Sat.Apr 09, 2022 - Fri.Apr 15, 2022

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The Future of Shopping: What to Expect in 2032

Retail TouchPoints

Over the last two years, the retail industry evolved faster than we could’ve imagined. Ecommerce, along with other digital channels, took center stage as new shopping habits formed and expectations drastically shifted. While we won’t be traveling in flying cars to our favorite stores anytime soon, we’re still on the fast track to a transformed shopping experience.

Shopping 358
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Pet Supplies Industry is Soaring Due to COVID-19 Adoptions

Rangeme

Arf. Woof? Bark! Pet supplies are a hot commodity these days as consumers eagerly pamper their pooches and coddle their cats. Whether they’ve been a long-time pet parent or caught the pandemic pet bug and adopted a furry friend, the money consumers are spending on their pets these days isn’t just for kibble and a few bits; instead, they want the best for Rover and Fluffy.

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Bad debt blowout fuels massive Afterpay loss

Inside Retail

Afterpay, Australia’s largest buy now, pay later company now owned by US firm Block, has reported a massive pre-tax loss of $501.9 million as more and more of its instant-loan clients failed to pay their debts. . The company’s operating expenses – in particular its bad debts – ballooned out from $72.1 million a year ago to $176.8 million at the end of the first half, December 31.

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Shopper Marketing Weekly Snacks #01

Tokinomo

Putting the shopper experience first. One-stop shopping. It’s 2022 and retailers know that customer experience is the key to a shopper’s heart (and wallet ??). The COVID-19 pandemic and WFH trend allowed more people to shop online and discover the e-Commerce experience. However, there are some brands that understood how to combine both online and offline, just like Kroger and Bed Bath & Beyond.

Marketing 201
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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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DSW Plans to Double Sales of Private Label Brands Over Next 5 Years

Retail TouchPoints

DSW parent company Designer Brands, Inc. (DBI) is the latest retailer to turn up the volume on its private label business in hopes of driving long-term growth, saying that it wants to transform from a “retailer to a brand builder.”. The company — which operates 650 locations under the DSW Designer Shoe Warehouse and The Shoe Company banners —announced plans to nearly double sales of its owned brands, from 19% of the business to one-third by fiscal 2026 (the fiscal year ending January 30, 2027).

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Leveraging Digital Buying Signals for Retail Success

Intelligence Node

The Digital Shopper & the Evolving Retail Landscape How has retail changed in the past few years? While there are multiple right answers to this question, the most obvious one. The post Leveraging Digital Buying Signals for Retail Success appeared first on Blog.

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Top 5 Shopper Profiles for Grocery Stores

Tokinomo

It’s important to know your customers and understand their needs and wants. This industry is changing constantly and so do the needs of shoppers. However, there is one thing that doesn’t seem to change drastically in the last years: Shopper profiles.

Marketing 188
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Peloton Announces Subscription Fee Increase, Lowers Cost of Equipment

Retail TouchPoints

Peloton made changes to its pricing structure as the on-demand fitness class and home-equipment company raised pricing for its All-Access membership. Beginning June 1, 2022, Peloton’s monthly North America All-Access membership fee will increase to $44 from $39 in the U.S. and $55 from $49 in Canada. Pricing for international memberships in other areas of the world will not change.

Planning 312
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Rite Aid to close 145 stores in cost-cutting move

Retail Wire

Rite Aid plans to close 145 “unprofitable stores” as it seeks to bring its cost in line with revenues. The drugstore chain reported a loss of $7.18 per share even as sales improved 2.5 percent on a year-over-year basis. The retailer operates more than 2,400 stores across 17 states.

Planning 189
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Dan Murphy’s opens premium concept store stocking rare wines

Inside Retail

Dan Murphy’s has unveiled a new premium wine cellar concept in Sydney’s Lane Cove today. The cellar stocks some of the world’s rarest wines, such as a bottle of 1951 Penfolds Grange which retails for $160,000 and Burgundy’s Domaine de la Romanée-Conti at $20,000 per bottle. . The store stocks more than 2800 different products, 350 of them rare premium wines.

