Sat.Dec 09, 2023 - Fri.Dec 15, 2023

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Big Data in Retail: A Revolution [Use Cases and Examples]

Tokinomo

The retail industry is an ever-changing landscape. How do big data and retail combine? The global big data analytics in retail market size was valued at $4,854 million in 2020 and is projected to reach $25,560 million by 2028. This shows us the importance of big data in retail.

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Store Walk: Using Fresh Eyes to Review Your Customer Experience

Miller Zell

Consider these seven focuses when conducting a purposeful retail store walk that can yield insights that improve your overall customer experience.

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The Art and Business of Christmas Windows in Retail

Retail Focus

Ghalia BOUSTANI. Senior Retail Consultant at Univers Retail | Published author | Visiting lecturer. I. Introduction Significance of Store Windows in Retail Retail displays evolved from the simplicity of handwritten signs strategically positioned both inside and outside stores during the 1800s. The importance of using creative and communicative signage was quickly grasped by shopkeepers to capture the attention of potential customers.

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Beyond Shopping: How Retailers can Turn Stores into Experiential Hubs

Retail TouchPoints

Despite the surge in online shopping, physical stores remain essential for retailers, providing a space for customers to interact with products and build deeper brand connections. A well-designed store can create a memorable brand experience that strengthens customer loyalty. This is crucial considering a recent Publicis Sapient report on customer loyalty , based on a survey of over 8,000 consumers across six countries, revealed that 52% of global consumers report having slight to no brand loyal

Shopping 312
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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Is this the future of brick and mortar retail?

Re-Tales

Shoplifting has become a major problem for retail stores. Where I work, they are installing more and more security cases that force the customer to find an associate to unlock the product for them and since there’s less and less associates, a lot of customers are choosing to go elsewhere or shop online. It’s always been understood you need to lock up expensive OTC items like Prilosec, but now we’re at the point where they’re locking up deodorant!

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5 retailers that need a strong finish for the year

Retail Dive

These retailers have borrowed heavily, delivered soft performance, seen substantial leadership turnover or operate in a heavily discretionary sector. Can they turn themselves around?

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More Trending

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How forecasting can enhance cash flow in the retail sector

Retail Focus

Competition is fierce in the retail sector as traditional brick-and-mortar businesses face the digital revolution. Data is key for all-sized retailers, not only to assess how far they’ve come but to provide a clear direction for the future. That’s easier said than done, though, which is where forecasting comes in place, providing an opportunity for growth and success even in the most unpredictable market conditions.

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Member of Congress calls for better data on organized retail crime and other theft

Retail Dive

In testimony endorsing a bill that would have the Department of Homeland Security tackle organized retail crime, the National Retail Federation left out its previous statistics on its impact.

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Seed Heritage’s reopened Canberra Centre store is now brand’s largest yet

Inside Retail

Seed Heritage has launched its largest store with the reopening of an expanded site at Canberra Centre. The 900sqm store showcases the clothing company’s full offerings across the woman, man, baby, child, teen, and home categories. The expanded store marks Brandbank Group’s aggressive growth strategy, with 500 stores across Australia, New Zealand, Hong Kong and Singapore.

ATS 299
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6 Trends Driving Store Design Innovation in 2024

Retail TouchPoints

After years of lockdowns and digital-driven behaviors, consumers’ actions have shown how crucial the store experience is to how they shop and interact with brands. So it’s no surprise that 47% of executives believe that store design and experience have become more critical to their brand strategy over the past year, according to Retail TouchPoints research.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Costco Announces Unprecedented Special Dividend

Retail Wire

Costco declared a distinctive cash dividend of $15 per share, scheduled for Jan. 12, 2024. This extraordinary payout is in addition to the company's regular quarterly dividend.

