Retail TouchPoints

MAY 2, 2023

The retailer started closing 250 locations earlier this year, pursuant to its plan to exit Chapter 11 with a much smaller footprint, and began the process of shuttering the remaining locations on May 1. Tuesday Morning operated fewer than 500 stores when it made its latest bankruptcy filing in February, which was the second since 2020.

Merchant Services 206

Merchant Services Finance Location Planning 206

Retail TouchPoints

JANUARY 28, 2022

Decker joined The Home Depot in 2000 and was named President and COO in October 2020, responsible for global store operations, global supply chain, outside sales and service and real estate as well as merchandising, marketing and online strategy.

Merchant Services 220

Merchant Services Store Operations Marketing Management 220

Retail TouchPoints

OCTOBER 15, 2020

The closure of bars and restaurants at the start of the COVID-19 pandemic meant demand at alcoholic beverage merchants, which were designated as essential retailers, spiked just as hard as it did for grocery retailers. RTP: With COVID, what were the initial changes to your operations? This demand shifted online.

Management 149

Management Merchant Services Fulfillment Store Operations 149

Retail TouchPoints

FEBRUARY 15, 2023

Google Cloud and Accenture are expanding their strategic partnership with a series of new initiatives to help retailers modernize their businesses and transform store operations. Use cases for the initiative could include everything from product discovery to brand loyalty to regulatory compliance.

Merchant Services 263

Merchant Services Markdowns Store Operations Planning 263

Inside Retail

DECEMBER 11, 2023

billion acquisition offer from an investor group composed of Arkhouse Management and Brigade Capital. As Neil Saunders, managing director and retail analyst at GlobalData, noted, “While this would be lucrative for investors, it would not, in our opinion, bode well for the future of Macy’s. How did Macy’s get to this point?

Department Stores 244

Department Stores Merchant Services Management Store Operations 244

Retail TouchPoints

OCTOBER 2, 2020

As the company’s chief merchant, he has been responsible for all store and online merchandising departments, merchandising strategy, services and vendor management, marketing and in-store environment. Michael Rowe has been promoted to President of The Home Depot Canada.

Promotions 163

Promotions Merchant Services Store Operations Advertising 163

Retail TouchPoints

DECEMBER 20, 2023

Results from Retail TouchPoints’ 2023 Store Operations Survey revealed that merchants’ top store operations challenges for 2023 were tied to employee hiring and retention ( 70% ), responding to high employee turnover ( 67% ) and employee training and engagement ( 56% ).

Advertising 226

Advertising Store Operations Merchant Services Wholesale 226

Mass Relators

MARCH 31, 2024

In this role, she will continue to support DG’s store operations team, which now encompasses more than 20,000 retail stores including pOpshelf and Mexico. Vichidvongsa joined DG in 2008 and most recently served as vice president, divisional merchandise manager over DG’s health and beauty.

Promotions 52

Promotions Merchant Services Planning Beauty and Health 52

V Count

SEPTEMBER 15, 2022

As a business owner or a store manager, you’ll face countless challenges, and turning your business into a successful one usually requires time, effort and commitment. A modern POS system lets you accept customer payments at a specific location or on the go and can help you track your sales in an efficient way.

Merchant Services 98

Merchant Services Payment Services Inventory Management Planning 98

Retail TouchPoints

NOVEMBER 4, 2021

A recent report from the payments and shopping service Klarna found that 34% of shoppers actually plan to spend more on gifts this year than last year, with Gen Z ( 57% ) and millennials ( 53% ) more likely than other age groups to expand their budgets. However, BNPL is now neck-and-neck with store credit cards at 13%.

Consumer 259

Consumer Merchant Services Payment Services Drop-Shipping 259

V Count

SEPTEMBER 15, 2022

As a business owner or a store manager, you’ll face countless challenges, and turning your business into a successful one usually requires time, effort and commitment. A modern POS system lets you accept customer payments at a specific location or on the go and can help you track your sales in an efficient way.

Merchant Services 92

Merchant Services Payment Services Inventory Management Planning 92

Retail TouchPoints

APRIL 11, 2024

As Senior General Manager of WCC, Louis Schillace has witnessed this evolution firsthand. While Schillace oversees operations, retail relations and marketing, he also has spent the four -plus years working closely with Sean Salvador, Westfield’s Senior Manager of Events Business Development.

Merchant Services 240

Merchant Services Clienteling Consumer Shopping 240

M19 Retail

OCTOBER 17, 2023

Alterra, known for its commitment to providing exceptional outdoor experiences, sought to enhance its retail operations across multiple facets as well as to centralize systems across all their resorts. With enhanced visibility into real-time data, store associates can make informed decisions and improve customer service.

Merchant Services 40

Merchant Services Point of Sale Inventory Management Checkout 40

Retail TouchPoints

DECEMBER 14, 2020

I was just in a mass merchant store the other day and they had a display with a bunch of different types of disinfectants and hand sanitizer brands I had never heard of prior to the pandemic. Omnichannel Means One Channel, Not Two Connected Channels. Yes, they’re cooking more at home. Yes, they’re having more family time.

