Remove Customer Experience Remove Shopping Remove Specialty Retailers Remove Store Operations
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The Container Store Opens 100th Location, Doubles Down on Smaller Format

Retail TouchPoints

The Container Store has opened its 100 th brick-and-mortar location in Princeton, NJ — a small-format concept designed to boost employee productivity and optimize the customer journey. This is the sixth small-format location the Container Store has opened to date.

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Unlocking Retail Growth: The Power of Network Analytics for Strategic Insights

Retail TouchPoints

Understanding Network Analytics in Retail In retail, network analytics refers to collecting and analyzing data transmitted across a retailer’s network infrastructure. The optimization can improve customer service, reduce wait times and enhance the shopping experience.

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Luxury Lessons: What High-End Brands Can Teach Store Designers

Retail TouchPoints

While ecommerce gave consumers speed and convenience, consumers realized that it simply could not replicate the ceremony that can be created in stores — and this is one area where luxury brands really shine, according to Plenert. Now that consumers have come back into the stores, everybody really wants an experience,” Plenert said.

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Continuing Omnichannel Success Post-Holiday Season

Retail TouchPoints

There are two key factors of the shopping experience that will help promote retailer success after the holidays. One key is to create one integrated view of all inventory, customers and transactions, and the other is to create a frictionless returns process. Post-Holiday Omnichannel Success. Next Steps.

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Store Reopenings: Why Retailers Must Go Above And Beyond To Bring Shoppers Back

Retail TouchPoints

A survey by MySizeID found that: 49% of shoppers are uncomfortable shopping in-store for apparel ; 33% of shoppers are uncomfortable shopping in-store for cosmetics ; and 18% of shoppers are uncomfortable shopping in-store for shoes. Not all apparel retailers will be affected equally, however.

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Retail Statistics You Should Know

Small Biz Trends

What do the latest retail statistics tell us about retailing in 2021? We have assembled all the numbers you need, including store operations, shopper behaviors, how retailers market their businesses, and much more. Retail Statistics: The Big Picture. The retail market size is continuously growing.

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Hudson Uses COVID Shutdown to Shave 5 Months off Transaction Platform Deployment

Retail TouchPoints

At the beginning of 2020, Hudson kicked off its deployment of the Flooid platform to provide a new backbone for all transactions across its 1,010 travel convenience stores and specialty retail, which includes proprietary book and tech stores, duty-free shops and food and beverage concessions.