(Some of) the Technology that is Empowering the Customer Channel in Physical Retail
Retail Next
APRIL 1, 2021
Customers (or should I say “shoppers”) don’t look at different channels. Half shipped, half in store? Ship to store? This could include any one or combination of stores, catalogs, social media, the phone, online. TECH CONNECTS: HELPING BRIDGE THE JOURNEY (five places that improve the end-to-end experience).
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