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Ecommerce Check-In: Has 2022 Shaped Up the Way We Predicted? 

Retail TouchPoints

Prediction #1: Content will Become Central to Commerce. To Review: With ecommerce now encompassing much more than just a website (think livestreaming, social commerce, marketplaces and the metaverse), we predicted that the overarching key to omnichannel success in 2022 will be great content. Verdict: Spot on.

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Holiday Leftovers? Here are 4 Ways Sellers can Minimize Excess Inventory

Retail TouchPoints

Savvy brands are starting to use short-video formats and livestreaming to social-sell their products. With more and more consumers turning to social media for their shopping needs, it is likely that social commerce will play a crucial role in the ecommerce market for years to come. Negotiate better terms.

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2021 Technology Predictions for Retail Industry

I Vend

Read More Social Commerce eCommerce, BOPIS/Click & Collect, and Curbside Pickup have soared in popularity as many shoppers are expected to continue to avoid stores. Digital commerce allows retailers to integrate sales channels across their enterprise and transform their retail operations into a single unified system.

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Top 10 Retail Trends to Watch in 2023

RETAIL MANAGEMENT SOFTWARE

In 2023, retailers will invest in back and front offices related to the supply chain, inventory management, distribution, tracking/tracing, and delivery/shipping. Social media monitoring and developing social commerce opportunities can create great loyalty with a fan base.

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CCS 2021: Levi’s, 1-800-FLOWERS, Under Armour Reveal How They’re Meeting Fast-Changing Consumer Expectations

Retail TouchPoints

The 15 sessions, now available on demand, encompass critical areas of the retail enterprise, including: customer loyalty strategies; visual tech developments such as AR and 3D modeling; fulfillment and delivery management; the power of social networks; fast-growing Buy Now, Pay Later services; and the all-important customer experience.

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#RSP22: Everything You Need to Know About Holiday 2022

Retail TouchPoints

The Retail TouchPoints 2022 Retail Strategy & Planning (#RSP22) webinar series, now available on-demand, offered a wealth of tips and best practices across critical areas including pricing, location-based technology, inventory management and marketplaces.

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Convenience Increasingly Trumping Cost on Online Shoppers’ Priority List

Retail TouchPoints

“Having a retail presence across multiple touch points and navigating a quickly evolving landscape of selling channels is a massive undertaking that creates significant logistical challenges for retailers, particularly for order and inventory management ,” said Campbell. “To