Customer Experience Shopping Store Layout Visual Merchandising 
Retail TouchPoints
APRIL 24, 2024
It’s been designed with a streamlined approach to store layout to offer an intuitive shopping journey that encourages discovery and easy navigation. The new location features a bold storefront, expanded footwear and accessory selections and an emphasis on sustainability and dynamic digital fixtures.
Retail TouchPoints
FEBRUARY 21, 2024
Hospitals and medical campuses typically look at retail as an essentially insignificant element in their patient, visitor and employee experiences. That translates into gift shops and cafeteria spaces that are often sterile environments featuring the same mediocre-quality products and pre-packaged foods.
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Retail TouchPoints
MAY 29, 2024
As retailers diversify their real estate portfolios to adapt to changing consumer demands, managing in-store brand experiences across various formats becomes increasingly challenging. Streamlined shopping experience. The small-format store, due to space constraints alone, avoids this issue.
Retail TouchPoints
FEBRUARY 9, 2022
Communication between your customers, employees and external stakeholders holds the power to unlock discrepancies between departments and show where your business model may have room for improvement to create a more seamless customer experience. How to Track a Customer’s Bad Shopping Experience.
Retail TouchPoints
OCTOBER 31, 2023
Now that American retailers are shuttering stores and losing billions of dollars because of shrink, it is time for a sharper focus on the “journey” of another group entirely — retail criminals. Sadly, in addition to imagining how people will shop the store, designers need to think harder about how they might steal from it, too.
Wiser
APRIL 26, 2022
Finding the right mix of time, budget, pricing, displays, and customer experience can be a big challenge when forming a successful merchandising strategy. What is Merchandising? Done well, it can improve customer experiences, boost sales, and increase overall product visibility. 3: Customer Loyalty.
Retail TouchPoints
MAY 1, 2024
The Psychology of Immersive Shopping Experiential retail strategies are rooted in psychological principles about how consumers engage with spaces. Understanding these behavioral motivations and responses is key to creating impactful in-store moments.
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