November, 2021

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Top 10 Contactless Trends to Watch in 2022

Retail TouchPoints

As it did with many other aspects of retail, COVID-19 gave a major boost to touchless technology applications — and enthusiasm for these solutions will continue even after the pandemic has waned, according to Greg Buzek, Founder and President of IHL Group. “The desire is still there to do touchless, but for different reasons than COVID safety,” he said during a presentation at the 2021 retailX conference in Chicago.

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Grill’d marketing deemed “extremely inappropriate”

Inside Retail

A recent advertisement made by burger chain Grill’d has been slammed by the Ad Standards board for suggesting sexual violence to its audience, after it showcased a Ronald McDonald-like clown seemingly exposing himself to children in an alley. The clown is quickly shown to be showing the children a selection of plastic toys which are hanging from its trench coat, only to be apprehended by the Grill’d Burger mascot.

Marketing 331
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Harrods unveils ‘Emerging Designers: China’ pop-up

Retail Focus

Following Harrods successful return to Shanghai Fashion Week with ‘The Harrods Hive’, a concept that focused on building stronger connections across the luxury industry in China, Harrods is proud to announce the unveiling of an inaugural pop-up focused on young Chinese design. As part of its ongoing commitment to supporting the development of emerging Chinese luxury talent, Harrods will host its inaugural collection by Chenpeng , the winner of this year’s YU PRIZE on the 1 st floor of its Knight

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An Open Security Ecosystem with Shared Signals is the Future of Zero Trust

Cisco Retail

Zero Trust : as the name implies, is the strategy by which organizations trust nothing implicitly and verify everything continuously. This industry north star is driving different architectures, frameworks, and solutions to reduce an organization’s risk and improve their security posture. Beyond the need to enforce strong authentication and authorization to establish trust of an endpoint, how can we verify continuously?

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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NVIDIA to Build Earth-2 Supercomputer to See Our Future

Nvidia

The earth is warming. The past seven years are on track to be the seven warmest on record. The emissions of greenhouse gases from human activities are responsible for approximately 1.1°C of average warming since the period 1850-1900. What we’re experiencing is very different from the global average. We experience extreme weather — historic droughts, unprecedented heatwaves, intense hurricanes, violent storms and catastrophic floods.

Planning 145
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Sugary snacks for babies should not be labelled ‘healthy’, says pressure group

Talking Retail

Some snacks for babies and toddlers that are marketed as ‘healthy’ contain too much sugar, according to a health watchdog’s survey. Action on Sugar – which is based in Queen Mary College at the University of London – says that some snacks contain two teaspoons of sugar per serving. In some cases the snacks are. This story continues at Sugary snacks for babies should not be labelled ‘healthy’, says pressure group.

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AFC leading scheme to create ‘clothing circularity’ in Australia

Inside Retail

The Australian Fashion Council will lead the nation’s first National Product Stewardship Scheme for clothing textiles, aimed at improving the design, recovery, reuse and recycling of textiles. Launching in November 2021 and ending in March 2023, the scheme will provide a roadmap to hit ‘clothing circularity’ in Australia by 2030, in line with the National Waste Policy Action Plan targets, and is powered by a $1 million grant from the Federal Government.

Fashion 299
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Harrods opens first beauty emporium in Scotland

Retail Focus

Harrods has launched its first stand-alone H beauty destination in Scotland, in the heart of Edinburgh. Following two successful H Beauty store openings across England, the latest H beauty, will be located at St James Quarter, in the heart of Edinburgh’s shopping district. The store is an experiential playground where both beauty novices and experts can discover the industry’s most innovative brands in addition to finding their long-standing favourites. © Sandy Young Photography Sandy Young/scot

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Education and Healthcare at the Heart of our Communities and our Hybrid World

Cisco Retail

It was evident throughout the discussions at Smart City Expo World Congress that technology is a critical component when it comes to understanding the future of our communities. We heard firsthand how cities are grappling with the digital divide and determined to make more livable and sustainable communities, with ubiquitous access to education, healthcare, and government services.

ATS 145
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Let Shoppers Checkout with Amazon Pay

Small Biz Trends

Amazon Pay is a fast and easy way to purchase products and services. There is no transaction, membership or currency conversion fee. Small businesses need to pay attention. Customers can buy things from your e-commerce online storefronts and/or website using the data stored in their Amazon account. They can shop with Amazon Pay at your store. Even Independent shop owners can link with Amazon to let buyers used credit card information stored.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Boursin unveils plant-based cheese alternative

Talking Retail

Boursin has launched a plant-based alternative for its Garlic & Herbs cheese. Boursin Plant-Based Garlic & Herbs will be available from February 2022 in a 130g resealable format, retailing at £3. The launch will be supported by in-store and online activity. The brand said 86% of plant-based meals are being eaten by non-vegans and dairy-free.

