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Product Substitution: How Savvy Retailers and Manufacturers can Build Supply Chain Resiliency, Reduce Costs and Improve Customer Experiences

Retail TouchPoints

The letdown customers experience when their orders don’t arrive on time, or at all, results in uncertainty and distrust that’s difficult — if not impossible — to remedy. Retailers can expect that customers will turn to other vendors; once this happens, they’ve lost both the sale and the customer’s trust and loyalty.

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How is AI Reshaping the Retail Industry

Retail Gazette

With the integration of AI-powered technologies, retailers can enhance customer experiences, optimise operations and drive revenue growth. Keep reading to explore how AI is reshaping the retail landscape and revolutionising the shopping experience.

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Different Things to Consider Outsourcing in Your Retail Business (and Why)

Retail Focus

Order Fulfillment When outsourcing, retailers can benefit from streamlined inventory management, order processing, and shipping. Inventory Management Efficiently managing inventory is essential for meeting customer demands while minimizing carrying costs.

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The four essential functions of a retail POS system

I Vend

This level of flexibility reduces lost sales, maximises inventory turnover and increases customer satisfaction along with revenue and profit. It will help to manage loyalty for example, so that your customers are recognised and rewarded in the same way no matter how and where they shop.

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Boost Sales & Loyalty: Mastering Retail Analytics Insights [2024]

Retalon

Retail analytics insights have morphed into a critical tool for decision-makers, striving to foster growth and customer loyalty. Retail analytics insights directly impact sales and customer loyalty by enabling more personalized shopping experiences and efficient inventory management.