RETAIL MANAGEMENT SOFTWARE

DECEMBER 12, 2022

Mobile POS enables a convenient and seamless customer experience, giving store associates more tools to help shoppers at the moment, wherever they are. It also frees up store associates to provide more personalized customer service, which differentiates many small retail businesses from their online or big-box competitors.

Payment Services 74

Payment Services Point of Sale Customer Retention Customer Experience 74

Retail TouchPoints

SEPTEMBER 29, 2021

While subscriptions have been an option for consumers in a number of retail environments — from apparel and pet supplies to media consumption — the COVID-19 pandemic accelerated the adoption of subscriptions in a variety of industries that turned to payment technology to adapt their business. The Subscription Economy is Here to Stay.

Payment Services 267

Payment Services Customer Retention Apparel Consumer 267

Small Biz Trends

JUNE 29, 2023

As you look to expand your small business, each employee becomes a critical component in building robust customer relationships and boosting customer satisfaction levels. The customer service representative emerges as a pivotal figure, often embodying the company’s image. Processing payments and refunds.

Payment Services 75

Payment Services ATS Accounting Fulfillment 75

Retail Minded

FEBRUARY 19, 2022

Contributed by Steve Villegas VP, Head of Payment Partnerships for North America. Customer retention requires a well-balanced blend of gilt-edge experience and customization. Merchants serving a global audience need an added layer of personalization; tailoring their payment method offering to consumers in each market.

Merchant Services 52

Merchant Services Payment Services Checkout Consumer 52

Star Miconics

MARCH 29, 2024

This innovative method has facilitated the rapid processing and easy readability of product information by both computers and humans. By connecting barcode scanners to cloud-based POS and inventory management systems, retailers can achieve real-time visibility into stock levels, sales data, and customer preferences.

Payment Services 59

Payment Services Inventory Management Checkout Point of Sale 59

Retail TouchPoints

JUNE 29, 2021

Namely, the conversations focus on how traditional brick-and-mortar stores can incorporate AI into their operations as more and more fully autonomous stores pop up around the world. As a result, retailers had to move quickly to implement social distancing mandates in stores to make their customers feel as safe as possible while shopping.

Payment Services 224

Payment Services Checkout Customer Retention Kiosk 224

Retail TouchPoints

JUNE 23, 2022

Give Back-to-School Shoppers Alternative Payment Options. Regardless of your customers’ age demographic, it’s a smart idea to offer digital wallet payment options at checkout. This alternative form of payment was popular with all age groups in the survey, although the reasons for its popularity seem to vary by generation.

Payment Services 259

Payment Services Checkout Drop-Shipping Customer Retention 259

Retail TouchPoints

MARCH 13, 2024

Full-service restaurants are trailing their limited-service peers. With cross-shop and wallet share analyses based on actual purchase behavior, companies can more confidently select partners that are most likely to enhance and expand their customer base. However, not all customers behave the same.

Payment Services 232

Payment Services Consumer Customer Retention Marketing 232

Inside Retail

NOVEMBER 15, 2021

And in a market that has been significantly affected by the pandemic, building a strong and loyal customer base has never been more important, especially as times continue to remain uncertain. Another interesting case is CIMET’s work with the renowned cashback reward program, Cashrewards.

Payment Services 246

Payment Services Customer Retention Marketing Consumer 246

Storis

APRIL 18, 2024

CLV serves as a crucial metric for businesses to assess the long-term profitability of their customer base and tailor marketing strategies accordingly. Retailers’ loyalty, reward, and membership programs grow Customer Lifetime Value (CLV) by encouraging repeat purchases and increasing customer retention.

Payment Services 52

Payment Services Customer Retention Promotions Accounting 52

Inside Retail

FEBRUARY 28, 2022

To meet the growing needs of their clients during Covid, Merchgirls created a custom pick and pack process that elevated the offering from B2B to B2C on a mass scale. Expert shipping services for clients of all sizes. Merchgirls is a creative agency, focusing on creating merchandise that’s twice as nice for the broader market.

Merchant Services 130

Merchant Services Payment Services Shipping Fulfillment 130

Storis

APRIL 12, 2024

CLV serves as a crucial metric for businesses to assess the long-term profitability of their customer base and tailor marketing strategies accordingly. Retailers’ loyalty, reward, and membership programs grow Customer Lifetime Value (CLV) by encouraging repeat purchases and increasing customer retention.