Planning 246
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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Liverpool ONE welcomes Timothy Oulton first standalone gallery in NORTHERN ENGLAND

Retail Focus

Grosvenor has welcomed Timothy Oulton, the British furniture company noted for its traditional handcraftsmanship, to Liverpool ONE. The 3,200 sq ft gallery, located on Peter’s Lane, has opened its first standalone space in the north of England. The new Timothy Oulton gallery features their trademark blend of British heritage-inspired design reconceived from a modern perspective.

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Walmart Taps PayPal for New CFO

Retail TouchPoints

Walmart has named John Rainey to the role of EVP and CFO, effective June 6, 2022. Rainey joins Walmart from PayPal , where he currently serves as CFO and EVP, Global Customer Operations. He succeeds Brett Biggs, who is leaving Walmart to pursue opportunities in both the for-profit and nonprofit sectors. At PayPal, Rainey is responsible for all of PayPal’s financial operations and leads the Global Customer Operations team in its efforts to deliver top-notch service experiences through its custome

Finance 307
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Amazon has no immediate plans to accept cryptocurrency

Retail Wire

Amazon.com CEO Andy Jassy sees an opportunity for non-fungible tokens to be sold on his company’s online platform, but accepting cryptocurrency as payment will take longer.

Planning 130
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Westpac claims new online scam blocks are saving customers millions

Inside Retail

Westpac Bank says new scam detection systems monitoring offshore online transactions have saved customers more than $6 million during the past two months alone. In a trial last year, blocking selected online stores mainly selling diet pills, Westpac says it prevented more than 11,000 potential scams saving $1.2 million. Now it has expanded the program to protect Australians from many overseas retailers targeting Australians with false advertising for popular products like diet pills, supplements

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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UK’s frontline retail teams to be celebrated with return of ‘Proud of My Store’ competition for 2022

Retail Focus

A competition to celebrate the exceptional people working in store teams around the country has launched for a second year, to share and reward stories of outstanding service, dedication and pride from the heart of the nation’s retail industry. . Launching today (14 th April), the Proud of My Store online hub is now open for entries from supermarket branches, boutiques, banks, pharmacies, salons, restaurants and more, inviting them to tell their local store’s story – whether it’s a big id

Returns 130
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Reuters: Franchise Group Makes $9 Billion Bid for Kohl’s

Retail TouchPoints

Kohl’s has reportedly received a $9 billion takeover offer from Franchise Group , the parent company of The Vitamin Shoppe and Buddy’s Home Furnishings , three people familiar with the matter told Reuters. The offer values Kohl’s at $69 per share, slightly lower than the $70 per share Hudson’s Bay Co. said it is willing to pay but still well above Kohl’s April 11 share price of $57.24.

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Gopuff put off its IPO and seeks to stabilize its business

Retail Wire

Gopuff is looking to prove that rapid delivery companies can be profitable, but needs more time. The company has sought to raise $1 billion in debt, laid off about three percent of its workforce and pushed back its initial public offering as it seeks to stabilize its business going forward.

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Inside Lorna Jane’s digital transformation

Inside Retail

Prior to the pandemic, Australian activewear brand Lorna Jane recognised it had a problem: its e-commerce experience was simply not up to par. When the brand’s website got busy, it slowed to a crawl, and when it got very busy, it crashed. Customers often complained that items they added to cart would simply disappear, or they couldn’t complete a transaction.

Shopping 246
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Out-of-stocks led to $175M in lost sales at Bed Bath & Beyond

Retail Dive

Executives were "disappointed" in the retailer's fourth quarter results, blaming falling sales on industrywide supply chain challenges.

ATS 145
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How Conversational AI Keeps Retailers Running Efficiently and Effectively

Retail TouchPoints

In January, at the height of the Omicron surge and in the midst of pandemic-driven supply chain woes, McKinsey & Company published an exploration of the ways in which companies are “vulnerable” to supply chain disruption. Likewise, Deloitte shared its perspective on the evolving employment landscape and how retailers are working to “convert pandemic struggles into strengths.”.

Shipping 306
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The Dream Wheel is ready for a spin at American Dream Mall

Retail Wire

The Dream Wheel, a 300-foot tall observation wheel similar the London Eye, is ready for riders at the American Dream Mall in New Jersey. The wheel is being counted on as tourist attraction. London Eye attracts more than three million visitors a year.

