Remove Customer Experience Remove Point of Sale Remove Specialty Retailers Remove Store Operations
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Cole Haan Deploys Platform Supporting Unified Commerce

Retail TouchPoints

“In recent years, what constitutes a great retail experience has changed dramatically,” said Ron Edwards, COO of Cole Haan in a statement. Cole Haan operates 90+ retail stores in the U.S. and Canada and more than 300 international store locations and also sells via department store and specialty retail partners.

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Hudson Uses COVID Shutdown to Shave 5 Months off Transaction Platform Deployment

Retail TouchPoints

At the beginning of 2020, Hudson kicked off its deployment of the Flooid platform to provide a new backbone for all transactions across its 1,010 travel convenience stores and specialty retail, which includes proprietary book and tech stores, duty-free shops and food and beverage concessions.

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Continuing Omnichannel Success Post-Holiday Season

Retail TouchPoints

Having systems that can provide visibility into all stages in an integrated way is critical to ensuring a positive customer experience and subsequent customer loyalty. Returns are inevitable after the holidays, but they do not have to tank any success that your retail business saw during peak season.