Is Your Fulfillment Strategy Healthy Enough to Keep Pace with Customer Expectations?
Retail TouchPoints
OCTOBER 3, 2023
It was no longer enough to route orders to a handful of DCs and drop ship vendors. The digital channel typically had one or more dedicated facilities, which ironically were often planned and managed like an individual additional brick-and-mortar location. Checking inventory in a local store but not placing an order?
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