Inside Retail

SEPTEMBER 12, 2021

Retailers have 11 billion reasons to look forward to this Christmas period, according to the Australian Retailers Association. Aussies are expected to spend an average of $726 each, with most (79 per cent) preparing to spend the same or more than they did last year, according to joint research by the ARA and Roy Morgan. This is compared to last year’s expectations, which saw Aussies wanting to spend around $500 each.

Consumer 334

Consumer 334

Retail TouchPoints

SEPTEMBER 16, 2021

Seemingly every day there’s another announcement about a new feature enabling purchases on one social platform or another. In the last two months alone, TikTok has rolled out dedicated “Shopping Tabs” for Shopify merchants, Twitter began a pilot of its “Shop Module,” and Pinterest made it possible for creators to “control the shopability of their content” by tagging products.

Social Commerce 312

Social Commerce Consumer Merchant Services Checkout 312

Retail Focus

SEPTEMBER 17, 2021

Located on Kurfürstendamm, in the centre of the city, the Tommy Hilfiger Berlin flagship store has undergone an extensive refurbishment and expansion to include a Tommy’s Coffee and will even include a 40-seat cinema in the near future. Tommy Hilfiger worked with rpa: group to refit the 476 sq.m of retail space which will includes the brand’s entire menswear and womenswear ranges. .

Location 279

Location ATS 279

Retail Wire

SEPTEMBER 15, 2021

Supply chain disruptions have hit the artificial Christmas tree business and that is forcing prices of available inventory higher. The artificial market generates over $1 billion in annual sales. Eighty-five percent of American homes used fake trees in their homes last Christmas.

Marketing 246

Marketing 246

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Inside Retail

SEPTEMBER 12, 2021

Almost half of Australian shoppers now use online search and websites to discover new brands, and one in ten do so through social media, according to a new report by Shopify. Online shopping habits have changed a lot in the last few years, with the acceleration caused by the Covid-19 crisis shifting the way consumers view the channel. In Shopify’s ‘This is a store’ survey, 83 per cent of all shoppers said it is crucial that a brand now have an online presence, while 7 per cent said it only matte

Shopping 292

Shopping Shipping Management Consumer 292

Retail TouchPoints

SEPTEMBER 17, 2021

Retailers are adopting artificial intelligence almost twice as much as other industries. Once out of reach for everyone but the largest retailers, AI is now readily available for ecommerce merchants and powering everything from attracting customers to understanding their needs and delivering frictionless experiences. . As organizations gobble up data and AI becomes more mainstream, the retail industry is asking new questions about bias in AI results.

Management 311

Management ATS Shopping Marketing 311

Retail Wire

SEPTEMBER 14, 2021

Amazon.com said it plans to add 125,000 employees located throughout the U.S. and open 100 facilities to store, sort and ship packages. This latest announcement follows one from last month when the retail and technology giant said it was looking to fill 55,000 jobs in corporate and IT roles.

Shipping 200

Shipping Location Planning 200

Inside Retail

SEPTEMBER 15, 2021

Vestiaire Collective has become the first resale program to achieve B Corp status in the world, reflecting its commitment to social and environmental standards. The investiture comes off the back of Vestiaire’s sustainable and inclusive objectives, namely: working to improve the footprint of its operations through a roadmap to hit net climate benefit by 2025, empowering its community of customers by reducing the impact of fashion on the environment, working on systemic change in the fashio

Fashion 264

Fashion Management Accessories 264

Retail TouchPoints

SEPTEMBER 16, 2021

Walmart has teamed up with media company Meredith for a cross-platform partnership designed to help customers plan and prepare meals faster and more easily through AI-powered meal planning, shoppable recipes, visual search, chatbots and more. Under the new partnership, customers will be able to shop for Walmart products across content from Meredith’s portfolio of publications, including Allrecipes , Better Homes & Gardens , PARENTS , EatingWell and REAL SIMPLE.

Social Commerce 297

Social Commerce Shopping Planning Consumer 297

Retail Focus

SEPTEMBER 14, 2021

Hydrow , the immersive at-home rower is launching into John Lewis stores regionally across England from the beginning of September. This follows the launch into Selfridges, Oxford Street last month as the retail expansion continues across the UK. Fitness enthusiasts can now try Hydrow in all of the retail stores before purchasing, by prebooking a workout on Hydrow.co.uk and walk-in spaces are available.

Outdoor 200

Outdoor Location Management ATS 200

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Management

Tokinomo

SEPTEMBER 14, 2021

The retail world is full of buzzwords. Omnichannel retail, retailtainment , shoppertainment, and brand activation are just a few of them. But what about phygital? In case you didn’t hear about this buzzword until now, we are here to explain what it means and help you understand how it can help retailers sell more.

