Inside Retail

MARCH 1, 2023

Retail theft has hit record levels in Australia, government statistics show, putting pressure on grocery giants Woolworths Group Ltd and Coles Group Ltd that are already struggling with soaring supply costs and freight blockages. Store theft rose 23.7 per cent in New South Wales, the home state of a third of Australians, from 2021 to 2022, state government figures showed on Thursday, the fastest year-on-year increase since records began in 1995.

Supermarket 356

Supermarket Payment Services Shopping ATS 356

Retail TouchPoints

MARCH 22, 2023

Kohl’s has announced the locations of the next 250 stores that will be opening 2,500-square-foot Sephora shop-in-shops in 2023. Last year Kohl’s and Sephora announced plans to expand their partnership to all of Kohl’s more than 1,100 locations. With the addition of these 250 locations, the total Sephora at Kohl’s fleet will reach more than 850 by the end of this year, in line with the planned timeline of the rollout.

Shopping 328

Shopping Location Planning ATS 328

Retail Focus

MARCH 20, 2023

Selfridges has unveiled its latest installation, “Elton John at The Selfridges Corner Shop”, which aims to transform the retail space into a glittering reimagining of the iconic performer’s world. Customers are invited to explore Elton’s archive and shop for limited-edition fashion, accessories and lifestyle collaborations in-store and online.

Shopping 321

Shopping Fashion Accessories Brand Management 321

Wiser

MARCH 20, 2023

Data is one of the hottest commodities in the business world. For retailers, this is especially true when it comes to pricing data. Having thorough, up-to-date intel can set one brand apart from the rest and allow them to make important decisions that get a leg up on the competition. Pricing data can be gathered from a multitude of different web locations—competitor websites, social media, Google ads, etc.

Location 158

Location Retail Marketing Planning Marketing 158

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Retail Dive

MARCH 6, 2023

These companies were meant to be disruptors to the industry. But as macroeconomic pressures intensify and capital gets harder to find, they may be put to their biggest test.

ATS 134

ATS 134

365 Retail

MARCH 21, 2023

The UK’s largest independent toy retailer, The Entertainer , has partnered with retail industry charity the Retail Trust to introduce a range of new measures to support its employees’ health and wellbeing. The partnership is set to give over 2,000 employees at The Entertainer, and their families, access to a range of personalised wellbeing resources from the Retail Trust.

Management 127

Management ATS 127

Retail TouchPoints

MARCH 31, 2023

When Wish debuted in 2010 it took the U.S. by storm, rising to the top of the app charts and garnering millions of fans, until consumers began to realize the cost of those ultra-low prices — long delivery times and often poor quality products. Now, 12 years later, the similarly meteoric rise of apps like Shein and Temu has proven there’s still demand for Wish’s original proposition.

Planning 338

Planning Consumer Shipping Shopping 338

Dezeen

MARCH 24, 2023

American clothing brand Kith has created a flagship store in Williamsburg , Brooklyn, that uses brick, wood and steel to reference the industrial history of the neighbourhood. Designed by Kith 's founder Ronnie Fieg and the brand's in-house team of architects, the Williamsburg location is located in the Gensler -designed 25 Kent Plaza office building, where Kith also has its corporate offices.

Apparel 126

Apparel Outdoor Location Shopping 126

Mulesoft

MARCH 30, 2023

Learn how integrating your touchpoints throughout your customers' buying journeys will help you develop a true customer company. The post How to Build a Customer Company Through Integration first appeared on MuleSoft Blog.

121

121

Retail Dive

MARCH 28, 2023

Despite high inflation and a price premium, shoppers continued to buy products marketed as sustainable, according to a report from Circana and the New York University Stern Center for Sustainable Business.

Marketing 130

Marketing 130

Advertisement

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

365 Retail

MARCH 17, 2023

Yodel, the UK independent parcel carrier, has announced plans to open a new depot in Longford, Coventry. The company’s sustained growth has led to the need for additional capacity, and the new facility, covering over 6.5 acres of land and at almost 135,000 sq. ft, could process and deliver up to 50,000 parcels per day at peak. This represents a 28% increase in output from the Leamington Spa depot, making it the largest within the Yodel property estate.

