Retail TouchPoints

MARCH 15, 2021

Lord & Taylor will return from bankruptcy as a digital-first retailer in April under its new owner Saadia Group, according to multiple sources. Known as the oldest department store in the U.S., Lord & Taylor has had a rocky couple of years.

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Returns Department Stores Apparel Finance 279

Inside Retail

NOVEMBER 9, 2023

At Myer’s annual general meeting this week, outgoing CEO John King predicted that trading activity on Black Friday would likely surpass Christmas, with the department store preparing stock ahead of time to mitigate any logistical delays related to potential industrial action. per cent increase in total sales to $3.36

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Department Stores Telecommunications Planning Returns 264

Inside Retail

FEBRUARY 27, 2024

This week, Macy’s announced plans to shut down 150 “underproductive” stores, more than one-fifth of its department store assemblage, over the next three years. In addition to the closures, Macy’s has also pledged to invest in approximately 350 locations and expand smaller storefronts. Where did Macy’s go wrong?

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Department Stores Location Finance Planning 130

Retail TouchPoints

NOVEMBER 22, 2022

Beloved New York City off-price department store Century 21 has partnered with logistics provider Fillogic ahead of its spring 2023 relaunch. The NYC-headquartered Fillogic will support the retailer through ecommerce and store-based fulfillment, reverse logistics and returns, forward-staging of inventory and final-mile delivery.

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Fulfillment Payment Services Inventory Management Department Stores 268

Inside Retail

MAY 16, 2023

Target US is making shopping easier for customers with the option to make product returns right from their cars at no extra cost. The new returns service is already available at over 500 stores across the US and is expected to reach all 2000 Target locations in the next few months. she questioned.

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Retail TouchPoints

FEBRUARY 23, 2021

Macy’s Q4 and full-year 2020 results show signs of a turnaround for the department store, hard hit, like many of its counterparts, by the COVID-19 pandemic. 22 Macy’s announced plans to close 45 stores by mid-2021, according to CNBC , part of a previously announced plan to close 125 locations by 2023.

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Department Stores Returns Jewelry Apparel 211

Retail TouchPoints

JANUARY 9, 2023

Macy’s will reportedly close four locations, in Fort Collins, Colo.; The closures are part of the retailer’s Polaris growth strategy , which aims to stabilize the department store as it pursues a return to growth. The company will offer impacted employees jobs at nearby locations or severance packages.

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Department Stores Location Fashion Returns 240

Retail Wire

MAY 18, 2021

has raised its annual sales and earnings forecast based on a number of factors: stores operating on pre-pandemic terms, pent up shopping demand, increased disposable income and optimism around personal finances and the direction of the U.S. The department store operator announced that same-store sales jumped 63.9

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Retail TouchPoints

MAY 6, 2021

In London, as shoppers return to storied Oxford and Spencer streets after long COVID-19 lockdowns, they’re being greeted by the sight of boarded-up windows and a $23.4 Yet as pundits ponder the death of the department store, the industry is racing to reimagine where and how it sells goods. In the U.S.,

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Fulfillment Shrinkage Department Stores Returns 342

Retail Wire

MARCH 4, 2022

Associates working at an REI store in Manhattan’s SoHo neighborhood have voted 88 to 14 to join the Retail, Wholesale and Department Store Union. The store is the first REI location to employ workers represented by a union.

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Department Stores ATS Wholesale Returns 130

Retail TouchPoints

SEPTEMBER 8, 2023

Just in time for New York Fashion Week, the iconic, now defunct luxury department store Barneys New York has made its return to fashion, albeit not in a way that many of the brand’s devotees would have imagined. Fast fashion retailer Forever 21 has released a limited-edition collection featuring the Barneys brand.

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Fast Fashion ATS Fashion Department Stores 276

VMS

JANUARY 25, 2022

Retailers expect more than $761 billion in merchandise sold last year to be returned by consumers, according to a report released today by the National Retail Federation and Appriss Retail. The 2021 total rate of returns (16.6 percent during 2020, but online returns are in line with recent years at an average of 20.8

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Returns Loss Prevention Payment Services Visual Merchandising 52

Retail TouchPoints

MARCH 2, 2021

Macy’s updated its “Polaris” growth strategy in late February 2021 as it announced better-than-expected Q4 2020 results, marking a return to profitability for the department store chain.

