Retail TouchPoints
APRIL 12, 2023
As a result of changing consumer behaviors and spending patterns, many retailers are focused on right-sizing their store footprints, especially in shopping malls. In fact, results from Retail TouchPoints’ latest Store Design & Experience Survey revealed that 58% of respondents plan to remodel and/or renovate a minimum of 11% of their store footprint through 2024.
Hyken
APRIL 11, 2023
The other day I was having breakfast with 11 of my friends. The server came over, introduced herself, and said, “I’ll be taking care of you.” She took our orders, and a few minutes later, a different server dropped off three of our meals. Then, two more servers brought a few more meals a moment later, and another server showed up just after that with the rest of our meals.
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Retail Dive
APRIL 12, 2023
Small chains are most at risk due to lack of capital to build an omnichannel offering.
Indigo 9 Digital
APRIL 17, 2023
By Tricia McKinnon In a retail environment where many retailers are struggling Sephora is leading the way. LVMH reported that in 2022 Sephora had record growth in revenues and earnings. Companies like Sephora make retail look easy even though it’s not. Sephora was founded back in 1970 which means that for over 50 years it has stayed relevant, which is not easy by any means especially with competitors like Ulta Beauty knocking on your door.
Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.
Inside Retail
APRIL 12, 2023
US-based Duck Donuts has signed a franchise agreement to open five outlets in Sydney, Australia. The company is also planning to open three stores in the Bahamas and 10 in Iraq. The brand, headquartered in Pennsylvania, began franchising in 2013 and now operates in three international locations along with 115 locally owned stores in the US. Eric Lavinder, Duck Donuts’ chief development officer, said: “We welcome our newest franchise partners to the system and look forward to supporting th
Retail Wire
APRIL 28, 2023
The inflation rate for the 12 months through March was up 4.2 percent, down from 5.1 percent for the year ending in February, according to the Personal Consumption Expenditures index.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Wiser
APRIL 3, 2023
The online shopping experience has grown exponentially in recent years and has changed to encompass much more than just a website with an online storefront. Think about it, when was the last time you were scrolling through your social media and came across an ad for a product? Nearly every time, right? It usually goes something like this: you’re scrolling through your feed looking at normal posts when you come across an advertisement for a product.
Dezeen
APRIL 29, 2023
In the arty Paris district of Saint-Germain-des-Prés, Stockholm design studio Halleroed has designed a new boutique for French bag and luggage brand L/Uniform. Taking cues from the brand's simple, rational approach to design, Halleroed design lead Ruxandra Halleröd created a series of backdrops that allow the products to "pop out in a beautiful way".
Retail Dive
APRIL 11, 2023
While the effects are finally settling out, industry experts say the last three years have seen an uptick in “ships in own container” packaging as well as changes in design.
Inside Retail
APRIL 12, 2023
In recent years, India has emerged as a major market for luxury brands. The country’s growing economy and expanding middle class have created a favourable environment for global brands to set up shop and tap into a new consumer base. According to statistics from the India Brand Equity Foundation, the retail sector in the country is expected to be worth US$2 trillion by 2032.
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Shopping Center
APRIL 11, 2023
Northridge, Calif. — NewMark Merrill Cos. has acquired Corbin & Parthenia, an 83,668-square-foot retail center located in Northridge, roughly 30 miles outside Los Angeles. The buyer plans to invest in maintenance and upgrades to the property. Jim Patton and Greg… The post NewMark Merrill Acquires 83,668-Square-Foot Retail Center in Metro Los Angeles appeared first on Shopping Center Business.
Retail TouchPoints
APRIL 12, 2023
The Home Depot has named Melanie Babcock to the new position of VP, Retail Media+ and Monetization, responsible for providing improved supplier experiences while driving new sources of ad revenue, profitability and sales. Launched in 2019, the Retail Media+ organization offers suppliers managed service and self-service media buying opportunities on both physical and digital retailer-owned properties as well as offsite media channels including social, display and video.
