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The Future of Shopping: What to Expect in 2032

Retail TouchPoints

AI and robotics will be widespread: By 2032, you should expect pickup only grocers to be open throughout the U.S., In addition, grocers will use robotic MFCs (microfulfillment centers) to pick and pack their goods from the store locations.

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Inside Walmart’s Expanding Last Mile Strategy: Employee Empowerment, Automation and Sustainability

Retail TouchPoints

Some of the retailer’s plans include redesigning back rooms to accommodate pickup, delivery and ship- from-store orders; adjusting staging operations for orders to drop in three-hour increments to maximize space; and sending overflow delivery orders to the crowdsourced Spark Driver network.

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Preparing for the Unknown: Effectively Using Data to Predict this Year’s Holiday Trends

Retail TouchPoints

While many customers will have purchases shipped directly to their homes this year, brick-and-mortar stores have rolled out their own solutions that may impact the way we approach the 2021 holidays. Location, Location, Location. But more durable goods are also likely to see an abrupt change in sales. Take luggage for example.

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‘Fast Delivery is Table Stakes’: Foxtrot CEO on Standing Out in the Crowded Digital C-Store Space

Retail TouchPoints

The boom has led to the launch of multiple competing services, from major grocers like Kroger to established delivery companies like DoorDash to online pure plays like Gopuff. In particular, how does dropping the delivery window from hours to minutes help meet the modern customer’s needs?

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Pandemic presents new differentiation prospects for grocers

Mass Relators

When asked for top reasons to shop online, 64% of consumers cited comfort of shopping from home, and 60% noted free shipping or delivery options. To compete with the growth of internet retailers, brick-and-mortar grocers should embrace omnichannel retailing.

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Aldi vs Lidl: Who will win the battle of the discounters?

Retail Gazette

With the cost-of-living crisis at the forefront of shoppers’ minds, it’s no surprise so shoppers have jumped ship from the traditional big four supermarkets to discounters. Store expansion may have slowed for Aldi last year and it seems to have quietly dropped its long-term goal of having 1,200 stores by 2025.

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Marks & Spencer’s Turnaround Strategy, Why it’s Working

Indigo 9 Digital

Marks & Spencer has said it started out with third party brands flowing through its distribution network but it is planning to give sellers the flexibility to use a drop ship model where the brand holds onto its inventory and fulfills the order itself. “M&S’s This is especially the case with Jaeger,” said an industry veteran.