Inside Retail

OCTOBER 13, 2021

Options such as buy now, pay later (BNPL) services were first introduced to business to consumer (B2C) transactions, giving customers the ability to access products and services they need today while paying at a later date or over a series of instalments. . Today, new fintech innovations are making it possible for businesses to provide payment options and flexibility to their business customers as well.

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Retail TouchPoints

OCTOBER 13, 2021

The Retail Design Institute has named the Tempur-Pedic New York City flagship as its Store of the Year. The 3,100-square-foot store on Manhattan’s Upper East Side, which opened in Oct. 2020 , was designed by CallisonRTKL to offer a “one-of-a-kind immersive digital experience.”. The flagship focuses on key themes of escapism, sustainability, access to nature, and multi-sensory experiences, according to the design firm.

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Retail Focus

OCTOBER 29, 2021

With less than 60 days to Christmas Day, Selfridges unveils its Christmas of Dreams theme through iconic window displays and a new campaign. Christmas of Dreams launches across Selfridges stores in London, Birmingham and Manchester, and on selfridges.com , with a digital campaign starring actress Jane Horrocks. Christmas of Dreams invites visitors to make their dream Christmas come true with Selfridges – from finding perfect gifts for loved ones, to imaginative solution-driven services, dazzling

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Cisco Retail

OCTOBER 29, 2021

It’s as serendipitous as it seems designed that there are two important worldwide recognitions in October: Global Diversity and Cybersecurity Awareness. The intersection is a powerful reminder for the security industry that diversity fuels innovation. The more varied the experiences and thinking of its people, the better the outcomes. We know instinctively that Diversity and Inclusion (D&I) matters.

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Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Dezeen

OCTOBER 3, 2021

Architecture studio Woods Bagot has used sculptural timber battens to create pathways through this immersive showroom space in Melbourne , designed for local cladding manufacturer Sculptform. The mixed-use space is located at the ground level of a tower in central Melbourne, where it serves as a "billboard to the street" and shows off the brand's manufacturing capabilities.

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Small Biz Trends

OCTOBER 16, 2021

The holidays are coming, and that means increased opportunity for many owners of e-commerce small businesses. Savvy owners should take this opportunity to draw as much traffic as possible to their sites and — most importantly — convert as much of that traffic as possible to customers while they’re there. During the holidays, business spikes for nearly everyone, but e-commerce has been growing each year over the brick-and-mortar competition — and the pandemic has only incr

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Retail TouchPoints

OCTOBER 5, 2021

There has never been a generation quite like Gen Z, and retailers need to recruit them now to bring their valuable insights and skillsets into their corporate culture. Hana Ben-Shabat, Founder of Gen Z Planet and author of the book Gen Z 360: Preparing for the Inevitable Change in Culture, Work, and Commerce , noted that while companies have a lot of preconceived notions about this cohort, they often miss the bigger picture.

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Retail Focus

OCTOBER 4, 2021

Nespresso has debuted its new experiential boutique concept in the UK at the Bluewater shopping centre in Kent. The evolved boutique concept is designed to meet shoppers’ changing needs by offering immersive, localised and personalised experiences, exploring the artistry behind some of the world’s finest coffees. The launch is part of Nespresso’s vision to elevate its retail approach and introduces several new innovations to inspire and excite customers and engage them in the Nespresso brand uni

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Cisco Retail

OCTOBER 27, 2021

Manufacturing company Megablok was experiencing frequent network outages that were halting business productivity and forcing employees to work from home. Like most, it blamed its current network and decided to recheck all network cables and expand its broadband to help resolve the issue. Frustratingly, the outages continued to happen. The company learned shortly after that the issues were a result of a cyberattack.

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Dezeen

OCTOBER 16, 2021

Bold graphics and a checkerboard floor feature in a Superette marijuana shop in Toronto , which was created by the brand's in-house team in collaboration with Canadian designer Emily Robinson. Based in Toronto, Superette was founded in 2019 by entrepreneurs Mimi Lam and Drummond Munro. The company now operates six brick-and-mortar shops in Canada and plans to open locations in the United States next year.