Wiser
APRIL 18, 2023
Developing a new product and introducing it to the market is a huge and often daunting task, but it’s necessary for businesses that want to stay competitive in a fast-paced industry. The Harvard Business School says that 30,000 new products are introduced to the market each year, and according to Mckinsey & Company , less than 50 percent of those launches achieve their target business goals.
Dezeen
APRIL 5, 2023
Japanese studio Kooo Architects has converted a 1970s textile factory in Shanghai into a store that aims to capture the ethos of messenger bag manufacturer Freitag. Located on an alley in the Xian-Suo district in central Shanghai, the store was designed to retain elements of the former state-run factory while incorporating reused material. Kooo Architects aimed to create a pared-back aesthetic utilising few finishes to reduce the fit-out's carbon impact.
Speaker: Jay Black, Senior Account Executive
Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an
Retail Dive
APRIL 5, 2023
The retail giant expects that within three years, 55% of its fulfillment center volume will move through automated facilities, and a whopping 65% of its stores will be automated to some extent.
Retail Minded
APRIL 8, 2023
Resources are important in helping you meet your customers’ needs efficiently. These are broad and include human, financial, intellectual, and physical resources. As a business owner, you aim to have the resources bring you returns matching the money you invested in acquiring them. However, you’ll only achieve this if you fully utilize your business resources.
Shopping Center
APRIL 18, 2023
Atlanta and Charlotte, N.C. — Nuveen Real Estate has acquired two retail centers totaling 139,732 square feet in separate transactions. Roswell Wieuca in Atlanta was originally constructed in 1954 and comprises 73,370 square feet. The property is grocery-anchored and was… The post Nuveen Acquires Two Retail Centers Totaling 139,732 Square Feet appeared first on Shopping Center Business.
Retail TouchPoints
APRIL 18, 2023
Vuori has gone outside its own ranks to fill four C-suite positions, including the activewear brand’s first-ever Chief Information Officer, Chief People Officer and General Counsel & Corporate Secretary. The retailer also has named a new COO. Bryan Muehlberger, previously CIO of The Beachbody Company and Red Bull , will oversee all digital and information technology as Vuori’s CIO, including digital commerce and retail store technology.
Advertiser: ZoomInfo
Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr
Wiser
APRIL 24, 2023
For many shoppers, online reviews are crucial when making purchasing decisions. Whether it’s restaurants, big chains, local businesses or anything in between, shoppers turn to ratings and the testimony of other customers to lead them in the right direction. Some customers ask their friends and family directly for recommendations, but others often turn to Yelp, a common customer review site, Google, or social media to read up on reviews.
Dezeen
APRIL 1, 2023
Local studio Best Practice Architecture has used punchy colours, glass bricks and dichroic glass inside an optometry store in Seattle 's Leschi neighbourhood. For Eye Eye 's second location, founder Will Pentecost got back in touch with Best Practice Architecture , which had completed the brand's first brick-and-mortar store back in 2015. Cutouts in the low ceiling add extra height to the Eye Eye retail space Unlike the inaugural space, the new store does not benefit from tall ceilings and a str
Retail Dive
APRIL 12, 2023
Walmart has traditionally favored operating in suburban and rural areas, and is pulling back on its smaller Neighborhood Market locations.
Retail Times
APRIL 6, 2023
Global fashion retailer, PrettyLittleThing, has appointed Journey Further to drive its organic growth through performance-driven digital PR and strategic consultancy. Journey Further, known for its Clarity at Speed approach, won the account in a competitive pitch process and will be responsible for improving organic visibility and rankings for the retailer in both the UK and US territories.
Advertiser: FourKites
Direct Store Delivery, or DSD, is a common practice among global suppliers and retailers – like PepsiCo, Frito Lay, CVS, and Dollar General – and its popularity is growing, with the global DSD market expected to reach $1.19 trillion by 2027. Download this eBook for exclusive insights into direct store deliveries, challenges, benefits, and future trends.
