Graff Retail

SEPTEMBER 30, 2014

On a recent trip to the mall, we were less than impressed with the level of service out there. But, wrapped in every story, good or bad, is a great lesson, so we just had to share. As you read through these tales of horror and woe, pray that it wasn’t you we observed playing […].

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Retalon

SEPTEMBER 29, 2014

Originally Published on PA Times. In the past 5 years there have been several trends that have changed the way retailers operate their businesses. Many of them have to do with how consumers use technology to make a purchase. Pure e-commerce retailers have gained momentum causing brick-and-mortar retailers to re-think and re-design their online channels.

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Fulfillment Markdowns Shipping Inventory Management 36

Graff Retail

SEPTEMBER 30, 2014

We’ve all been there. Don’t want to make that tough decision till we have ‘all the facts’ Once we get the latest update/results/analysis/research we’ll be in a much better position to make the right call. Isn’t that what the professionals do? Wrong! The best leaders understand and accept that they’ll never have all the […].

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Graff Retail

SEPTEMBER 30, 2014

At this stage of the game, most retailers understand the need to invest in employee training if they are going to be successful (or even just survive!). Yet many have also carried the expense of programs that simply did not produce the results they were looking for. So before we make any training solution recommendations […].

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Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Graff Retail

SEPTEMBER 30, 2014

Is finding and developing the ‘right’ store staff such a big deal? Doesn’t your format and merchandise do all the real selling, while employees are just there to receive your customer’s cash? Before you get too far down this line of thinking, consider the following list of questions, designed to challenge your assumptions: If three […].

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Retalon

SEPTEMBER 29, 2014

Originally Published on PA Times. In the past 5 years there have been several trends that have changed the way retailers operate their businesses. Many of them have to do with how consumers use technology to make a purchase. Pure e-commerce retailers have gained momentum causing brick-and-mortar retailers to re-think and re-design their online channels.

Fulfillment 32

Fulfillment Markdowns Shipping Inventory Management 32