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Generative AI for Personalized Service and a Competitive Edge in Ecommerce

Retail TouchPoints

Details matter, from the initial landing page to order fulfillment through to delivery and aftercare. This involves inputting key words that can result in a dead link or generating unwanted products in some cases. Artificial intelligence (AI) is reshaping the way brands connect with their customers.

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Understanding Furniture Inventory Management Software in 2023

Retalon

Nearly 70% of retailers face challenges managing inventory due to relying on legacy processes. Furniture inventory management software offers a smarter solution. Powerful analytics help you optimize stock levels to drive sales, improve margins, and increase customer satisfaction. You’re not alone.

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4 Critical Steps for Optimizing Omnichannel Order Fulfillment in 2021

Retalon

Omnichannel order fulfillment that drives customer experience (and boosts profits). Although the trend towards omnichannel fulfillment is not new, the pandemic changed many retailers’ business models almost overnight, and these changes are not going away. What is omnichannel order fulfillment in retail?

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WHAT IS FUELING THE REBIRTH OF PHYSICAL STORES?

Retail Minded

The key to this lies in not being distracted by the minutiae of how an order is necessarily placed, but rather, concentrating on where it ultimately gets fulfilled. 21 st century retailers need to understand that the store will remain a significant channel for generating revenue, customer engagement and fulfilment opportunities.

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7 Indicators You’re Managing Bad Inventory (and How to Fix It)

Retalon

Managing inventory becomes exponentially more complicated as a retailer grows; and often becomes an overwhelming challenge. You’ve heard it referred to as, overstocks, write-offs, dead-stock, excess, spoiled, expired, and unsold. Indicators you’re managing bad inventory. A high cost of overstock management.

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Getir and the rapid rise – and equally rapid downfall – of speedy grocery

Retail Gazette

Turning a blind eye to the mediocre performances of longer standing competitors Deliveroo, Amazon and Just Eat, venture capitalists and start up CEOs forged their way to misguided glory, chasing mirages of untold successes down a dead end path. Dark stores are fulfilment centres only. So what have we learnt from the speedy grocery era?

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Reinventing the phone shop: Dialling up the experience

Retail Gazette

That’s not to say the mobile phone shop is dead. According to managing director of commercial Bridget Lea, the format welcomes in “a new EE” focusing on “fulfilling all our consumer tech needs”. A new breed of concept phone store are popping up in a bid to rival tech giants Apple and Samsung.