Retail TouchPoints

JUNE 23, 2022

Give Back-to-School Shoppers Alternative Payment Options. Regardless of your customers’ age demographic, it’s a smart idea to offer digital wallet payment options at checkout. This alternative form of payment was popular with all age groups in the survey, although the reasons for its popularity seem to vary by generation.

Payment Services 304

Payment Services Checkout Drop-Shipping Customer Retention 304

Retail TouchPoints

JUNE 29, 2021

In 2021, retailers will utilize the data they’ve gathered over the past year to focus on customer retention and fostering brand loyalty. Retailers will be able to differentiate between one-off customers and repeat customers so that they can target returning customers with promotions, understand their price sensitivity and more.

Payment Services 255

Payment Services Checkout Customer Retention Kiosk 255

Retail Minded

APRIL 20, 2023

By embracing new technology, digitizing processes, streamlining staff training, and enhancing the customer shopping experience, businesses can improve operational efficiency, foster customer loyalty, and drive revenue growth. Also, it maintains customer interest and showcases new or seasonal products.

Payment Services 52

Payment Services Store Layout Customer Retention Inventory Management 52

Storis

APRIL 18, 2024

Talk to a Sales Professional What is Customer Lifetime Value? Customer loyalty builds brand affinity and maximizes customer lifetime value (CLV). Customer Lifetime Value (CLV) refers to the net revenue earned throughout a relationship with a customer, encompassing all their purchases over time.

Payment Services 52

Payment Services Customer Retention Promotions Accounting 52

Storis

APRIL 12, 2024

Promoting customer loyalty programs is critical to sustained retail success. What is Customer Lifetime Value? Customer loyalty builds brand affinity and maximizes customer lifetime value (CLV). Membership programs require customers to pay to join, creating exclusivity.

Payment Services 52

Payment Services Customer Retention Promotions Accounting 52

Retail TouchPoints

MAY 28, 2021

And the main reason they don’t allocate enough finances to the customer service department is that it’s difficult to tie it to revenue generated. But customer service must be prioritized by every organization. Here are three data-backed reasons why: Good customer service leads to increased customer retention rates. ?

Payment Services 170

Payment Services Customer Retention Customer Experience Marketing 170

Independent Retailer

SEPTEMBER 21, 2022

Here are some common problems small business owners might encounter and how to overcome them: Capturing Leads Debt Collection Owner Dependence Customer Retention Maintaining Quality Client Dependence. The first step in the sales funnel is getting the customer’s attention. Customer Retention. Capturing Leads.

Payment Services 77

Payment Services Customer Retention Advertising Location 77

I Vend

MARCH 14, 2023

Checkout – the shopper can avoid queues at the fixed POS, by completing the contactless payments at the mPOS. The use of mPOS to deliver all the above functions elevates the customer experience, and brings back the human touch in shopping. mPOS offers the opportunity to save the sale and increase revenue.

Shopping 97

Shopping Point of Sale Payment Services Checkout 97

Retail Focus

MAY 18, 2021

In a time of economic downturn, most businesses will be looking for ideas on how to cut costs and maximise their profits wherever possible. In the retail sector, there have been limited opportunities for small businesses to function, and therefore make enough sales revenue to stay afloat. Customer Retention is Key.

Payment Services 147

Payment Services Customer Retention Operating Expenses Marketing 147

Retail Minded

MAY 16, 2023

Online business is any commercial activity that is conducted online. This can include anything from e-commerce sites to social media platforms. This article will discuss several reasons why an online business is better. This can be a huge advantage in generating sales and revenue.

Payment Services 52

Payment Services Customer Retention Point of Sale Consumer 52

Rangeme

SEPTEMBER 18, 2023

This can translate into enhanced brand loyalty, word-of-mouth marketing, and customer retention, which are all crucial for emerging brands looking to establish a firm footing in the market. They provide a platform for manufacturers to negotiate better terms and conditions, including pricing, delivery, and payment schedules.

Customer Retention 52

Customer Retention Payment Services Marketing Returns 52

Storis

FEBRUARY 23, 2020

Understanding the advantages of earning repeat customers is the foundation to grow your company. Before diving into improving your company’s customer retention rate, it is important to understand how it will positively affect your company. Reducing customer defection rate by 5% can increase profitability by 25-125%.

Customer Retention 52

Customer Retention Home Furnishings Payment Services Clienteling 52

Cisco Retail

FEBRUARY 18, 2022

Consumers demanded the ability to purchase online and return in-store, and retailers responded by putting processes in place that offered those options. However, the actual channels remained distinct within the retailers’ operations and created a new set of problems including revenue recognition and inventory movement between the channels.