Payment Services 52

Payment Services Customer Retention Promotions Accounting 52

Hyken

OCTOBER 8, 2021

Doug Liantonio is the Marketing Outreach Analyst at Gravy Solutions , a company that helps subscription-based businesses recover failed payments and retain customers. From afar, customer service seems like it should be simple. Just answer any questions your customers may have. Right? . Lead with Empathy.

Payment Services 112

Payment Services Customer Retention Marketing ATS 112

Retail Minded

APRIL 20, 2023

By embracing new technology, digitizing processes, streamlining staff training, and enhancing the customer shopping experience, businesses can improve operational efficiency, foster customer loyalty, and drive revenue growth. Also, it maintains customer interest and showcases new or seasonal products.

Payment Services 52

Payment Services Store Layout Customer Retention Inventory Management 52

Inside Retail

MARCH 14, 2023

This is the first time we are seeing at least 40 per cent of consumers using social media for discovery and to start the search process,” he noted. In the age of superapps, digital wallets and mobile payments have now become the default in the APAC region, relegating credit card payments to the third tier.

Payment Services 130

Payment Services Customer Retention Marketing Consumer 130

Cisco Retail

FEBRUARY 18, 2022

As retailers worked to manage all their discrete channels, the term “omni-channel” evolved to become synonymous with retailers who operated both online, E-commerce and other channels. Consumers demanded the ability to purchase online and return in-store, and retailers responded by putting processes in place that offered those options.

Payment Services 137

Payment Services Fulfillment Returns Customer Retention 137

Independent Retailer

SEPTEMBER 21, 2022

Small business owners all have seen issues arise while running their retail operation. They must navigate and overcome obstacles at every level, from retaining customers to collecting debts. The first step in the sales funnel is getting the customer’s attention. Customer Retention. by Devin Partida.

Payment Services 77

Payment Services Customer Retention Advertising Location 77

Inside Retail

JUNE 28, 2021

To do so, marketers are leveraging more data, technologies, and channels to create this type of relevant and customised customer journey. As digital-first shopping is here to stay, retailers must invest in connected experiences — and success hinges on frictionless operations. A unified front has to span the entire customer journey.

Customer Experience 221

Customer Experience Customer Retention Payment Services Advertising 221

365 Retail

JANUARY 29, 2024

Streamlining the Checkout Process Sportsbooks prioritize simplicity and speed in their transaction processes. Retailers can enhance the checkout experience by implementing efficient and user-friendly payment systems, reducing friction, and ensuring a hassle-free purchasing journey.

Payment Services 52

Payment Services Checkout Customer Retention Target Market 52

Retail TouchPoints

SEPTEMBER 21, 2021

You have to have [social media] surveillance of course, but a better strategy is to use actual cloud-based software-as-a-service that handles the spikes for you,” Goetsch noted. All of these things are impacting your people in-store and your customers.”. Closing the ‘Phygital’ Service Gap: How to Create Connected Customer Experiences.

Payment Services 213

Payment Services Customer Experience Consumer Advertising 213

I Vend

APRIL 12, 2022

But increasingly, retail stores are realising that profitability is about more than the size of individual transactions: it’s about each customer’s total spend over the entire life of their relationship with the brand, which is facilitated by retail loyalty programs. Mobile POS – for in-aisle service and orders.

Payment Services 98

Payment Services Customer Retention Customer Experience Promotions 98

V Count

SEPTEMBER 15, 2022

A modern POS system lets you accept customer payments at a specific location or on the go and can help you track your sales in an efficient way. Customer retention is a critical element in creating a successful business, and as a retail store runner, you need to ensure that customers can make transactions as easy as possible.

Merchant Services 98

Merchant Services Payment Services Inventory Management Planning 98

Rain Pros

AUGUST 18, 2023

It offers unparalleled convenience and customer happiness and fosters a sense of trust and reliability that keeps customers coming back for more, which is essential for business longevity through customer retention. You must select a platform that suits your business needs and is reliable and scalable.

Payment Services 52

Payment Services Drop-Shipping Shipping Inventory Management 52

Rain Pros

AUGUST 18, 2023

It offers unparalleled convenience and customer happiness and fosters a sense of trust and reliability that keeps customers coming back for more, which is essential for business longevity through customer retention. You must select a platform that suits your business needs and is reliable and scalable.

