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Jewelry Retailers: Prepare Your Curbs, not Your Cases, for 2021

Retail TouchPoints

While certain ecommerce verticals saw mind-boggling sales increases in 2020, luxury goods, including jewelry, enjoyed more modest revenue boosts, according to Signifyd Ecommerce Pulse data. Upscale jewelry designer Gorjana, for example, saw 300% growth in 2020, with a 400% monthly increase in sales between April and May 2020 alone.

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How Worthy Conquered Mistrust Issues In Jewelry Resale

Retail TouchPoints

In the wake of COVID-19, resale of high-value jewelry increased 22X more than low-value jewelry in May and June 2020 as compared to March and April, according to the 2020 Resale Report from The RealReal. The platform also wanted to create a positive customer experience for sellers.

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Bal Harbour Pop-up Embarks on Luxurious Retail Tour

Retail TouchPoints

The Bal Harbour Shops Access Pop-up is a 17,000-square-foot “alfresco space” designed by LOT-EK that will house a selection of high-end fashion, jewelry and lifestyle brands, including Balmain and Tiffany. The retail space will be constructed within 30 white shipping containers that will be custom-furnished to meet brands’ needs.

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Saks Expands Limitless VIP Program to Include More Experiences that ‘Money Can’t Buy’

Retail TouchPoints

Members (who currently number in the thousands , according to Saks) have access to digital and in-person styling services, dedicated customer support and perks throughout the year, including early access to pre-order sales events, Try Before You Buy and surprise gifts for birthdays, holidays and membership milestones.

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SmartGift Earns Patent For Its E-Commerce Technology

Retail TouchPoints

Retailers such as 1-800-Flowers , Pandora Jewelry and Under Armour use SmartGift to power their peer-to-peer gift recommendations, shopping and customer experience. The items can then be swapped for a same-priced product or altered before they ship, saving retailers on last mile costs.

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Mejuri Leverages Real-Time Profitability Data to Inform Decision-Making

Retail TouchPoints

Like many brands dealing with COVID-19, DTC jewelry brand Mejuri was forced to focus intently on its online operations this year. The company decided to invest in technology that would help it harness the power of data to improve its customer insights and the shopper experience. “At

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What’s love got to do with it? Retailers rethink Valentine’s Day campaigns

Inside Retail

Jamie Delaney, StockX’s creative director, said the campaign is about connecting with its community, “We’re always working to level up the ways in which customers can interact and engage with the StockX brand – whether that be through social content, activations at cultural events, or improvements to the customer experience.

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