Retail Dive

APRIL 21, 2021

More than half of minority-owned small businesses couldn't cover April rent, but these are improvements from March's highs, referral network Alignable found.

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Retail TouchPoints

APRIL 8, 2021

Not too long ago, the sale of secondhand goods was driven primarily by value: shoppers looking to avoid breaking the bank on big-ticket items or clothes the kids will just grow out of. Recently, however, something new has begun to drive massive growth in the used goods sector — consumers who are shopping based on their values , in addition to searching for value.

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Consumer Fashion Apparel Returns 351

Retail Focus

APRIL 29, 2021

Following the launch of its inaugural store in Lakeside, Essex in September 2020, Harrods has announced the opening of its next stand-alone H beauty destination in centre:mk, Milton Keynes. The 29,000 sq.ft. space brings together a diverse portfolio of premium brands, must-have products and exceptional beauty services and experiences. The latest H beauty is an experiential wonderland where beauty addicts and novices alike can find their forever-favourites as well as some of the industry’s most f

Boutique 342

Boutique Shopping Planning ATS 342

Inside Retail

APRIL 20, 2021

The Shops, Distributive and Allied Employees Association has lodged a case against a second McDonald’s franchisee in the Federal Court, claiming the owner-operator of a number of sites across South Australia denied workers paid rest breaks. Delbridge Investments, owned by Graham Delbridge, owns and operates the Murray Bridge, Rundle Mall East, and Trinity Gardens McDonald’s sites, and formerly owned the franchise at Cross Roads.

Accounting 325

Accounting Shopping ATS 325

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Cisco Retail

APRIL 16, 2021

When talking with your customers about their cybersecurity strategy and investments, being outcome driven is key to their success. You’ll remember back in December we launched our 2021 Security Outcomes Study. This report provided a ton of insightful data on the security outcomes our customers are looking to achieve. This week we launched our 2021 Security Outcomes Study for Small Midsize Businesses (SMBs).

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Planning Management 145

Hyken

APRIL 28, 2021

This is why some companies get a bad rap! Our colleague here at Shepard Presentations, Nate Jones, shared a story about something that recently happened to his father. This is a great customer service training lesson. He bought a new car. About a month later he’s in a parking lot and the car won’t start. So, he calls the dealership’s customer service number, which was actually a support center for all of that brand’s dealerships in the U.S. – maybe even the world.

Customer Experience 145

Customer Experience ATS 145

Retail TouchPoints

APRIL 27, 2021

Amazon is well known for being one of the largest retailers in the world. What’s less well-known is that thousands of other retailers are using Amazon technology to power their businesses. That’s right, this quintessential ecommerce disruptor, often blamed for the troubles of brick-and-mortar retail, is taking some of the very innovations that have set it apart and offering them up for other retailers to use.

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Checkout Supermarket Consumer Location 331

Retail Focus

APRIL 8, 2021

The Oxford Street store windows reveal precedes Selfridges reopening on Monday 12 April, when customers will be able to enjoy new and unique experiences dreamed up while its doors have been closed. These include a partnership with SoulCycle to open its first Outside Studio in the UK on Edwards Mews, behind the Oxford Street store, offering fitness enthusiasts the chance to get outside, socialise and ride in a safe environment.

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Outdoor ATS 333

Inside Retail

APRIL 29, 2021

The continued rise in online shopping has delivered online bookseller Booktopia another strong period, with third quarter underlying EBITDA up 267 per cent to $4.2 million and revenue hitting $65 million – a 53 per cent growth on the same period last year. And, due to improvements made in Booktopia’s distribution centre in Lidcome , Sydney, the business was able to ship 45 per cent more product during the quarter, from 1.44 million to 2.09 million items.

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Shipping Shopping Marketing Consumer 299

Cisco Retail

APRIL 29, 2021

The phone in your hand, the network it runs on, the public transportation app you’re using to commute… It’s likely that each of them contains a touch of Artificial Intelligence (AI) to make your experience more efficient, seamless, secure, and personalized. At Cisco, we develop innovative services that advance healthcare, enhance education, provide remote working, improve government services to citizens, expand accessibility, and strengthen cybersecurity.

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Promotions Accounting ATS 144

Advertisement

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Talking Retail

APRIL 27, 2021

The Do as Raj would do campaign, in memory of Spar retailer Raj Aggarwal, has so far raised more than £24,000 for two local NHS charities. The initiative, which ran from 19-26 April, urged retailers to donate goods, supplies or products to charities, organisations or individuals most in need in their local communities. Aggarwal, who. This story continues at The Do as Raj would do campaign raises over £20,000 for charity.