Retail Trends 177

Retail Trends 177

Inside Retail

SEPTEMBER 17, 2021

Australian B2B marketplace TradeSquare has expanded its reach by creating a spin-off solution – TradeSquare Connect – that allows businesses that do not otherwise have a wholesale offer to launch one using its platform. TradeSquare Connect already has more than 100 brands signed up to the feature which integrates between their TradeSquare store and their own existing website, optimising sales to wholesale customers no matter which interaction point they connect with the company through.

Wholesale 263

Wholesale Grocer Accessories Consumer 263

Retail TouchPoints

SEPTEMBER 15, 2021

As consumers head back to physical stores, malls and shopping centers are striving to remain relevant parts of shopper journeys that have been dramatically reshaped. EPAM Continuum, a global innovation design firm that specializes in customer experience design, recently unveiled the concept of “Blend Space” to illustrate how experiential flow and physical-digital touch points can meet a range of needs and shopping “modes.

Outdoor 295

Outdoor Customer Experience Fulfillment Shopping 295

Retail Focus

SEPTEMBER 14, 2021

Selfridges has hosted its first wedding at its London store’s new dedicated Wedding Suite, realising its promise to offer wedding experiences for couples looking for a non-traditional ceremony in a venue like no other. Following the announcement earlier in the summer that it had acquired a wedding licence, allowing ceremonies to be hosted in the Grade II* listed building on Oxford Street, Selfridges has seen the first couple say I do, marking another milestone in the store’s long-standing histor

ATS 189

ATS Fashion Customer Experience Shopping 189

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

Shopping

Retail Wire

SEPTEMBER 15, 2021

U.S. consumer prices were up 0.3 percent in August, the lowest monthly increase since January, according to the Labor Department. The lower increase is seen as a hopeful sign that inflation may be coming under control.

Consumer 188

Consumer ATS 188

Inside Retail

SEPTEMBER 14, 2021

Australia is set to become the latest country where people are required to provide proof of vaccination to enter shops, cafes and other public venues, after the New South Wales government announced its lockdown exit plan last week. The Victorian government also plans to require proof of vaccination, with regional hospitality businesses expected to trial so-called vaccine passports in the coming weeks.

Management 263

Management Planning Shopping ATS 263

Retail TouchPoints

SEPTEMBER 16, 2021

Walmart is partnering with Ford Motor Company and Argo AI to launch an autonomous vehicle delivery service in Miami, Austin, Texas and Washington, D.C. The effort, which utilizes Ford’s self-driving vehicle powered by the Argo AI Self-Driving System, will be Walmart’s first multi-city autonomous delivery collaboration in the U.S. Walmart customers will be able to place orders and have them autonomously delivered directly to their homes.

Customer Experience 291

Customer Experience Marketing Location ATS 291

Retail Focus

SEPTEMBER 14, 2021

Morrisons has announced plans to launch six “zero waste” stores which aim to recycle all packaging and unsold food by 2025. The supermarket will also introduce recycling points for customers for products not typically collected on bin days, including wrappers, empty crisp packets and face masks. Bosses said if the trials in six stores in Edinburgh are successful, they will roll the format out to all 498 supermarkets across the UK over the next year.

Supermarket 182

Supermarket Shipping Planning Management 182

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Retail Wire

SEPTEMBER 13, 2021

Ahold Delhaize, which operates Food Lion, Fresh Direct, Giant, Hannaford and Stop & Shop, has a long history in the digital grocer space, starting with its acquisition of Peapod 21 years ago. The grocery powerhouse is emphasizing micro-fulfillment centers and opening smaller stores in urban areas in an effort to meet consumers how and where they shop.

Grocer 147

Grocer Fulfillment Shopping Consumer 147

Inside Retail

SEPTEMBER 15, 2021

Luxury fashion house Dior is expanding its presence in Australia through a dedicated online store, which will bring the business’ womens- and menswear together, as well as its jewellery, launching today. Dior.com will also bring Dior Maison, the firm’s homeware range, to Australia for the first time, and will make a selection of products available only through the online store.

Boutique 261

Boutique Fashion 261

Retail TouchPoints

SEPTEMBER 17, 2021

The Honest Company has named former Amazon executive Pete Gerstberger as Chief Digital and Strategy Officer, effective Oct. 4, 2021. Gerstberger will drive the company’s omnichannel strategy through the use of the Honest Omni-Analytics insight platform, helping the brand improve its digital capabilities. In his new role, Gerstberger will draw on his the experience with digital strategy and product development, earned during the more than 18 years he spent at both Amazon and Ring.