Payment Services 132

Payment Services Fulfillment Returns Customer Retention 132

365 Retail

NOVEMBER 1, 2022

With brands increasingly investing in technology to develop their own marketplaces – what impact will this have on ecommerce retailers who stick to traditional processes? . While many brands and retailers offer products through their own websites and platforms, online marketplaces are on the rise. Give the customer flexibility.

Payment Services 52

Payment Services Shopping Customer Retention Fast Fashion 52

V Count

SEPTEMBER 15, 2022

A modern POS system lets you accept customer payments at a specific location or on the go and can help you track your sales in an efficient way. Some POS systems are designed with small to medium businesses in mind, some offer industry-specific features, and some cover all grounds and are flexible. Also offers hardware support.

Merchant Services 98

Merchant Services Payment Services Inventory Management Planning 98

V Count

SEPTEMBER 15, 2022

A modern POS system lets you accept customer payments at a specific location or on the go and can help you track your sales in an efficient way. Some POS systems are designed with small to medium businesses in mind, some offer industry-specific features, and some cover all grounds and are flexible. Also offers hardware support.

Merchant Services 92

Merchant Services Payment Services Inventory Management Planning 92

365 Retail

NOVEMBER 10, 2022

Any successful business will have a foothold in both, in some way. This is even if they’re primarily an eCommerce business or solely land-based. There are various social media platforms that are free to use and can reach a large audience quickly, if the customer-base is studied intently and the right marketing strategy is applied.

Promotions 52

Promotions Payment Services Customer Retention Returns 52

Independent Retailer

OCTOBER 20, 2022

Though collecting customer information and adding phone numbers to a database is easy, it requires finesse and market research to understand how best to utilize SMS to speak your customers’ language. 5 Ways to Use SMS for Your Small Business. Proof That Texting Customers Works. back to top. back to top.

Consumer 76

Consumer Customer Retention Marketing Promotions 76

V Count

MAY 6, 2024

Understanding Why Customers Leave Empty-Handed Understanding why customers decide not to make a purchase and leave a store empty-handed can provide businesses with an invaluable insight, almost akin to a golden key, that can help prevent significant revenue losses. How do People Counting Solutions Address This Solution ?

Payment Services 52

Payment Services Checkout Store Layout Returns 52

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

Shoppers have readily adjusted to the “new normal,” whether it’s a higher reliance on e-commerce, a surge in-home delivery, rapid adoption of curbside pickup, an increase in contactless payment, or other modifications in their behavior. Here Are The Ten Emerging Retail Trends We Predict For 2022.

Retail Trends 94

Retail Trends Consumer Payment Services Fulfillment 94

Retail Minded

JULY 29, 2023

Recent research reveals that a noteworthy 73% of customers express a preference for online shopping even after physically visiting a store, primarily driven by the convenience and user-friendly nature of online platforms. Additionally, consumers today are more conscious of their spending and gravitate towards sustainable products.

Payment Services 52

Payment Services Consumer Inventory Management Promotions 52

Retail Minded

JULY 29, 2023

Recent research reveals that a noteworthy 73% of customers express a preference for online shopping even after physically visiting a store, primarily driven by the convenience and user-friendly nature of online platforms. Additionally, consumers today are more conscious of their spending and gravitate towards sustainable products.

Payment Services 52

Payment Services Consumer Inventory Management Promotions 52

Rain Pros

AUGUST 18, 2023

The accessibility and convenience offered by online shopping platforms have led to significant shifts in consumer behavior, and traditional retailers must adapt to ensure they remain competitive and meet evolving customer expectations. You must select a platform that suits your business needs and is reliable and scalable.

Payment Services 52

Payment Services Drop-Shipping Shipping Inventory Management 52

Rain Pros

AUGUST 18, 2023

The accessibility and convenience offered by online shopping platforms have led to significant shifts in consumer behavior, and traditional retailers must adapt to ensure they remain competitive and meet evolving customer expectations. You must select a platform that suits your business needs and is reliable and scalable.

Payment Services 52

Payment Services Drop-Shipping Shipping Inventory Management 52

Retail Assist

JANUARY 17, 2023

Brand advertising spend on some of these channels may reduce in favour of retail media networks: these are expected to grow as large retailers look to leverage their digital platforms to generate advertising revenue from their valuable real-time first-party data insights. . The year has started, and the pressure is on.