Payment Services 52

Payment Services Drop-Shipping Shipping Inventory Management 52

V Count

MAY 6, 2024

It directly impacts the short-term profitability of the business, creating financial issues that can weigh heavily on the operations. Poor Customer Service : One significant factor that can lead to a decrease in customer retention is poor customer service.

Payment Services 52

Payment Services Checkout Store Layout Returns 52

V Count

SEPTEMBER 15, 2022

A modern POS system lets you accept customer payments at a specific location or on the go and can help you track your sales in an efficient way. Customer retention is a critical element in creating a successful business, and as a retail store runner, you need to ensure that customers can make transactions as easy as possible.

Merchant Services 92

Merchant Services Payment Services Inventory Management Planning 92

Retail Minded

JULY 29, 2023

Finally, there has been a significant shift towards experiential retail, with customers expecting more than just products from retailers. This includes highly personalized services, interactive elements, and rewards programs. They actively pursue experiences and services that foster their overall sense of wellness.

Payment Services 52

Payment Services Consumer Inventory Management Promotions 52

Retail Minded

JULY 29, 2023

Finally, there has been a significant shift towards experiential retail, with customers expecting more than just products from retailers. This includes highly personalized services, interactive elements, and rewards programs. They actively pursue experiences and services that foster their overall sense of wellness.

Payment Services 52

Payment Services Consumer Inventory Management Promotions 52

Retail Minded

MAY 16, 2023

Online businesses that sell products and services also have the benefit of being able to scale up quickly. However, the good news is that online business owners have a huge advantage over their offline counterparts because they can operate their businesses from anywhere with an internet connection.

Payment Services 52

Payment Services Customer Retention Point of Sale Consumer 52

Indigo 9 Digital

MAY 10, 2023

Then it began offering in app payments in 2011. Customers using this feature can skip the line (most of the time) in store by placing their favourite order from the most convenient location whether that is at home or on the way to work. Starbucks is in the process of building out its network of pickup only locations.

Payment Services 52

Payment Services Customer Retention Location Retail Trends 52

Small Biz Trends

SEPTEMBER 26, 2021

Cashiers play an important role in your business operation as they handle most of the monetary transactions. Not only do they handle your business’ cash they also can impact customer retention and prevent fraud. Very often during transactions, cashiers might overlook attempts by customers to slip in some counterfeit money.

Payment Services 142

Payment Services Accounting Customer Retention Returns 142

I Vend

OCTOBER 6, 2022

Mobile POS Mobile POS enables staff to interact with customers in the aisle, rather than simply at the checkout. Armed with operational information via a mobile device, they can engage with the consumer during the shopping process, not just at the end. Take payment, speeding up checkout by avoiding the queue.

Inventory Management 98

Inventory Management Payment Services Point of Sale Checkout 98

365 Retail

NOVEMBER 1, 2022

With brands increasingly investing in technology to develop their own marketplaces – what impact will this have on ecommerce retailers who stick to traditional processes? . Marketplaces are a dedicated space on the website which enables retailers to integrate third parties to offer products and services.

Payment Services 52

Payment Services Shopping Customer Retention Fast Fashion 52

I Vend

MARCH 14, 2023

Mobile POS allows store associates to get alongside customers as they are making their buying decisions. It offers a wide range of customer-focussed services: for example: Locate items – the associate can use the mPOS to see which items the shopper has browsed, or reserved, online, and help them locate the item in the store.

Shopping 97

Shopping Point of Sale Payment Services Checkout 97

Storis

FEBRUARY 23, 2020

Understanding the advantages of earning repeat customers is the foundation to grow your company. Before diving into improving your company’s customer retention rate, it is important to understand how it will positively affect your company. Luckily, there are multiple ways to begin this process.

Customer Retention 52

Customer Retention Home Furnishings Payment Services Clienteling 52

Retail Focus

MAY 18, 2021

According to a recent study, the costliest in-store operating expenses are labour, rent, marketing and energy so these are great places to start when looking to cut costs. Cut costs with caution by trying not to sacrifice on the quality of your product or service. Customer Retention is Key.

Payment Services 147

Payment Services Customer Retention Operating Expenses Marketing 147

365 Retail

NOVEMBER 14, 2022

You must know when to restock and make sure you don’t sell items that aren’t available, after all, astute inventory management drives scalability, profit, and customer retention. A strategy to help do this is product bundling: offering items that are commonly bought together to your customers.

Merchant Services 59

Merchant Services Payment Services Inventory Management Fulfillment 59