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ATS 132

Nvidia

APRIL 19, 2021

To help developers hone their craft, NVIDIA this week introduced more than 50 new and updated tools and training materials for data scientists, researchers, students and developers of all kinds. The offerings range from software development kits for conversational AI and ray tracing, to hands-on courses from the NVIDIA Deep Learning Institute. They’re available to all members of the NVIDIA Developer Program , a free-to-join global community of over 2.5 million technology innovators who are revol

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Marketing 134

Retail TouchPoints

APRIL 23, 2021

Retail TouchPoints and design:retail have selected the next class of the 40 Under 40 — the top 40 professionals in the retail industry under the age of 40 who are paving the way for the next era of retail. This year, the publications expanded nominations to include all roles and job functions in the retail ecosystem — from ecommerce and marketing to innovation and store design.

Management 325

Management Marketing Customer Experience ATS 325

Retail Focus

APRIL 21, 2021

Amazon is cutting into the hair styling sector with the opening of its own salon in the UK. The bricks-and-mortar “experiential” venue is launching in London’s Spitalfields, on Brushfield Street, as a showcase for new products and the latest industry technology. Augmented reality hair consultations and point-and-learn technology will be among the innovations being tested (Amazon/PA).

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Location Planning Management ATS 325

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

Shopping

Inside Retail

APRIL 22, 2021

The e-commerce industry is growing at a rapid rate, and it’s impacting brands and retailers in numerous ways. On the one hand, the accelerated state of e-commerce means there are countless opportunities for the prepared seller. At the same time, it can be incredibly challenging to keep up with trends that change almost daily. Now more than ever, it’s critical to understand the latest consumer expectations — and be ready to adapt.

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Fulfillment Beauty and Health Advertising Accounting 299

Cisco Retail

APRIL 29, 2021

In celebration of International Women’s Day on March 8, we reached out to a group of women security experts and asked them, “Who has meant the most to you as an ally? And how has this impacted your career?” We then compiled their answers into an e-Book, Lifting Each Other Up: A Celebration of Women in Cybersecurity and Their Advocates. . This resource illuminates how some of today’s leading infosec women experts got started in the cybersecurity industry and embraced the common goal of creating a

Promotions 144

Promotions Planning ATS 144

Talking Retail

APRIL 21, 2021

The pandemic has intensified interest in ‘conscious consumption’ — defined as those who seriously consider the environmental and societal impacts of their shopping choices, new research reveals. The research by Accenture suggests that more consumers are focusing on: limiting food waste (72%), shopping more health-consciously (68%), and making more sustainable choices when shopping and will.

Consumer 132

Consumer Shopping ATS 132

Small Biz Trends

APRIL 19, 2021

One of the best ways to attract customers to a restaurant is to give them more dining options, whether it is indoors, outdoors, or to go. If they decide to dine in, having an outdoor option is always a great alternative for diners. And this means having quality outdoor seating for restaurants in place so they can sit comfortably and enjoy their meal.

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Outdoor Accounting Shipping Retail Trends 132

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Promotions

Retail TouchPoints

APRIL 9, 2021

In a surprisingly lopsided outcome, workers at BHM1, the Amazon fulfillment center in Bessemer, Ala., rejected the opportunity to join the Retail, Wholesale and Department Store ( RWDSU ) union. Amazon had vigorously opposed the prospect of unionization, and its victory deals a major setback to organizing efforts at the company, which employs 1.3 million people worldwide with more than 950,000 workers in the U.S. alone.

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Fulfillment Department Stores Wholesale ATS 325

Retail Dive

APRIL 28, 2021

After a massively expensive Ch. 11, what's left of the company doesn't have enough cash to pay its professionals and outstanding vendor claims.

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Inside Retail

APRIL 25, 2021

Supermarket Woolworths is further hastening its consumer-facing sustainable initiatives by announcing a battery recycling initiative, with collection units to be placed in every Woolworths store around the country. The units will accept used batteries, as well as mobile phones, in an effort to bump up Australia’s rate of battery recycling – which currently sits at around 10 per cent, lagging behind other developed nations.

