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Preparing for the Unknown: Effectively Using Data to Predict this Year’s Holiday Trends

Retail TouchPoints

Nothing about 2020 was normal — in fact, for many retailers, the phrase ‘hindsight is 2020’ is one they should reconsider using. . Despite the economic downturn, holiday sales were up 8.3%, according to the National Retail Federation (NRF). Location, Location, Location. Take luggage for example.

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6 of the Best Ways to Retain Customers in Retail

Indigo 9 Digital

Consumers buy things from people and retailers they trust. That’s why you still shop at the mom and pop grocer across the street from your home. If you return an item before you even have think about it you receive an email saying your refund has been processed. That translates into revenue and something very important, trust.