Location 117

Location Planning ATS 117

Inside Retail

MARCH 28, 2023

Luxury skincare brand La Prairie has partnered with Heinemann Tax & Duty Free to launch a luxury beauty lounge at Sydney International airport. The lounge offers a customised luxury spa service with a skincare consultation for travellers. The store has a welcome lounge and two private treatment rooms where customers can choose from a range of treatment options to suit their needs.

ATS 264

ATS 264

Retail TouchPoints

MARCH 16, 2023

[Editor’s note: This is the third article in our series on AI in retail. Be sure to check out our other stories on consumer attitudes toward AI and store design applications.] Since OpenAI debuted ChatGPT a little over three months ago , “generative AI” has become a hot topic and no industry has been left untouched — least of all retail. “The advancements in just three months feel like they should have taken 10 years,” said Darren Hill, Chief Digital Office at BrandX , which owns the Bon-Ton bra

Merchant Services 321

Merchant Services Visual Merchandising Advertising Management 321

A1 Retail

MARCH 17, 2023

New identity accompanied by launch of Artificial Intelligence Lab and appointment of new Chairman Martin Green Critizr, the specialist in customer satisfaction and experience management for commerce, has announced that it is changing its name to Goodays. The new identity reflects its mission to bring the employees of a company together around a common objective: to satisfy customers.

Customer Experience 114

Customer Experience Management Marketing ATS 114

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

Shopping

Mulesoft

MARCH 28, 2023

Automating applications can be a game changer for businesses, helping to save time and improve accuracy by eliminating repetitive manual tasks. With App Automation and MuleSoft RPA, you can interact with application elements directly through their XPaths without being affected by their appearance or position on the desktop. The post How to Achieve Application Automation With MuleSoft RPA first appeared on MuleSoft Blog.

119

119

Retail Dive

MARCH 20, 2023

As the retailer looks to simplify its business, CEO Mary Dillon also said the company is “revitalizing” its Nike partnership.

145

145

Dezeen

MARCH 30, 2023

Italian studio Andrea Tognon Architecture has collaborated with former Moschino creative director Jeremy Scott to renovate the brand's flagship store in Milan. Located on Via della Spiga, one of Milan's famed shopping streets, the store sits within the 18th-century Palazzo Perusati, which was recently transformed by real estate company Hines into a luxury retail development.

Accessories 109

Accessories Location Fashion Shopping 109

Inside Retail

MARCH 13, 2023

Research by Reluv, an online fashion retailer, in partnership with Monash University students, has revealed that about 75 per cent of Australians purchased used clothing last year. According to their Fashion Resale Report 2022, economic considerations follow sustainability as the primary two motivators of second-hand clothing purchases. The study found that 73 per cent of Australians said they purchase pre-owned apparel, 80 per cent believe they wear less than 60 per cent of their wardrobe, and

Fashion 264

Fashion Apparel Department Stores Consumer 264

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Promotions

Retail TouchPoints

MARCH 24, 2023

Walmart is reportedly eliminating hundreds of jobs at five ecommerce fulfillment centers, according to Reuters and CNBC. Affected employees have been asked to find jobs at other Walmart locations within 90 days as the company makes cuts “to better prepare for the future needs of customers,” according to a company spokesperson. “This decision was not made lightly, and we’re working closely with affected associates to help them understand what career options may be available at other Walmart locat

Fulfillment 318

Fulfillment ATS Location Planning 318

A1 Retail

MARCH 20, 2023

Victoria Place, the most significant regeneration initiative in Woking town centre for a decade, is set to be the home of hmv’s newest store. The British music and entertainment retailer is to make a welcome return to the destination in March in a 3,982 sq ft store at 46-47 Jubilee Mall in Peacocks, which was recently acquired by Arora. The announcement marks an important milestone for Victoria Place as the initiative approaches one year since its official launch, since which it has welcomed a

Returns 111

Returns Shopping Location Management 111

LS Retail

MARCH 4, 2023

©2023 Laurel J. Delaney. All rights reserved. "Everyone is a genius at least once a year. The real geniuses simply have their bright ideas closer together." – Georg C.