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Advertisement

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Management

Talking Retail

OCTOBER 12, 2021

Nisa’s charity Making a Difference Locally (MADL) has re-launched its community champion awards for retailers. The awards recognise two different stores each month – one over and one under 3,000 sq ft – with a £250 donation to a local good cause. To be in with a chance of winning, Nisa partners simply need to. This story continues at Nisa re-launches community awards for retailers.

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Inside Retail

OCTOBER 21, 2021

Australia Post has opened its first dedicated parcel facility in South Australia in a bid to improve its business in the state, now being able to process 8,000 parcels an hour locally. Located in Adelaide, the 15,000 sqm distribution centre is the home of the business’ first machine able to simultaneously sort small and large parcels, which should go some way to improving productivity.

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Retail TouchPoints

OCTOBER 4, 2021

Three of the country’s biggest retailers are taking significant steps to get consumers into the holiday shopping groove — and to do so (much) sooner than later. Beginning Oct. 4, Amazon is offering what the retailer calls “Black Friday-worthy” deals, along with Epic Daily Deals and an Amazon Holiday Prep Shop hub to help consumers organize their holiday gift-giving and event planning.

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Retail Focus

OCTOBER 27, 2021

Ikea is buying the former Topshop flagship store on London’s Oxford Street for £378 million. Since 2019 Ikea has opened shops in major cities such as Tokyo, Madrid, Moscow, Paris and New York to grow its presence on busy high streets. It now plans to open Ikea Oxford Street in autumn 2023, following the planned launch of its Hammersmith store later this winter.

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Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

Shopping

Cisco Retail

OCTOBER 28, 2021

Ransomware is more dangerous than ever before. Why? It’s partly because successful attacks don’t just affect the victim anymore. Take the Colonial Pipeline attack as an example. As reported by Reuters , the ransomware infection didn’t just disrupt the flow of fuel to cities directly served by the Colonial Pipeline. It also caused panic buying of gasoline in cities like Miami and Tampa—locations that don’t rely on the pipeline for fuel.

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Small Biz Trends

OCTOBER 21, 2021

A niche market can be defined as a subgroup of a larger market that has its own unique identity, needs, and, preferences making it stand out from the overall market. Niche marketing entails channeling marketing efforts towards first identifying a particular type of clientele and their particular needs. And then attempt to deliver a better solution not being offered by other companies.

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Nvidia

OCTOBER 18, 2021

Thorsten Kurth still remembers the night he discovered his team broke the exascale barrier. On the couch at home at 9 p.m., he was pouring over the latest results from one of the first big jobs run on Summit, then the world’s top supercomputer, based at Oak Ridge National Laboratory. The 12-person team had spent nights and weekends seeking a way that AI could track hundreds of hurricanes and atmospheric rivers buried in terabytes of historical climate data.

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Inside Retail

OCTOBER 4, 2021

Last week, Adore Beauty co-founder Kate Morris and former Quadrant Growth Fund managing partner Justin Ryan announced their new venture: Glow Capital Partners. The private equity firm is looking to invest between $20 and $50 million in later-stage, values-led growth companies. Here’s how Morris’ experience of seeking investment for Adore Beauty led her to start her own firm and what kinds of businesses she thinks have been overlooked by the male-dominated private equity sector.

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Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Promotions

Retail TouchPoints

OCTOBER 4, 2021

The labor crunch, inventory shortages and Delta variant concerns will put stress on this holiday season, but retailers still have a lot to look forward to. Salesforce expects U.S. digital sales to grow 10% , while shifting shopper habits will create a variety of new opportunities for omnichannel retailers. Here are the Top 10 predictions retailers should keep in mind as they plan, implement and finalize their holiday strategies.

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Retail Focus

OCTOBER 21, 2021

Louis Vuitton has announced the opening of its latest store in the newest luxury wing of Ayala Malls Makati, Greenbelt 3. Inspired by Louis Vuitton’s Spirit of Travel and intertwined with local elements, the store has special features that are unique to a traditional Filipino home. The luxury fashion house collaborated with Filipino designers and sisters Stephanie Kienle Gonzalez and Jessica Kienle Maxwell of Philux.

