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How to transform returns from a costly headache into a profit centre

Inside Retail

For most retailers selling online, returns generate their greatest customer service challenges and inevitably drain profitability. A seamless returns experience is now a baseline expectation for customers,” explains Daly. The Shopify-backed company has more than 250 employees and oversees 2 million returns per month.

Returns 147
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How to transform returns from a costly headache into a profit centre

Inside Retail

For most retailers selling online, returns generate their greatest customer service challenges and inevitably drain profitability. A seamless returns experience is now a baseline expectation for customers,” explains Daly. The Shopify-backed company has more than 250 employees and oversees 2 million returns per month.

Returns 147
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Have Temu and Shein Thwarted Wish’s Hopes of a Comeback?

Retail TouchPoints

And Wish, which held that top spot back in 2018, has now dropped out of the top 50 completely after having fallen to #35 as of last March. There are other troublesome indicators for the company: Q2 saw declines across the board at Wish. The trade-off is long shipping times, another thing Wish is working hard to improve.

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How-to: 39 Google Merchant Center Errors You Need to Fix

Store Growers

Last Updated on July 3, 2023 Ecommerce merchants are no strangers to using Google Merchant Center. This powerful platform lets merchants manage, modify, and adjust their ecommerce shops across Google’s various services, such as Google Shopping, Ads, My Business, etc. First, log in to Google Merchant Center.

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Interview: How Wish aims to compete with rivals Shein and Temu

Retail Gazette

Wish was once the big new disruptor on the retail scene, offering pretty much everything, from the latest fashion trends and pet accessories to household gadgets you weren’t aware existed but you now can’t live without. The San Francisco-based platform shipped its vast array of discounted products straight from their factories. “[The

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How Qalara is Bringing the ‘Inherently Eco-Friendly’ Products of South Asia to the World

Retail TouchPoints

After getting her MBA at Stanford, she returned to India and spent the next decade in retail, just as ecommerce was taking off in the country. During that time, she helped to launch AJIO.com , serving as COO of what is now one of India’s largest fashion ecommerce sites. “It But that degree came in handy.

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Your Full Guide on Partnering With a Subscription Retailer, Part 2

Rangeme

Today, thousands of subscription box services exist, but perhaps some of the most well-known companies are FabFitFun , Birchbox , Hello Fresh, BarkBox, and Dollar Shave Club. Subscription box categories that usually meet these criteria include food and beverage, arts and culture, fashion and beauty, health and fitness, and pet supply.