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Payment Services Department Stores Planning Location 305

VMS

AUGUST 13, 2021

(Brampton, Canada), owner of Saks Fifth Avenue, is partnering with WeWork (New York) to open co-working spaces in former Saks department stores in the New York metro area, reports Inc. In return, We Work will run and staff the locations in return for a percentage of the revenue.

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Visual Merchandising Department Stores Returns Location 105

Retail TouchPoints

MAY 1, 2023

We are most excited about brands and retailers in the apparel and grocery/food space that are leaning into sustainability to reduce waste in the supply chain through returns ,” said Lindsay Lightman, Principal at RevTech Ventures in an interview with Retail TouchPoints. “We

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Beauty and Health Consumer Health & Wellness Department Stores 243

Retail TouchPoints

APRIL 6, 2022

But while reports of the “death” of the physical store have been greatly exaggerated, it’s clear that while stores are still vital elements in the shopper journey, they will need to be rethought — and in some cases redesigned — to reflect consumers’ still-evolving preferences.

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Location Consumer Department Stores Outdoor 298

Inside Retail

MARCH 8, 2023

The return of Country Road Group brands, including Country Road, Mimco, Witchery, Politix and Trenery, is set to be particularly significant for the business, given that they achieved $70 million in sales in 2019 – when they were removed from Myer stores – with a significantly smaller offer. It sets us apart from other retailers.”

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Department Stores Net Profit Inventory Management Management 147

Retail TouchPoints

MAY 29, 2020

Nordstrom, like many other department stores, had a much weaker quarter: overall sales fell 40% , with full-price locations dropping 36% and the off-price division declining 45%. The declines were attributed to store closures, though the retailer has reopened about 40%.

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Department Stores Operating Expenses Store Operations Apparel 155

Inside Retail

JUNE 21, 2021

The viability of the two iconic department store chains, Myer and David Jones, has been seriously analysed and debated since a merger proposal by Myer was revealed in 2014. The financial collapse of traditional US and UK department stores and the impact of the pandemic has increased industry scrutiny on Myer and David Jones.

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Department Stores ATS Net Profit Planning 113

Retail Gazette

NOVEMBER 14, 2023

In August, Harrods posted rising profits and sales for the year to 28 January 2023, as its Knightsbridge flagship returned to normal trading post-pandemic. In August, Harrods posted rising profits and sales for the year to 28 January 2023, as its Knightsbridge flagship returned to normal trading post-pandemic.

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Department Stores Accessories Returns Location 64

Retail TouchPoints

MAY 1, 2023

We are most excited about brands and retailers in the apparel and grocery/food space that are leaning into sustainability to reduce waste in the supply chain through returns ,” said Lindsay Lightman, Principal at RevTech Ventures in an interview with Retail TouchPoints. “We

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Beauty and Health Health & Wellness Department Stores Returns 205

Retail TouchPoints

OCTOBER 6, 2022

The Retail TouchPoints 2022 Retail Strategy & Planning (#RSP22) webinar series, now available on-demand, offered a wealth of tips and best practices across critical areas including pricing, location-based technology, inventory management and marketplaces. YOY growth this holiday season, whereas department stores will only see a 0.3%

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Merchant Services Payment Services Promotions Location 265

Retail TouchPoints

DECEMBER 1, 2020

The first 200 “Sephora at Kohl’s” in-store shops are slated to open in fall 2021, and the Kohls.com beauty assortment will exclusively showcase Sephora product offerings beginning at the same time. Following the initial 200 locations, the retailers plan to expand the concept into at least 850 stores by 2023.

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Shopping Department Stores Location Returns 191

Retail TouchPoints

MARCH 3, 2023

Macy’s Sees its Future in Luxury and Off-Mall Locations Macy’s has been diligently modernizing its operations for the past several years, and its performance in the coming months will be a sign of whether its efforts are paying off. That’s a clear advantage in the near term and remains our focus over the long term.”

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Markdowns Operating Expenses Department Stores Planning 293

Retail TouchPoints

JANUARY 20, 2022

In mid-2021 rumors also surfaced of plans for large-footprint department stores , although Amazon hasn’t formally announced anything along these lines. In mid-2021 rumors also surfaced of plans for large-footprint department stores , although Amazon hasn’t formally announced anything along these lines.