Supermarket 290

Supermarket Consumer Shopping ATS 290

Cisco Retail

APRIL 22, 2021

Celebrating International Girls in ICT (Information and Communications Technology) Day has never been more important. Recent data reveals a startling economic disparity caused by the pandemic – women losing jobs at almost twice the rate of men, leaving 47 million more women and girls around the world below the poverty line. This makes exposing women and girls to the wide range of career opportunities available in IT – the world’s fastest-growing job sector – critical to helping improve the qu

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Management ATS Marketing 144

Advertiser: FourKites

Direct Store Delivery, or DSD, is a common practice among global suppliers and retailers – like PepsiCo, Frito Lay, CVS, and Dollar General – and its popularity is growing, with the global DSD market expected to reach $1.19 trillion by 2027. Download this eBook for exclusive insights into direct store deliveries, challenges, benefits, and future trends.

Marketing

Nvidia

APRIL 15, 2021

This GFN Thursday — when GeForce NOW members can learn what new games and updates are streaming from the cloud — we’re adding 15 games to the service, with new content, including NVIDIA RTX and DLSS in a number of games. Plus, we have a GeForce NOW Reward for Spellbreak from our friends at Proletariat. Rewards Are Rewarding. One of the benefits of being a GeForce NOW member is gaining access to exclusive rewards.

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Accounting ATS 130

Talking Retail

APRIL 15, 2021

The convenience sector needs to improve its use of data in order to compete with Amazon, which could be the 6th largest supermarket if current shoppers swapped just one grocery shop per month, new research indicates. The TWC Trends Spring 2021 Report, from intelligence and technology consultancy TWC, highlights that the online delivery trend is. This story continues at Convenience retailers need to improve their use of data.

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Supermarket Shopping ATS Consumer 130

Retail TouchPoints

APRIL 12, 2021

A 17,000-square-foot outdoor turf field and running track, a rock-climbing wall, batting cages and golf hitting bays — these are just a handful of the features adding excitement to the new experiential retail concept — House of Sport from DICK’S Sporting Goods. The first-ever DICK’S House of Sport opened its doors on April 9 in the Rochester suburb of Victor, N.Y.

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Sporting Goods Outdoor Apparel Visual Merchandising 325

Retail Dive

APRIL 26, 2021

The consumer experience is rapidly evolving from a transactional process focused simply on buying to a model built on deep, enriching relationships at every step of the journey.

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Consumer ATS 130

Speaker: Robyn O’Brien - Founder of Sirona Ventures, Adjunct Professor at Rice University’s Business School, Supply Chain Optimization and Logistics Expert

Today’s supply chain leaders are required to stay strong in the face of disruption and not only accept it, but embrace it – after all, progress is made outside of your comfort zone. While it’s easier said than done, conquering the fear of instability in your supply chain is within your reach. Thanks to the advancement of technology and AI, we now have more tools and resources at our disposal than ever before to conquer, not crumble, in the face of uncertainty.

ATS

Hyken

APRIL 21, 2021

Let me put it to you in the simplest terms possible. When your customer calls, emails or texts you, you must respond. That is unless you don’t care if they ever do business with you again. One of our subscribers to The Shepard Letter , Andy Saks, owner of Spark Presentations and professional corporate presenter , sent in a story worth sharing. (By the way, if you’ve got an amazing – or horrific – customer service story, send it over.

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Customer Experience ATS 128

Cisco Retail

APRIL 14, 2021

As Asia Pacific becomes home to innovation and growth in this digital era, a decade where industry 4.0 vision will be realized. It is time to move past the legacy and layered network architecture to evolve SP networks into a digital platform that is enabled to create value plays for each enterprise vertical that benefits from a digital connection. The world is waking up to 5G.

Fashion 144

Fashion Management Marketing ATS 144

Nvidia

APRIL 30, 2021

You may have used AI in your smartphone or smart speaker, but have you seen how it comes alive in an artist’s brush stroke, how it animates artificial limbs or assists astronauts in Earth’s orbit? The latest video in the “I Am AI” series — the annual scene setter for the keynote at NVIDIA’s GTC — invites viewers on a journey through more than a dozen ways this new and powerful form of computing is expanding horizons.

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Shipping ATS 128

Talking Retail

APRIL 8, 2021

Paper receipts should be banned to stop them from heading to landfill, waste collection company BusineseWaste.co.uk suggests. More than 11.2 billion paper till receipts are printed each year by retailers in the UK and consumers are “overwhelmingly” unaware that they are not only non-recyclable in most cases, they’re also potentially harmful.

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Consumer ATS 130

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience