Is Your Fulfillment Strategy Healthy Enough to Keep Pace with Customer Expectations?
Retail TouchPoints
OCTOBER 3, 2023
It was no longer enough to route orders to a handful of DCs and drop ship vendors. Doing extensive online research, and then opting for the speed of curbside pickup over ship to address? The picture gets even blurrier when you try to define what exactly constitutes a digital transaction.
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