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Payment Services Apparel Inventory Management Department Stores 242

Inside Retail

MARCH 6, 2022

By bringing together Woolworths and Big W in the one location we can improve the local shopping experience for our customers while driving more activity in Sydney’s Town Hall precinct,” said Woolworths Supermarkets MD, Natalie Davis.

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Supermarket Returns Location Shopping 264

Inside Retail

SEPTEMBER 16, 2021

Myer’s online sales have more than doubled since John King took over running the department store in 2018, and the CEO believes they can double again to reach $1 billion in the not-too-distant future. But while online sales boomed in FY21, Myer’s in-store sales suffered from forced closures during lockdown. One good result.

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Planning Net Profit Department Stores Fulfillment 130

Retail Focus

APRIL 21, 2023

Luxury handbag restoration and pre-owned designer resale retailer, The Handbag Clinic, is expanding its partnership with premium department store Fenwick with the opening of its third in-store concession in Fenwick York. The launch of the store in York followed two successful launches in Fenwick Newcastle and Fenwick Colchester.

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Clienteling Fashion Department Stores Accessories 147

Retail TouchPoints

FEBRUARY 22, 2023

Mardi Najafi, Figure3: We’ve seen a shift in priorities over the course of the last five years or so, with the decrease in traffic to big anchor tenants in the mall – namely department stores – partly due to their late pivot to a seamless, omnichannel approach. I think malls offering those amenities is very important.

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Consumer Department Stores Shopping Clienteling 302

Retail Gazette

AUGUST 8, 2023

This comes as the department store retailer launched a service allowing shoppers to virtually ‘try on’ their potential rental purchases , in partnership with fit software firm Zyler. Mian commented: “There is uncertainty about whether customers desire aided assistance within a grocery store or prefer complete automation.

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Payment Services Department Stores Checkout Returns 98

Inside Retail

JUNE 6, 2023

According to data from the Australian Bureau of Statistics , there were over 600,000 short-term visitor arrivals and resident returns in March 2023 – an increase of over 400,000 for both categories from the year prior. The store incorporates Coach’s iconography, aeroplane seats and a cockpit.

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Boutique Fashion Department Stores Consumer 130

Inside Retail

SEPTEMBER 14, 2023

The chain only has four locations in Japan. The cafe chain made a return to the Philippines in July, six months after a previous franchise agreement came to an end, leading to the closure of three outlets opened since 2018. He told Inside Retail he prefers ‘iconic’ locations.

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Location Boutique Department Stores Planning 130

A1 Retail

APRIL 8, 2024

Hammerson is pleased to announce that Inditex’s international fashion brand, Zara, will significantly upsize at Bullring & Grand Central, as part of the successful repositioning of the Birmingham city centre asset and the repurposing of a former department store space.

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ATS Department Stores Fashion Location 59

Inside Retail

AUGUST 17, 2023

Meanwhile, Carrie Walsh, formerly Subway’s global chief marketing officer, will become president of the EMEA (Europe, Middle East and Africa region, overseeing more than 6,200 franchise locations. As part of the shakeup, Mike Kehoe, who was EMEA president, will return to the US as part of the newly formed chief development officer role.

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Apparel Management Department Stores Returns 130

Mass Relators

AUGUST 20, 2021

NEW YORK — In the week that big-box retailers reported that shoppers are returning to stores came news of Amazon.com Inc.’s Sources told the newspaper that the first stores, encompassing about 30,000 square feet, would open in Ohio and California. ’s latest brick-and-mortar experiment. Penney and Sears.

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Planning Department Stores Fulfillment Shipping 52

Retail TouchPoints

MARCH 11, 2021

They wanted to get out and didn’t linger in stores, or walk around aisles or window shop. I think you’re going to have a lot more of that once people return. The digital natives benefit from a curated location tailored to their audience, while the mall can advertise a slate of cutting-edge concepts.

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Shopping Outdoor Fulfillment Returns 265

Inside Retail

APRIL 8, 2024

Bailing doesn’t fix the hole Let’s look at the troubled department store sector. As it turns out, closing stores most often reduces overall e-commerce sales in the trade area where a location has been shuttered. Over time, free delivery (and often product returns) became a basic customer expectation.

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Payment Services Department Stores Returns Fulfillment 130