Remove Customer Experience Remove Shopping Remove Store Operations Remove Supply Chain Management
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Six Principles for Redefining Retail with Responsible AI

Retail TouchPoints

Gen AI, with its vast potential for enhancing efficiency and personalizing customer experiences, also comes with ethical considerations. The role of such a committee — consisting of individuals from different departments and backgrounds — extends from supply chain management to customer interaction.

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Giant Eagle to Enhance Category Management at Nearly 500 Stores

Retail TouchPoints

Designed to drive greater efficiency and ensure products align optimally with the needs of each store’s customers, the new system will enable more effective collaboration among store managers, supply chain managers and merchandising leaders.

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Ten competitive strategies of successful retailers

I Vend

So the first common feature we see in successful retailers is their customer-centricity. They put customer requirements at the heart of store operations – whether that’s merchandise, functionality online store functionality, omnichannel retail transactions, returns policy, payment options, in-store service, or tailored loyalty programs.

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Old is the New New: How to Take Control of Retail Fundamentals Ahead of Peak Season

Retail TouchPoints

This requires both going back to retail fundamentals and updating your tech stack so you can execute these best practices in preparation for the most lucrative shopping season of the year. First, it can cost a lot to store this extra supply, particularly as warehouse space tightens. . Excess Inventory Eats into Profits.

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“20,000 stores in China by 2026 is the target” – Joey Wat, Yum China’s CEO

Inside Retail

To recap, Yum China is the country’s largest restaurant company that operates over 13,000 restaurants in over 1900 cities and towns across mainland China. The company operates KFC, Pizza Hut, Taco Bell and partners with Lavazza to develop coffee shop concepts too.

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“20,000 stores in China by 2026 is the target” : Joey Wat, Yum China’s CEO

Inside Retail

To recap, Yum China is the country’s largest restaurant company that operates over 13,000 restaurants in over 1,900 cities and towns across mainland China. The company operates KFC, Pizza Hut, Taco Bell and partners with Lavazza to develop coffee shop concepts too.

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How to Win in the Real-Time Holiday Retail Era

Retail TouchPoints

Holiday shopping season is upon us. Consumer expectations of retailers have been transformed by their experiences buying from Amazon and other innovative retailers that are able to provide fast, efficient omnichannel experiences. Optimized supply chain management to avoid stockouts and overstocking.