Retail TouchPoints
APRIL 17, 2023
David’s Bridal has laid off approximately 9,000 workers and filed for Chapter 11 bankruptcy protection as it evaluates its strategic alternatives, including a potential sale. The retailer’s stores will remain open and its ecommerce operations, including the Pearl by David’s platform and vendor marketplace, will continue operating during the proceedings.
Retail TouchPoints
APRIL 20, 2023
Digital luxury platform Saks is doubling down on the success of its exclusive Limitless membership program for top clients with expanded services and benefits, including access to members-only experiences and one-of-a-kind merchandise. The invite-only program requires at least six store visits a year and a “spend threshold in the six figures ,” according to Harper’s Bazaar.
Retail TouchPoints
APRIL 14, 2023
American Eagle Outfitters and ThredUp have launched RE/AE, a resale shop for secondhand and exclusive vintage American Eagle clothing, located at ae.thredup.com, curated by American Eagle and powered by ThredUp’s Resale-as-a-Service (RaaS). Additionally, American Eagle has partnered with Snapchat for a pop-up shoppable AR Lens showcasing select styles from an inaugural 200 -piece RE/AE collection.
Retail TouchPoints
APRIL 3, 2023
Boxed has filed for Chapter 11 bankruptcy protection and will wind down its retail operations while pursuing a sale of its software business. The ecommerce retailer will fund and protect its near-term operations and cover administrative expenses through access to its cash collateral. Spresso, Boxed’s Software-as-a-Service platform, will be transitioned into a new, separate legal entity during this period and will continue as a going concern.
Speaker: Robyn O’Brien - Founder of Sirona Ventures, Adjunct Professor at Rice University’s Business School, Supply Chain Optimization and Logistics Expert
Today’s supply chain leaders are required to stay strong in the face of disruption and not only accept it, but embrace it – after all, progress is made outside of your comfort zone. While it’s easier said than done, conquering the fear of instability in your supply chain is within your reach. Thanks to the advancement of technology and AI, we now have more tools and resources at our disposal than ever before to conquer, not crumble, in the face of uncertainty.
Retail TouchPoints
APRIL 13, 2023
How can your wine brand stand out among thousands of competitors? It’s about more than having the most eye-catching packaging or best shelf spot — although these are important factors. To get people to reach for your product repeatedly, learn how to stand out across the customer journey using a digital-first media strategy. To accomplish this effectively, wine brands need a holistic, omnichannel marketing strategy that ladders up to full-funnel goals: Establish emotional connection and awareness
Retail TouchPoints
APRIL 5, 2023
Best Buy will simplify responsible recycling of tablets, cords, keyboards and other electronics with a nationwide pilot of its new prepaid Technology Recycling Box. Consumers can order boxes in two sizes: small boxes that can carry up to six pounds for $22.99 and large boxes capable of carrying up to 15 pounds for $29.99. After consumers load the boxes with their old equipment, they can arrange for a UPS pickup or bring the box to a UPS drop-off location.
Retail TouchPoints
APRIL 27, 2023
As rival TikTok ramps up its shopping initiatives , Meta is streamlining its own commerce strategy to drive more in-platform shopping on Instagram and Facebook. A shift toward a new dynamic for Instagram and Facebook Shops will require companies to enable in-app checkout in order to offer a Shop on both sites. Previously, companies could create Shops that linked out to their own website.
Retail TouchPoints
APRIL 5, 2023
Shopping center operators are facing a new call to action: Evolve and elevate your experiences or lose your customers forever. Tanger Outlets has responded to this message with urgency as it aims to engage and acquire a younger demographic of consumers. “We’re pivoting away from being a real estate company and leaning into being an experience company,” said Stephen Yalof, CEO of Tanger Outlets in an interview with Retail TouchPoints.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
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