Customer Experience Merchant Services Shipping Social Commerce 
Retail TouchPoints
AUGUST 15, 2023
What it didn’t have at that point was a streamlined, intuitive online checkout process — and that quickly became a major hindrance to the company’s DTC expansion plans. “We It was an involved, intense process. Once there’s a certain percentage of fraudulent orders, financial companies [can stop servicing you].”
Retail TouchPoints
MAY 28, 2024
Google is committed to being the essential place for shoppers and for merchants to find those instant connections and to really help merchants drive a more successful and profitable business,” said Kristen O’Hara, VP of Agency, Platforms and Client Solutions at Google during a GML press briefing.
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Retail TouchPoints
OCTOBER 19, 2022
Klar n a is continuing to expand beyond payments as it looks to become “a starting point for every purchase” for its 150 million global consumers. This is far from Klarna’s first foray beyond the world of payments. Among the new tools available to Klarna users and merchants are: Search and Compare. Shoppable Video.
Retail TouchPoints
OCTOBER 6, 2022
The Mastercard SpendingPulse measures in-store and online retail sales across all forms of payment, providing a wealth of insights to help merchants refine and optimize their holiday strategies. Customer service, digital experience, personalization and other factors drive that emotional loyalty.”.
Retail TouchPoints
NOVEMBER 12, 2021
It took Shopify merchants nearly 15 years to reach a cumulative GMV of $200 billion. I think a world without independent brands and independent merchants and local stores is a very boring world and a very boring landscape for commerce. It took just 16 months for them to double that figure. What stood out to you in the findings?
Retail TouchPoints
DECEMBER 13, 2021
Google’s Cloud division currently captures the third-largest market share among providers, after Amazon Web Services and Microsoft Azure. For example, Albertsons is leveraging Google Maps capabilities to enable omni-shopping services that put Albertsons closer to the customer and offer a service that connects you back to their store.
Retail Geek
APRIL 7, 2023
We also briefly discuss e-commerce in Brazil, around Jason’s recent trip to São Paulo. So that was interesting and then the to me the most geeky coolest thing of all although controversial is during the pandemic, the Brazilian government launched a government-sponsored instant payment system so I got.
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