Retail TouchPoints

MARCH 15, 2024

Dick’s Sporting Goods posted strong results in fiscal 2023, which ended Feb. Dick’s also will open eight new House of Sport locations in 2024, consisting of seven relocations/conversions and one new store at Boston’s Prudential Center. 3, 2024, with $13 billion in net sales, 5% higher than the previous year, and a 2.4%

Sporting Goods 275

Sporting Goods Returns Location Planning 275

Retail TouchPoints

DECEMBER 13, 2023

Trend 3: Store Design Teams Become ‘Experience Teams’ When a brand decides to open a new store, the design team cannot work within its own silo. This is a new reality for typical projects, according to Cornelius, and it is why her firm has changed its vernacular from “store design” to “experience design.” customer experience).

Loss Prevention 272

Loss Prevention Visual Merchandising Sporting Goods Store Operations 272

VMS

DECEMBER 1, 2022

IRDC was also co-located with the Shop! Fake it Till You Make It,” led by Chuck Palmer, Retail Strategist, and Stephanie Bair-Garant, Director of Visual Merchandising, ZenGenius Inc., Following the workshops, two sessions focused on the importance of customer experience, sustainability and practicing what you preach.

Visual Merchandising 81

Visual Merchandising Sporting Goods Advertising Fashion 81

VMS

NOVEMBER 28, 2021

The conference officially kicked off with keynote speaker Brian Solis, Digital Anthropologist, Futurist and Global Innovation Evangelist, Salesforce, who discussed the emerging customer experience economy. We’ll be announcing IRDC’s 2022 location in the near future, so stay tuned to vmsd.com and irdconline.com for updates.

Merchant Services 52

Merchant Services Sporting Goods Visual Merchandising Customer Experience 52

VMS

JULY 27, 2021

J UST AS AMERICANS, bored and anxious during pandemic lockdown, collectively revisited their love affair with outdoor activities and sports, Dick’s Sporting Goods (Coraopolis, Pa.) introduced its new House of Sport concept, focused on multi-sport experiences, better shopper engagement and elevated customer service.

Sporting Goods 98

Sporting Goods Outdoor Visual Merchandising Location 98

Retail TouchPoints

OCTOBER 31, 2023

Be tough — but preserve the customer experience. Along the same lines, Dick’s Sporting Goods pointed to retail theft as the cause of its approximately 23% decline in profitability during the second quarter. This could help them harmonize twin goals — deterring crooks and preserving the customer experience.

Loss Prevention 255

Loss Prevention Sporting Goods Customer Experience Store Layout 255