatsApp, new research shows, highlighting the need for businesses to employ a fully omnichannel presence. Statistics show that 73% of people use multiple channels during their shopping journey. Top Tips For Using WhatsApp for Business.

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Can Singapore’s CapitaLand maintain its momentum as the economy slows?

Inside Retail

CapitaLand (in long form: CapitaLand Integrated Commercial Trust, CICT) is Singapore’s largest real estate investment trust (REIT), listed on the Singapore Exchange and a key player in the island state’s market. It operates retail properties, mixed-use projects and office buildings. It has 26 properties in all. per cent year-on-year.

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The Business Owner’s Retail Guide To Surviving The Coronavirus

Merchant Marverk

Farmer’s markets. Telecommunications stores. Social distancing is being mandated by a lot of states, so even if your store remains open (at least, for the time being), social distancing will affect foot traffic and people’s desire to go shopping. Increase In Online Shopping & Deliveries. Gas stations.