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Scarred by the 2008 Recession and COVID, 48% of Gen Z Frequently Shops at Discount Stores

Retail TouchPoints

As the oldest members of Gen Z move into their mid-20s and the youngest enter their teen years, personal finance concerns are high on their list of worries. Free returns, at 31% , and quick/helpful customer service, at 27% , also are vital elements.

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Retail Trends to Pay Attention to in Charts

Indigo 9 Digital

eCommerce returns. The volume of returns are increasing and retailers are struggling to figure out how to manage the cost of those returns. It can cost a retailer between $10 to $20 per order to process a return and this cost does not include shipping. Source: eMarketer. Consumer financial challenges. Source: Bloomberg.

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Consumer spending grew 13.3 per cent in September, yet supply chain shortages and inflation hampered consumer confidence

A1 Retail

However, worries about inflation persist, with 90 per cent concerned that the rising cost of everyday items will negatively impact their household finances. Consequently, some shoppers are already seeking out value in the purchases they make, as discount stores saw a 29.3 Consumer card spending grew 13.3 per cent and -53.0

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Primark’s Strategy, 4 Elements to Consider

Indigo 9 Digital

When you look at the retail sector it tends to be the top of the market, luxury retailers and the lower end of the market, discount stores that perform the best. Dollar General plans to open more than 1,000 stores this year and Dollar Tree plans to open as many as 650 stores this year. Returns made in store are also free.

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Andy Bond stepping down as Poundland owner Pepco’s chief over health issues

365 Retail

He quits after 10 years with the European retailer, which owns discounting stores under the Pepco, Poundland and Dealz brands across the continent, including seven as chief executive and launching the company on the Warsaw Stock Exchange last year.