ATS 143
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$400 Million Funding Round Pushes Wholesale Marketplace Faire’s Value to $12.4B

Retail TouchPoints

Online B2B wholesale marketplace Faire has closed a $400 million Series G funding round, its third in the last year. With this latest round, which pushes the company’s total funding to date above $1 billion , Faire is now valued at $12.4 billion. This round comes just five months after the close of Faire’s Series F and the company’s expansion into 15 markets across the UK and Europe — a region that has grown by more than 10X for the company since its initial launch there in March 2021.

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LVMH ups support for Sephora Australia as losses mount

Inside Retail

Beauty firm Sephora struggled through another difficult year and may have difficulties trading as a going concern, according to a report in AFR. The report, which cites Sephora Australia’s accounts filed with ASIC this week, states the makeup retailer’s losses hit $7.87 million in the year to December 2020 – signaling a need for further funding from global parent, LVMH.

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Harvey Nichols unveils 2021 Festive Windows

Retail Focus

Harvey Nichols has today unveiled the most anticipated window scheme of the year – Christmas. After declaring a collective ‘bah, humbug’ to Christmas last year, the 2021 campaign offers a different sentiment that’s designed to spread joy and happiness with bright colours and beaming lights. Transforming the facade for the festive season, this year the iconic Harvey Nichols windows feature modern stained glass panels, flooded with light to reflect a glorious pattern of Christmas-coloured hues ins

ATS 310
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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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Secure Code Warriors – Final Battle Winners

Cisco Retail

We have arrived at the third and final blog post around Secure Code Warrior. In the first two blogs… So, You Can Code… But Can You Write Secure Code? Finding Cisco DevNet Elite Secure Code Warriors. … we introduced you to the Secure Code Warrior tournament held during Cisco DevNet Create 2021. In this final blog post, I wanted to report back about the final battle between the crème-de-la-crème – the DevNet Secure Code Warrior Top 25.

ATS 145
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GTC Wrapup: NVIDIA CEO Outlines Vision for Accelerated Computing, AI, Omniverse, Avatars and Robots in Keynote

Nvidia

Bringing simulation of real and virtual worlds to everything from self-driving vehicles to avatars to robotics to modeling the planet’s climate, NVIDIA founder and CEO Jensen Huang Tuesday introduced technologies to transform multitrillion-dollar industries. Huang delivered a keynote at the company’s virtual GTC gathering where he unveiled NVIDIA Omniverse Avatar and NVIDIA Omniverse Replicator , among a host of announcements, demos and far-reaching initiatives.

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Spar Scotland pledges £26,000 to green charities during COP26

Talking Retail

Spar Scotland has this week launched a project to donate £26,000 to environmental schemes chosen by their customers during the COP26 Glasgow climate change conference. The effort will run until 12 November and involve the Scottish retail group contributing £1000 each to 26 different green groups. Colin McLean, Spar Scotland’s chief executive, said: “We are.

ATS 143
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Casper Appoints New CEO in Leadup to Acquisition by Durational Capital Management

Retail TouchPoints

Casper Sleep has entered into a definitive agreement to be acquired by Durational Capital Management LP , which will take the mattress retailer private. Additionally, Co-Founder and CEO Philip Krim has left the company, with President and Chief Commercial Officer Emilie Arel stepping into the position. Durational Capital will pay $6.90 for each outstanding Casper share, a 94% premium over the closing price on Nov. 12, 2021.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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When Your Customer Experience Hits a “Bump in the Road”

Hyken

One of our faithful subscribers sent in a question. While he’s in the hospitality industry, this could apply to any type of business. There have most likely been times that many of us have fallen short in taking care of our customers. It could be an isolated incident, which is easy to fix. But what happens when it becomes a trend? With that in mind, here’s his question, followed by my answer and comments.

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Blockbuster is trapped in brand limbo. Will it ever get out?

Retail Dive

Whether as a joke, a nostalgic trip back to the '90s or as shorthand for the love of movies, the dead chain's name still resonates with many. Except perhaps the brand's owner.

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NDR unveiled as essential when complying with the Executive Order

Cisco Retail

On May 12, 2021, the president of the United States released an executive order on cyber security. The order contained prescriptive actions for compliance as the executive branch responded to the “persistent and increasingly sophisticated malicious cyber campaigns” and their resulting impact on business and public life. But much of the document is more declarative and focused on desired outcomes tied to the overall directive to modernize and improve the nation’s cybersecurity

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Federated Learning With FLARE: NVIDIA Brings Collaborative AI to Healthcare and Beyond

Nvidia

NVIDIA is making it easier than ever for researchers to harness federated learning by open-sourcing NVIDIA FLARE , a software development kit that helps distributed parties collaborate to develop more generalizable AI models. Federated learning is a privacy-preserving technique that’s particularly beneficial in cases where data is sparse, confidential or lacks diversity.