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Holiday shopping, Customer expectations, and Returns - Weekly Snacks #84

Tokinomo

Campaign corner Coca-Cola Christmas commercial. Coca-Cola encourages spreading winter cheer with " I Could Be Santa Claus " by Celeste in the background. From holding doors for strangers to surprising family with presents, small acts of kindness matter during the holidays. A heartwarming family reunion unfolds, and a Coca-Cola truck, driven by a man in a red suit, lights up the snowy night.

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Inbox to doorstep: Three strategies to elevate your post-purchase experience

Inside Retail

Relevant, helpful communication with customers post-purchase can turn brand followers into raving fans. Effective communication in this stage of the customer journey can be a key tactic in building long-term customer loyalty which in turn contributes to sustained revenue growth and an increased Customer Lifetime Value (CLV). From the moment a purchase is confirmed to when it arrives at the customer’s doorstep, Klaviyo ’s intelligent marketing automation tools track progress and inform cust

Shipping 290
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4 Key App Marketing Objectives you Can Nail with Video Content

Retail TouchPoints

Thanks to its versatility and appeal, video content lies at the core of most inbound marketing campaigns nowadays. From boosting sales to increasing brand awareness and educating audiences about your app, video allows you to accomplish most marketing goals like no other type of media. The problem is, with so many options out there, how can you know which kind of video would be the best fit for your app?

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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Sears Opening New Stores Again Discreetly

Retail Wire

Despite common belief among most consumers that the American retailer Sears has disappeared, the truth unveils Sears opening new stores.

Consumer 300
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American Dream celebrates best year ever, including USA’s largest year-on-year footfall increase

Retail Focus

In a landmark year for one of America’s largest dining, entertainment and retail destinations, American Dream (developed and owned by Triple Five Group) has successfully opened more than 170,000 sq. ft. of new tenants and is now 89% leased. According to statistics from leading intelligence provider, Placer.ai, American Dream has also seen the largest year-on-year increase in footfall of all retail destinations in the USA.

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Fawkner Property to acquire Cairns Central for $390 million

Inside Retail

Fawkner Property has agreed to acquire Cairns Central from Lendlease-managed Australian Prime Property Fund Retail (APPF Retail) for about $390 million. The largest shopping centre in Far North Queensland, Cairns Central boasts 51,972sqm of gross lettable area and more than 180 tenants including Myer, Woolworths, Coles, Kmart, Target, and Event Cinemas. “With the strategic divestment of this asset, APPF Retail will be able to close out the remaining redemption requests in the fund, providi

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Claire’s Gets into Gen Zalpha’s Ears with New Audio Entertainment Deal

Retail TouchPoints

Gen Z and Gen Alpha are becoming avid podcast listeners, making them a hot target for media brands and producers. In fact, 30% of Gen Z and 23% of Gen Alpha individuals listen to podcasts every week , according to Edison Research. To better engage with this growing “Gen Zalpha” listener base, Claire’s is partnering with podcast and audio entertainment production studio Audio Up Media on a series of new scripted audio shows.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Nokia’s Strategic Revamp in the Field of Mobile Networks

Retail Wire

After Nokia lost AT&T's open RAN contract to Ericsson, CEO Pekka Lundmark recognized the need to revisit the firm's Mobile Networks strategy.

ATS 265
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Concealed Automation Opens Doors to Zara Concept Store, London

Retail Focus

TORMAX was recently contracted by Permasteelisa (UK) to install their iMotion 1302.KI operators to the eight sets of swing doors that deliver seamless access into the new Zara concept store situated within the world-renowned, Battersea Power Station development. With a focus on clean lines and contemporary aesthetics, the door drives are discreetly hidden within each door lintel.

Fashion 162
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Victorian healthy cafe concept Green Cup speeds expansion

Inside Retail

Green Cup has opened its seventh store in Hawksburn Village as part of its Australian expansion plans. Located in the heart of Hawksburn Village, Malvern Road, Prahran, the location has an interior design collaboration with luxury design firm Hecker Guthrie. It combines luxurious features with raw materials such as wood, steel, concrete, and fibreglass to create a modern and sophisticated atmosphere.