ATS 130
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Rodd & Gunn to open global flagship in Brisbane

Inside Retail

New Zealand men’s fashion brand Rodd & Gunn has launched its global flagship store, Rodd & Gunn x The Lodge Bar & Dining, on James Street in Brisbane – its first in Australia to feature a restaurant. Located in a heritage-listed building, the shop features 749sqm and will showcase Rodd & Gunn’s seasonal fashion collection as well as offer a dining experience.

Fashion 245
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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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About time! Migrating to the new IP67 industrial router

Cisco Retail

About 10 years ago, Cisco built its first Rugged IP67 router – suffice to say it had a unique skill set, such as the ability to withstand a drop from about 15ft high, being dunked in water, and shoved into an oven! These IP67 routers are completely ruggedized, modular platforms that enable you to add IP to your unconnected devices. Electric utilities and other industrial customers were able to build a highly secure, reliable, and scalable communication infrastructure on top of their electric gri

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No7 Beauty Company Initiates Digital Transformation of its PLM

Retail TouchPoints

No7 Beauty Company is embarking on a project to streamline its product development, with a focus on product innovation, customer satisfaction, speed to market and corporate social responsibility (CSR). The retailer will deploy the Bamboo Rose multi-enterprise product and supply chain platform. “We are excited to partner with Bamboo Rose who will play a key role in digitizing and simplifying our end-to-end product management process through seamless digital communication,” said Stefan Pacel, Dire

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Greenwashing is the corporate norm, not the exception

Retail Wire

A survey of CEOs and other c-suite executives in the U.S. finds that 68 percent admit their companies are guilty of greenwashing activity. Eighty percent of executives say their company is “above average” when it comes to sustainability initiatives, even as 65 percent say they aren’t sure how to go about making progress on green issues.

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Melbourne’s Salt&Pepper makes first interstate foray

Inside Retail

Melbourne-based homewares retailer Salt&Pepper will open its first store outside Victoria, choosing in Adelaide in SA. . The new store at Tea Tree Plaza is the retailer’s largest yet, covering 176 sqm, with 156sqm of sales area. The business will open on April 28, displaying its autumn/winter collection. The brand has been focussing on growing its brick-and-mortar footprint after witnessing a significant expansion of its e-commerce offering during the past couple of years.

ATS 245
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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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GFN Thursday Gears Up With More Electronic Arts Games on GeForce NOW

Nvidia

This GFN Thursday delivers more gr-EA-t games as two new titles from Electronic Arts join the GeForce NOW library. Gamers can now enjoy Need for Speed HEAT and Plants vs. Zombies Garden Warfare 2 streaming from GeForce NOW to underpowered PCs, Macs, Chromebooks, SHIELD TV and mobile devices. It’s all part of the eight total games coming to the cloud, starting your weekend off right.

ATS 121
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Data Privacy Concerns Usher in New Era of Hyper-Personalization

Retail TouchPoints

Privacy has always been a hot topic, but recently temperatures have been rising. From the Facebook Files to Netflix’s documentary The Social Dilemma , we now understand more than ever how social networks and search engines utilize our data not only to sell us products and services but also to promote ideology, opinions, and political views. As consumers, enterprises and governments evolve to a privacy-first mindset, the retailers and brands that allow the consumer to dictate how, when and what t

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Walmart finds new CFO at PayPal

Retail Wire

Walmart has hired John Rainey, chief financial officer at PayPal, as its new CFO, effective June 6. Mr. Rainey will replace Walmart’s long-time CFO Brett Biggs. Jefferies analyst Stephanie Wissink said Mr. Rainey’s hiring will prove valuable for Walmart “as a provider of financial services for its customers.

ATS 130
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Assembly Label launches Re-Worn program, to promote circular economy

Inside Retail

Assembly Label has launched the second Re-Worn collection program, which will also be available to shop online. The collection contains 30 pieces and features basic items including denim, tees, linen pieces and knitwear from past seasons. According to the brand, all of the pieces “were returned by the previous owners through Assembly Label’s much loved Re-Worn program and have been carefully laundered and repaired.”.

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Exploring the Advantages and Hurdles of Direct Store Deliveries

Direct Store Delivery, or DSD, is a common practice among global suppliers and retailers – like PepsiCo, Frito Lay, CVS, and Dollar General – and its popularity is growing, with the global DSD market expected to reach $1.19 trillion by 2027. Download this eBook for exclusive insights into direct store deliveries, challenges, benefits, and future trends.