Planning 140
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Exploring the Advantages and Hurdles of Direct Store Deliveries

Direct Store Delivery, or DSD, is a common practice among global suppliers and retailers – like PepsiCo, Frito Lay, CVS, and Dollar General – and its popularity is growing, with the global DSD market expected to reach $1.19 trillion by 2027. Download this eBook for exclusive insights into direct store deliveries, challenges, benefits, and future trends.

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Co-op links up with Unilever to trial refillable packaging

Talking Retail

The Co-op has linked up with manufacturing giant Unilever to launch two trials of refillable packaging, to find out how consumers will respond. The trial will test two refill models: ‘Refill on the go’ and ‘Return on the go’ and include some of Unilever’s best-known brands. Persil, Simple, Radox and Alberto Balsam will be available. This story continues at Co-op links up with Unilever to trial refillable packaging.

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What do Today’s Consumers Really Want? #RIC21 Day One Answers the Question

Retail TouchPoints

It’s the question every retailer wants the answer to: what do consumers (and more specifically, those likely to buy their products) really want? Opening day of the 2021 virtual Retail Innovation Conference , which continues today, Nov. 17 with more great sessions, provided valuable insights into the mindset of today’s shoppers. The day kicked off with a keynote presentation by Jeff Orschell, EY Americas Practice Leader: “Bottom line for retailers is that change is still happening, consumer behav

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UK leads Europe for shopper footfall in October

365 Retail

The UK led the way for shopper footfall among the major European economies in October in an encouraging sign for retailers ahead of Christmas, figures show. Total UK footfall was down by 13.7% in October compared with two years ago – adjusted to avoid the impact of the pandemic – with a 3.2 percentage point improvement from September, according to BRC-Sensormatic IQ data.

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Grocers chase the promise of e-commerce personalization

Retail Dive

Customization tools like shoppable recipes and product recommendations are helping consumers cut through the clutter of center store. But retailers are only scratching the surface of what's possible.

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Disruption Reimagined: How to Conquer, Not Crumble, During Supply Chain Instability

Speaker: Robyn O’Brien - Founder of Sirona Ventures, Adjunct Professor at Rice University’s Business School, Supply Chain Optimization and Logistics Expert

Today’s supply chain leaders are required to stay strong in the face of disruption and not only accept it, but embrace it – after all, progress is made outside of your comfort zone. While it’s easier said than done, conquering the fear of instability in your supply chain is within your reach. Thanks to the advancement of technology and AI, we now have more tools and resources at our disposal than ever before to conquer, not crumble, in the face of uncertainty.

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How a Global Pandemic Changed the Way We Work, Forever

Cisco Retail

Part of the Hybrid Work Success series: Rethinking a hierarchy of needs in the context of work — how a global pandemic changed the way we work, forever. In a moment of reflection amidst all the pandemic induced change, I find myself asking how we move away from the adrenaline induced reactive motions to more strategic and enlightened thinking. Perhaps the most radical of changes is the profound shift in work.

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AI Completes Beethoven’s Unfinished Symphony Nearly 200 Years Later

Nvidia

Growing up in the Nile delta, Ahmed Elgammal dreamed of becoming an archaeologist or art historian. He never imagined he’d wind up in a concert hall in Bonn listening to the premier of Beethoven’s Tenth, a symphony he helped finish with AI. “As a boy in Alexandria, I had a passion for art, but I was good at math. When it came time to pick a major in college, people said if I chose a career in art I’d have no money, so I went into computer science,” said Elgammal, now a professor at Rutgers and h

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Coca-Cola kicks off festive season with on-pack competition

Talking Retail

Coca-Cola Europacific Partners (CCEP) is launching an on-pack competition to kick-off its Christmas countdown. The “Win a meal, give a meal” competition is offering shoppers the chance to win e-vouchers from Love2Shop, which can be used at supermarkets and restaurant chains. For every entry, Coca-Cola will donate a meal to its long-term charity partner, FareShare, This story continues at Coca-Cola kicks off festive season with on-pack competition.

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American Eagle Hedges Against Supply Chain Challenges with $350M Acquisition

Retail TouchPoints

As issues in the supply chain continue to make headlines, American Eagle Outfitters (AEO) has bought its second logistics company in less than three months. Following the acquisition of parcel delivery company AirTerra in late August, the retailer this week acquired in-market fulfillment operator Quiet Logistics for $350 million in cash. Hailed by the retailer as the next step in “AEO’s ongoing supply chain transformation,” Quiet Logistics uses state-of-the-art technology and robotics to provide

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.