Shopping 297

Shopping Merchant Services Fulfillment Returns 297

Retail TouchPoints

SEPTEMBER 3, 2020

In the wake of COVID-19, returns are receiving serious (and necessary) attention for several key reasons: Retailers are spending more processing returns in stores. Whatever solutions are employed will add cost to a returns process that already cuts into profit margins. But despite representing $309 billion in lost sales for U.S.

Returns 326

Returns Merchant Services Department Stores Shipping 326

Retail TouchPoints

JANUARY 5, 2021

Contactless Services Can Soothe the Bite of Remote Returns. A poll by Inmar Intelligence found that 67% of shoppers will prefer to ship their holiday returns this year rather than bring them to a store, which will have a noticeable impact on retailers’ processing costs. So what do you do?

Drop-Shipping 253

Drop-Shipping Merchant Services Returns Shipping 253

Retail TouchPoints

MARCH 18, 2022

A logical next step is for merchants to educate themselves about the sustainability of the brands and items they sell, particularly in the apparel space. To guide these consumers — and perhaps raise the green consciousness of others — retailers should certainly publicize their own sustainability efforts.

Apparel 289

Apparel Consumer Merchant Services Jewelry 289

Retail TouchPoints

OCTOBER 20, 2020

Dave Coles, Senior Partner Manager of eCommerce, Pinterest “Our thinking is that the value unlock is at the start of the customer journey with the discovery and automation phase. Katie Osberg, Global Retail Partnerships Lead, Business Communications, Google “Did you know that 89% of consumers begin their buying process with a search engine?

Merchant Services 149

Merchant Services Shopping Consumer Business Communication 149

I Vend

JULY 10, 2023

For that to happen, you need a retail management solution that encompasses every channel and every form of engagement. That means that your in-store point of sale (POS) must be fully integrated with your digital commerce store. The future isn’t in-store, the future isn’t ecommerce. Shopify supports 4.4

Payment Services 98

Payment Services Merchant Services Point of Sale Customer Experience 98

I Vend

JULY 10, 2023

For that to happen, you need a retail management solution that encompasses every channel and every form of engagement. That means that your in-store point of sale (POS) must be fully integrated with your digital commerce store. The future isn’t in-store, the future isn’t ecommerce. Shopify supports 4.4

Payment Services 94

Payment Services Merchant Services Point of Sale Customer Experience 94

M19 Retail

DECEMBER 9, 2022

Mi9 Retail is a retail software platform that enables retailers to automate and optimize their merchandise management, store operations, retail analytics, and eCommerce. RIS Software LeaderBoard Mi9 Retail Rankings: #2 – Customer Satisfaction for Department Store/Mass Merchant Vendors. #2 About Mi9 Retail.

Merchant Services 40

Merchant Services Department Stores Point of Sale Apparel 40

Retail TouchPoints

NOVEMBER 3, 2020

Retailers, particularly those in the apparel, footwear and soft goods verticals, have an opportunity to turn the lemons from COVID-19 into lemonade, according to Keith Jelinek and Richard Maicki, Managing Directors in the Performance Improvement Practice of Berkeley Research Group (BRG).

Drop-Shipping 183

Drop-Shipping Merchant Services Fulfillment Shipping 183

Retail TouchPoints

SEPTEMBER 8, 2021

Retail technology is continually evolving in order to boost efficiency and save money for merchants. With a commitment to exceptional service and nationwide coverage, Safe and Sound Security specializes in integrating security cameras, access control, burglar alarms, and structured cabling.

Checkout 178

Checkout Merchant Services Grocer Shopping 178

Mass Relators

JANUARY 21, 2023

The seven executives — Rick Brindle, Elizabeth Chace-Marino, Ron Edenfield, Bob Obray, Art Potash, Gordon Reid, and Joe Sheridan — have exemplified food industry excellence through first-rate company leadership, community impact and customer service, according to FMI.

Beauty and Health 52

Beauty and Health Grocer Merchant Services Consumer 52

Mass Relators

JANUARY 20, 2023

s management training program. At Eckerd, Vasos rose quickly through store operations ranks from assistant store manager to store manager, district manager and regional manager before joining Phar-Mor Food and Drug Inc., where he led the operations teams and later served as a merchant.

Beauty and Health 52

Beauty and Health Store Layout Merchant Services Advertising 52

Retail Geek

JANUARY 6, 2023

We cover many of the tactical challenges (onboarding SKUs, product content, fulfillment, and curation), as well as the opportunities of this new “CircularCommerce” space. Scot: [18:46] Did some point I think I saw a ModCloth working to the stores where you there for that. Like 10,000 uniques on the site all third party.

Merchant Services 52

Merchant Services Consumer Fashion Marketing 52

Retail Geek

JULY 30, 2021

There are several of those in New York City so I’ll start with the one that is closest to my hotel and therefore the first one I went to this morning there’s a new flagship Bed Bath & Beyond store that opened in Chelsea. [1:59] Um so we’ll see if how that all plays out but I would say if I had one knock on the store.

Visual Merchandising 105

Visual Merchandising Payment Services Advertising Merchant Services 105