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NRF Launches Retail Sustainability Center

Retail TouchPoints

The National Retail Federation (NRF) has introduced the Center for Retail Sustainability , designed to help retailers generate economic value while also creating benefits for the environment, communities and societies. Initial efforts will focus on leveraging consumer insights around sustainability products and practices, and improving supply chain traceability.

Consumer 278
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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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New Jersey Mall Owner PREIT Faces Bankruptcy

Retail Wire

Facing bankruptcy, PREIT, owner of multiple New Jersey malls, has proposed a reorganization plan in hopes of preventing the malls from closing.

Planning 265
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Hammerson welcomes 115,000 sq ft of new retail openings at Bullring & Grand Central

Retail Focus

Hammerson is pleased to announce a flurry of high-profile new openings at Bullring & Grand Central, the culmination of a transformational year for the Birmingham city centre destination. Nike, Bershka, Pull&Bear, and M&S have opened just in time for the busiest shopping period in the calendar, alongside the famed Coca-Cola truck having arrived at the destination last weekend, underpinning Hammerson’s strategy to enliven the asset with new brands, concepts and market firsts.

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Propel Group confirms sale of another Aussie brand

Inside Retail

Propel Group has agreed to sell its footwear business Rossi Boots to mining magnate Gina Rinehart’s S Kidman and Co. The group plans to use the proceeds to further invest in its Australian rural outfitting brand RB Sellars, with more stores expected to open across Australia and New Zealand. “Rossi boots has been wholly Australian-owned since 1910 and, together with our partners, it has been an honour to grow & develop this iconic Australian brand’s legacy of craftsmanship that is etched into

Apparel 264
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Chewy Joins Medtail Movement with Vet Care Services

Retail TouchPoints

Healthcare has been deemed the new battleground for retailers — from behemoths like Walmart and Amazon to traditional drugstore players like CVS and Walgreens. Now, Chewy is embracing the “medtail movement” by opening its first veterinary practices under the brand name “Chewy Vet Care.” The first Chewy Vet Care practice will open in South Florida early next year, offering routine appointments, urgent care and surgery.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Coca-Cola, Sprite, and Fanta Recall: Here’s What to Know

Retail Wire

The Coca-Cola Company has recalled soda cases distributed in Alabama, Mississippi, and Florida for "potential foreign materials.

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Should You Be Using a Crowdsourcing Solution?

Wiser

Store audits play a pivotal role in ensuring the retail experience is consistently high quality, and that your brand is represented the way you intend. They aid in the monitoring of product availability, pricing accuracy, promotional execution, and overall store cleanliness. Regular audits can be instrumental in identifying areas for improvement and in implementing necessary changes.

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Viva Energy’s OTR deal cleared after promise to divest Coles Express stores

Inside Retail

Viva Energy has agreed to divest 25 Coles Express locations in South Australia to gain a green light from the Australian Competition & Consumer Commission (ACCC) for its planned acquisition of OTR Group. OTR Group is a fuel and convenience retailer operating predominantly in South Australia while Viva Energy operates a fuel supply chain with retail sites across the country, including Coles Express convenience stores.

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Google Pay to Add BNPL Options Early in 2024

Retail TouchPoints

Google Pay will make buy now, pay later (BNPL) options available for online and mobile payments in the U.S. next year. Google Pay has partnered with Affirm and Australia-based Zip and will begin offering their pay-in-four services on Android devices early in 2024. BNPL got a boost as consumers worldwide grappled with inflation, and experts identified multiple BNPL growth opportunities in August 2022.

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Exploring the Advantages and Hurdles of Direct Store Deliveries

Direct Store Delivery, or DSD, is a common practice among global suppliers and retailers – like PepsiCo, Frito Lay, CVS, and Dollar General – and its popularity is growing, with the global DSD market expected to reach $1.19 trillion by 2027. Download this eBook for exclusive insights into direct store deliveries, challenges, benefits, and future trends.