Customer Retention 52

Customer Retention Payment Services Loss Prevention Checkout 52

Small Biz Trends

JUNE 29, 2023

Understanding the Role of a Customer Service Representative A customer service representative is the key liaison between a company and its customers, addressing myriad inquiries relating to products and services. The role of a customer service representative is deeply rooted in customer orientation.

Payment Services 75

Payment Services ATS Accounting Fulfillment 75

365 Retail

NOVEMBER 14, 2022

But the peak season sales market is a competitive one, so getting ahead of the game and understanding your customer’s wants and needs is critical. You must know when to restock and make sure you don’t sell items that aren’t available, after all, astute inventory management drives scalability, profit, and customer retention.

Merchant Services 57

Merchant Services Payment Services Inventory Management Fulfillment 57

RETAIL MANAGEMENT SOFTWARE

DECEMBER 12, 2022

With a mobile POS, your customers won’t have to wait in line to check out. This will allow you to serve more customers and save them time. Improved customer service will result in better customer retention. Modernize Payments. Empower Your Employees.

Payment Services 74

Payment Services Point of Sale Customer Retention Customer Experience 74

Inside Retail

FEBRUARY 28, 2022

Shippit was their first-ever platform for national freight, replacing the dated, manual process of fulfilling orders over the phone, including updating addresses manually and processing payments over the phone. Learn more about how Shippit can support your business, talk to our experts today!

Merchant Services 130

Merchant Services Payment Services Shipping Fulfillment 130

Rangeme

JULY 29, 2022

For small to mid-sized businesses (SMBs), fast shipping is an opportunity to convert shoppers at the top of the sales funnel, driving more sales from the bottom up. Better Customer Retention. While fast shipping promises can attract new customers, delivering on those promises can help retain them.

Fulfillment 52

Fulfillment Merchant Services Drop-Shipping Shipping 52

Retalon

AUGUST 22, 2023

How to Calculate GMROI = (Annual Gross Margin ÷ Average Inventory) x 100 To break this down: Gross Margin = Total Revenue – Cost of Goods Sold Average Inventory = (Beginning Inventory + Ending Inventory) / 2 Benchmarks GMROI can vary widely depending on the retail sector: Overall, a GMROI of 2.0+

Customer Retention 41

Customer Retention Returns Payment Services Promotions 41

Small Biz Trends

DECEMBER 15, 2022

The anchor application in the Zoho Corporation’s customer service platform, Zoho Desk is a customizable, web-based help desk software that lets users efficiently manage customer support activities. Much of the Zoho Desk platform is dedicated to self-service. If only a platform offered the best of both worlds.

Payment Services 136

Payment Services Fulfillment Customer Experience Management 136

Indigo 9 Digital

MAY 10, 2023

Then it began offering in app mobile payments in 2011. Customers using this feature can skip the line (most of the time) in store by placing their favourite order from the most convenient location whether that is at home or on the way to work. Starbucks is a company that has long known that the future of retail is tied to technology.

Location 52

Location Customer Retention Consumer Customer Experience 52

I Vend

APRIL 12, 2022

The European Business Review recently reported , for example, on research that put the cost of acquisition at five times higher than retention. So why is understanding and increasing customer lifetime value so important, and how can retail stores achieve it? Mobile POS – for in-aisle service and orders.

Payment Services 98

Payment Services Customer Retention Customer Experience Promotions 98

I Vend

OCTOBER 6, 2022

iVend Retail Ecosystem Get the synergy flowing in your retail business. Learn more about iVend’s integrated retail technology platform. A retail business without a point of sale system seems unthinkable. Retail technology drives growth, through enhanced customer experience and increased sales.

Inventory Management 98

Inventory Management Payment Services Point of Sale Checkout 98

365 Retail

AUGUST 17, 2022

This year, getting a personalised omnichannel experience right is the path to increased revenue in customer retention in a saturated back-to-school market. Customers interact with an average of six digital touchpoints when engaging with a retail brand, oftentimes unpredictably, says Cheetah Digital’s report.

Payment Services 57

Payment Services Customer Retention Consumer Customer Experience 57

Hyken

OCTOBER 8, 2021

Doug Liantonio is the Marketing Outreach Analyst at Gravy Solutions , a company that helps subscription-based businesses recover failed payments and retain customers. As a business owner, it’s shockingly easy to forget that. Lead with Empathy. Behind every subscription is a person.? .

Payment Services 111

Payment Services Customer Retention Marketing ATS 111