Retail TouchPoints

JANUARY 24, 2024

Unlike many other digitally native direct-to-consumer (DTC) mattress brands, the retailer has embraced brick-and-mortar, operating a healthy portfolio of 66 retail stores and one outlet location, with plans to open more in the future.

Visual Merchandising 147

Visual Merchandising Shopping Consumer Fulfillment 147

Retail TouchPoints

OCTOBER 4, 2023

In response to evolving consumer behavior, many retailers are pivoting from malls and large-format stores in city centers to neighborhood locations that aim to serve the work-from-home population. s Mosaic District — its first-ever location.

Consumer 233

Consumer ATS Location Apparel 233

VMS

JANUARY 20, 2023

Host David Kepron and Bazdar talk about Timberland, store design, visual merchandising and making great experiences. Amber’s diverse professional background includes retail design, visual merchandising, brand experience and fixture and lighting design. It’s about being bold. You know…do some research.

Visual Merchandising 92

Visual Merchandising Fashion Customer Experience Fulfillment 92

Retail TouchPoints

OCTOBER 12, 2021

Our team members are a key part of the experience, so we hire enthusiasts and seek to be seen as a friendly, clever ally. While the JOANN customer experience is extremely human-centric, the retailer doesn’t shy away from using technology. Customers have to wait in line, so it can be a difficult experience.

Customer Experience 233

Customer Experience Shipping Location Promotions 233

Retail TouchPoints

FEBRUARY 9, 2022

Another of their best features is that they’re agile and allow retailers to try out new locations. So retailers can use pop-ups to validate a location, try out a new concept or for the release of a new product. Plenert: There are technical challenges that vary depending on the type of location. Another issue is permitting.

Visual Merchandising 243

Visual Merchandising Location Shipping Shopping 243

365 Retail

APRIL 4, 2024

It acts as the key foundation for advanced store digitalization functionality such as: sophisticated real-time dynamic price and promotion implementation and management; advanced replenishment; shelf imaging and optimization; Click & Collect services; and in-store geo-location for advanced customer experience (CX).

Outdoor 52

Outdoor ATS Visual Merchandising Fashion 52

Retail TouchPoints

MARCH 7, 2024

If it’s true that we live in an attention economy (wait just a sec, I’m getting an email/text/Slack/LinkedIn alert…okay, I’m back), then retailers — both online and brick-and-mortar — need new tools to not just attract customers but also to keep them engaged.

Outdoor 249

Outdoor Fulfillment Shopping Marketing 249

VMS

JANUARY 4, 2023

Their stores are a sensory experience that starts with a cup of tea, a hand washing ritual and then an exploration of the product assortment. Richard Lems is Director Format and Design and has lead the evolution of the store concept to a fleet of over 800 location in 33 countries. EPISODE NOTES. One influences the other.

Visual Merchandising 86

Visual Merchandising Customer Experience Fashion Outdoor 86

Retail TouchPoints

AUGUST 6, 2020

Not only is AR more interactive and engaging, providing digital training as employees navigate stores and equipment, but it can also be less expensive than traditional methods, such as sending training teams to store locations. AR Merchandising. AR visual merchandising automates manual store planning processes.

Visual Merchandising 158

Visual Merchandising Promotions Location Consumer 158

Retail TouchPoints

OCTOBER 6, 2021

They want on-brand experiences from the moment they walk through the doors. Can retail fixturing fulfill this need? Clearly, businesses are seeing the value of offering unique retail experiences for their customers through fixturing. Customers often are left to guide their own retail experiences at many stores.

Shopping 224

Shopping Kiosk Consumer Fulfillment 224

Retail TouchPoints

NOVEMBER 20, 2023

The stores are located in high-traffic malls, including the Galleria in Houston, the Stonebriar Centre near Dallas and the Town Center in Boca Raton, and will be anywhere from 1,200 square feet to 2,000 square feet. Working with Leap] allowed us to learn that high-traffic malls are better locations for us.

Apparel 169

Apparel Marketing Returns Advertising 169

VMS

APRIL 23, 2021

This elasticity not only kept them in business, but allowed them to exponentially grow during 2020 because of a fully integrated customer experience from CRM, OMS, e-com and mobile. To make it real, all systems must work together with one common, forward-facing vision for their customers. That is true managed retail commerce.”.

Management 52

Management Visual Merchandising Specialty Retailers Checkout 52

Retail Next

APRIL 1, 2021

While the last years fueled massive improvements in researching, browsing, selecting, purchasing, returning and/or exchanging on mobile devices, tablets and desktops, the current transformation brings more intelligence and continuity to customer experiences with retailers, where the store is a fundamental part of the process. .

Visual Merchandising 40

Visual Merchandising Home Furnishings Shipping Fulfillment 40

Retail TouchPoints

FEBRUARY 22, 2023

This trend has already begun and will continue to grow as DTC brands experiment with physical retail by opening temporary pop-up stores or permanent retail locations in major cities around the world.

Consumer 275

Consumer Department Stores Shopping Clienteling 275

Wiser

DECEMBER 1, 2020

The products more or less fulfill the same purpose, so they can be grouped together in a logical way. With these groupings, retailers can address procurement, merchandising, promotions, and other retail efforts on the category as a whole, rather than for individual products. Coca-Cola and Pepsi are in the soft drink category.

Promotions 78

Promotions Visual Merchandising Marketing Management 78