Sat.Feb 02, 2019 - Fri.Feb 08, 2019

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4 B&M Sales Operations Problems Driving Pros Crazy—and How to Fix Them

Wiser

It’s the daily challenges that motivate us, make us work harder and inspire us to develop new and innovative solutions to our problems. Whether your job duties fall under sales operations, retail execution, account management, merchandising, or something similar—these daily challenges likely sound familiar. Below you’ll find four of the most common challenges facing professionals whose duties fall under brick-and-mortar sales operations, including in-store execution, shelf health, merchandising

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Personalization is a Key to Customer Loyalty

Storis

The Boston Retail Partners 2019 POS/Customer Engagement Survey identifies how retailers are faring in the quest to ensure the four key pillars of customer experience are in place to deliver Unified Commerce. The four pillars are Personal, Mobile, Seamless, and Secure. Here we dive into the pillar, Personalization, and how engaging customers with personalized and relevant messaging is a key to customer loyalty.

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How Apple and Jamf are changing retail

Jamf on Retail

Read how GOAT, the world's largest digital platform for rare and classic sneakers, streamlines the shopping experience and eliminates 10-15 IT help tickets a day in the process.

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Synergistic Relationship between Bricks and Clicks

Broad Reach Retail

I am excited to share with you a new ICSC study, aptly named “The Halo Effect,” that demonstrates how much physical retail stores contribute to not only a retailer’s web traffic but also the primary measures of the retailer’s brand health. Instead of a battle between “bricks and clicks,” the study (which looked at more than 800 individual retail stores covering 145 U.S. markets) this study shows a much more interdependent relationship, a synergy between physical locations

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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How Apple and Jamf are changing retail

Jamf on Retail

Read how GOAT, the world's largest digital platform for rare and classic sneakers, streamlines the shopping experience and eliminates 10-15 IT help tickets a day in the process.