ATS 112

ATS 112

Retail Dive

MARCH 27, 2023

The layoffs affect workers in the company’s New Jersey operations, including at its Harmon beauty unit, according to information filed with the state.

Planning 134

Planning ATS 134

Advertiser: FourKites

Direct Store Delivery, or DSD, is a common practice among global suppliers and retailers – like PepsiCo, Frito Lay, CVS, and Dollar General – and its popularity is growing, with the global DSD market expected to reach $1.19 trillion by 2027. Download this eBook for exclusive insights into direct store deliveries, challenges, benefits, and future trends.

Marketing

Mulesoft

MARCH 31, 2023

Let's explore the APIs contributions to reducing resource waste through viable integration and outlines several concrete actions organizations can take to achieve a green, composable future. The post Using the Power of API-led Ecosystems to Unlock Sustainability first appeared on MuleSoft Blog.

105

105

Inside Retail

MARCH 22, 2023

Australian manufacturers are dangerously overstocked, carrying an average $231,700 in additional products or ingredients, according to research from inventory management software provider Unleashed. “You can’t blame Australian businesses for taking on extra stock while supply chains were lagging behind,” Unleashed head of product, Jarrod Adam, said.

Inventory Management 264

Inventory Management Accounting Management Marketing 264

Retail TouchPoints

MARCH 21, 2023

Rue21 has named Josh Burris CEO and member of its board. Burris replaces Bill Brand, who announced his intention to step down this month. Burris joins the retailer from GNC , where he has served as CEO since February 2021 , leading a successful restructuring under new ownership. Burris brings more than 25 years’ experience leading consumer-focused retail brands, including Abercrombie & Fitch, Hollister, DKNY, Karl Lagerfeld Paris, Calvin Klein Performance, Wilsons Leather and GH Bass & C

Fashion 317

Fashion Consumer 317

A1 Retail

MARCH 17, 2023

The Toolstation Finance Team will be walking 563 miles throughout the month of March to help raise funds for its designated company charity partner, Macmillan Cancer Support. The 13 colleagues participating in the fundraising activity are all currently based at the Toolstation support centre in Bridgwater. Each colleague will be tracking their mileage via a mobile application before collating their total distance on March 31 st.

Finance 106

Finance Planning Management ATS 106

Speaker: Robyn O’Brien - Founder of Sirona Ventures, Adjunct Professor at Rice University’s Business School, Supply Chain Optimization and Logistics Expert

Today’s supply chain leaders are required to stay strong in the face of disruption and not only accept it, but embrace it – after all, progress is made outside of your comfort zone. While it’s easier said than done, conquering the fear of instability in your supply chain is within your reach. Thanks to the advancement of technology and AI, we now have more tools and resources at our disposal than ever before to conquer, not crumble, in the face of uncertainty.

ATS

365 Retail

MARCH 15, 2023

Critizr, the specialist in customer satisfaction and experience management for commerce, has announced that it is changing its name to Goodays. The new identity reflects its mission to bring the employees of a company together around a common objective: to satisfy customers. It also affirms international expansion ambitions, to grow market share across the company’s five bases in Spain, France, Japan, the Netherlands and the United Kingdom.

Customer Experience 106

Customer Experience Management Marketing ATS 106

Retail Dive

MARCH 1, 2023

The e-commerce giant canceled, closed or delayed 99 facilities in its U.S. fulfillment network, according to a firm tracking the company. Amazon disputed its findings.

Fulfillment 130

Fulfillment 130

Mulesoft

MARCH 24, 2023

Learn the 5 top best practices when enforcing API security measures, and discover how to develop an API security strategy. The post 5 Must-Know API Security Best Practices first appeared on MuleSoft Blog.

Management 105

Management 105

Wiser

MARCH 13, 2023

Desktop as a Service (DaaS) and Software as a Service (SaaS) have had a revolutionary effect on the way businesses are able to run. These are both cloud services that have significantly improved the functionality and capabilities of the modern workspace. Thanks to these services, the playing field between businesses has levelled off just a little further.

Promotions 166

Promotions ATS Marketing 166

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience