Wiser

JUNE 18, 2019

These questions—and many more—are at the heart of the debate surrounding facial recognition. Facial recognition isn’t new but uses for the technology have been increasing. San Francisco has gone one step further and already banned facial recognition for police and city agencies, according to NPR.

Consumer 74

Consumer Loss Prevention Checkout Kiosk 74

Inside Retail

JULY 25, 2022

A list of major retail chains that have confirmed they do not scan the faces of customers and use facial recognition technology has been published by consumer advocacy group Choice. The two retailers initially refused to back down but were today reported to have paused the technology.

Consumer 130

Consumer Planning ATS 130

Retail TouchPoints

MARCH 22, 2021

The addition of AiFi’s computer vision technology will let shoppers simply scan their payment method of choice at the kiosk, either before or after picking up their purchases, with no further interaction required. The addition of AiFi’s camera-based technology is expected to further enhance these capabilities.

Payment Services 297

Payment Services Checkout ATS Kiosk 297

Retail TouchPoints

SEPTEMBER 28, 2021

Additionally, consumers have become more aware of companies’ data collection practices and have actively responded to personalization practices they perceive as shady, intrusive or both. In our Rise of the Responsible Marketer report, we found that 75% of [consumers surveyed] said brands could do more to ensure the safety of their data.

Marketing 249

Marketing Consumer Customer Experience Management 249

Inside Retail

JUNE 28, 2022

However, the topic of how data is being collected by retailers, and what they’re doing with it, has been in the spotlight lately, following a Choice investigation, which revealed Kmart, Bunnings, and The Good Guys have been using facial recognition software to track customers while in-store and scraping more data from the physical retail experience.

Consumer 130

Consumer Payment Services Shrinkage Loss Prevention 130