Management 283

Management Consumer ATS 283

Retail Focus

SEPTEMBER 17, 2021

Located on Marcham Road, the new 23,830 sq. ft store is the one-stop-shop for the products, expertise and inspiration customers need to fix, improve or transform their homes and gardens. Following the successful roll out of new stores in Walton-on-Thames and Cheltenham, this store will inspire customers to give home and garden projects a go. The new store has created 29 jobs in the local area and these team members have been provided with externally accredited training, including City & Guil

Outdoor 162

Outdoor Accessories Shopping Location 162

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Wiser

SEPTEMBER 14, 2021

Price management. Sounds fun, right? Regardless of your expertise and sophistication around pricing (you might be an analytics type who does actually think price management sounds fun), setting the right price on a product your company builds from scratch is incredibly important. Prices impact how resellers view your brand and color all your relationships with retail partners.

Advertising 148

Advertising Marketing Consumer Management 148

Inside Retail

SEPTEMBER 16, 2021

Ethical toilet paper company Who Gives a Crap reached a major milestone this week securing $41.5 million in its first ever funding round after being bootstrapped for nine years. The funding will help the company expand further and drive its mission to provide better sanitation solutions people in developing countries. In this video, Who Gives a Crap co-founder and CEO Simon Griffiths shares an insight into the company’s growth story, how they survived #toiletpapergate in 2020 and how the f

Management 246

Management 246

Retail TouchPoints

SEPTEMBER 13, 2021

JCPenney has implemented a new predictive shopper engagement solution from Metrical as it works to transform and improve its ecommerce experience. Since implementing the AI-based tool, the retailer has seen a 40% increase in new cart creation, an 18% reduction in cart abandonment and a 10% improvement in revenue on targeted visits. The Metrical solution uses predictive AI to understand what actions might help shoppers in their purchase decisions.

Brand Management 276

Brand Management Customer Experience Management Retail Marketing 276

Retail Focus

SEPTEMBER 17, 2021

Thérapie Clinic have announced their latest store expansion, opening clinics in Liverpool, Essex’s Lakeside Shopping Centre, Esher, Canary Wharf and Ealing Broadway. Thérapie Clinic’s latest stores now bring its total number to 57 clinics across the UK and Ireland. Phillip McGlade, CEO of Thérapie Clinic , said: “We’re delighted to welcome Lakeside, Liverpool, Esher, Canary Wharf and Ealing Broadway as our new store locations.

Location 162

Location Shopping ATS 162

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Point of Sale

Cisco Retail

SEPTEMBER 15, 2021

The adoption of new Catalyst 9800 not only brought new ways to configure Wireless Controllers, but also several new mechanisms to troubleshoot them. It has some awesome troubleshooting features that will help to identify root causes faster spending less time and effort. There are several new key troubleshooting differentiators compared to previous WLC models: Trace-on-failure: Summary of detected failures.

Returns 145

Returns Management ATS Shopping 145

Inside Retail

SEPTEMBER 14, 2021

Outdoor brand Macpac’s long-time leader Alex Brandon has signaled his exit from the business, with Priceline general manager of retail operations Cathy Seaholme to take his place in October. Brandon has been chief executive at Macpac since 2012, and continued in the role through Super Retail Group’s acquisition of the camping and travel brand. “It has been a privilege to lead our passionate team of dedicated team members who have contributed to the success of Macpac and grown awareness of a trul

Outdoor 246

Outdoor Management ATS 246

Retail TouchPoints

SEPTEMBER 14, 2021

Amazon is adding 125,000 new warehouse and transportation jobs as it seeks to staff up the 350 fulfillment centers, sortation centers, regional air hubs and delivery stations it has opened this year, 100 of which will open in September alone. This latest hiring spree, which is already underway, is in addition to the 40,000 new corporate and technology jobs the company announced earlier this month.

Fulfillment 272

Fulfillment ATS Location Marketing 272

Retail Focus

SEPTEMBER 16, 2021

Billi London, a revolutionary 100% certified biodegradable tights brand founded by entrepreneurs: Sophie Billi-Hardwick and Marie Bouhier, was one of four female-led brands to be selected from a pool of 30 entrants following a comprehensive judging process with a panel of industry experts and given the opportunity to launch a pop-up retail space. The prize includes full operational support from Shaftesbury.

Consumer 162

Consumer Shopping ATS 162

Advertiser: FourKites

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