Remove Customer Experience Remove Inventory Management Remove Markdowns Remove Returns
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Preparing for the Rise in Online Retail Returns

Retail TouchPoints

In 2021, returns cost retailers a whopping $761 billion , or almost 17% of total U.S. This year the powerful combination of the special sale dates in Q4 (like Target, Amazon and Walmart holding October Black Friday events) and an increase in ecommerce holiday shopping means that this upward trend for returns will continue.

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7 Tips for Wholesale Inventory Management

Independent Retailer

This is why inventory management is key, especially as retailers look to deal with unsold merchandise after the holidays. “Seemingly overnight, shortages are flipping to inventory surpluses in certain categories. . Offer Promotions & Product Markdowns. Donate Excess Inventory. Liquidate Excess Inventory.

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How RFID Powers Retail: Past, Present and Future

Retail TouchPoints

Early adopters have proven that the technology can provide a significant return on investment. Retail companies committed to improving the customer experience have realized they need to stop relying on inventory buffers to ensure items are in stock when they need them. RFID can raise inventory visibility up to 99%.

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The Serious Retailer’s Guide to Omnichannel Ecommerce Strategy (2023)

Retalon

An omnichannel strategy provides customers with a unified shopping experience across all channels, whether online, mobile, or brick-and-mortar. Customers get the same high-quality experience regardless of how and where they engage with the brand. Omnichannel strategy ensures alignment of messaging and customer experience.

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5 Major Retail Digital Transformations to Watch For in 2021

Retalon

Advanced analytics has the capacity to integrate every channel of a multi-channel business into its forecast to maximize the return on promotion investments. to optimize inventory for gross margins. to optimize inventory for gross margins. Retail AI can apply this process when customers return their purchases.

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4 Critical Steps for Optimizing Omnichannel Order Fulfillment in 2021

Retalon

Omnichannel order fulfillment that drives customer experience (and boosts profits). In retail, omnichannel fulfillment is the process of getting products to customers across many different channels (delivery from DC, drop-shipping, in-store pickup, contactless pick-up, etc.). Will you deny returns at a store level?

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Retail AI & Predictive Analytics Blur the Line between Bricks and Clicks

Retalon

This is because today’s competitive advantage in retailing can often come down to the customer experience. Plus, going into a retail store significantly reduces the potential for returns and increases upsell opportunities. Creating a Consistent and Unified Customer Experience. – Inventory management.