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3 Expert Perspectives on Why Margin, Experience and Loyalty Will be Key to Winning Holiday 2022

Retail TouchPoints

Among surveyed consumers, 42% said they will leave a retail site if shipping options are limited or they don’t have a buy online, pick up in-store option. All three experts interviewed by Retail TouchPoints touched upon the importance of maintaining margins as well as other key findings their research uncovered.

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(Some of) the Technology that is Empowering the Customer Channel in Physical Retail

Retail Next

Half shipped, half in store? Ship to store? This could include any one or combination of stores, catalogs, social media, the phone, online. Allbirds (via Shopify), to highlight one retailer, offers pick up in store and fulfills orders via ship from store. . They are in control.