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Cisco Retail

OCTOBER 26, 2021

The demands of hybrid work require secure connectivity, flexibility, sustainability, and environmental health and wellness. All at once. Now this may seem daunting at first blush, but with the right network infrastructure and the right partners, you can unleash your building “super-power” to handle it all. And that super-power gets its energy with a network infrastructure powered by 90W Power over Ethernet or 90W PoE. 90W PoE opens the doors to a vast array of connected and interconnected device

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Location Management ATS 145

Dezeen

OCTOBER 19, 2021

Danish studio Norm Architects has designed a flagship bookstore for distributor New Mags that features stone plinths and pivoting wooden walls. Norm Architects looked to classic libraries for inspiration for the project, which was commissioned by a Scandinavian distributor of coffee table books. Wooden shelves and stone plinths are used to display books in the New Mags store.

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Advertiser: FourKites

Direct Store Delivery, or DSD, is a common practice among global suppliers and retailers – like PepsiCo, Frito Lay, CVS, and Dollar General – and its popularity is growing, with the global DSD market expected to reach $1.19 trillion by 2027. Download this eBook for exclusive insights into direct store deliveries, challenges, benefits, and future trends.

Marketing

Retail Dive

OCTOBER 11, 2021

From Dick's Public Lands outdoors banner to Bloomie's to Ulta's Target shop-in-shops, here's some of the most notable concept launches this year.

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Hyken

OCTOBER 6, 2021

I was recently interviewed by Mario Martinez on his Modern Selling podcast. He shared a story about how he emailed the CEO of a company, and in an incredibly short amount of time, his phone rang, and you can guess who it was … the CEO. . In a state of shock, instead of launching into the reason for the complaint email , my friend asked him, “How are you?

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Retail TouchPoints

OCTOBER 28, 2021

Consumer purchasing power from growing income and household wealth will lead to record-breaking holiday sales this year, according to predictions from the National Retail Federation. Gift buyers are expected to shop early, extending the holiday season even as retailers grapple with inventory problems. During November and December, holiday sales are expected to grow 8.5% to 10.5% compared to the same period in 2020, for totals ranging between $843.4 billion and $859 billion , according to NRF.

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Talking Retail

OCTOBER 8, 2021

A group of independent retailers were among those enjoying a virtual wine tasting with Nisa and the Co-op this week, as the group showcased its leading bottles. The tasting allowed retailers to quiz buyers and suppliers of the wines, helping them to pass on advice to customers. Jointly hosted by Co-op wine buyers and Nisa’s. This story continues at Nisa and Co-op help retailers to know their own wines.

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Speaker: Robyn O’Brien - Founder of Sirona Ventures, Adjunct Professor at Rice University’s Business School, Supply Chain Optimization and Logistics Expert

Today’s supply chain leaders are required to stay strong in the face of disruption and not only accept it, but embrace it – after all, progress is made outside of your comfort zone. While it’s easier said than done, conquering the fear of instability in your supply chain is within your reach. Thanks to the advancement of technology and AI, we now have more tools and resources at our disposal than ever before to conquer, not crumble, in the face of uncertainty.

ATS

Cisco Retail

OCTOBER 25, 2021

You may be considering applying zero trust principles across your organization, but are unclear on where to start or how changes will impact the user experience. We had these considerations in mind as Cisco IT moved from a traditional model of perimeter and VPN security to a model based on zero trust. Our goal was to improve security and create a better access experience for our 100,000+ users.

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Planning Management ATS 144

Nvidia

OCTOBER 12, 2021

Devastating floods are making headlines worldwide, but advances in deep learning for detection could turn uncertainty over evacuations into yesterday’s news. Applying a data set of 66,000 images, data scientists have created an ensemble of models for predicting flood zones. And the models are generalizable for application to new geographies. The findings, published in a recent paper , will be discussed in a presentation at the NVIDIA GTC 2021 conference next month.

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Retail Dive

OCTOBER 15, 2021

Layoffs and flexing in stores have taken a toll, current and former employees told Retail Dive. As one said, "You can't have good customer service when you barely have any customer service reps.

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Hyken

OCTOBER 1, 2021

This week we feature an article by Jason Grills, Customer Support Expert at ProProfs , a company that provides software that empowers organizations to deliver happiness to their customers and employees. He writes about what automated customer service can do for your business. Customer service automation isn’t a new deal for businesses. It has built a stable reputation for itself in the past decade.?

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Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience