Retail TouchPoints

OCTOBER 24, 2022

Zara and eBay are advancing resale in the UK with two new initiatives: the launch of Zara Pre-Owned, and partnership with the British Fashion Council to launch the Circular Fashion Innovator’s Fund, respectively. The fund was created to help bring new technology to the market in order to help people think and shop differently.

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Retail TouchPoints

MAY 22, 2024

This immersive experience features three distinct shopping environments designed around social trends and influencers: the underwater world of So Jelly, vintage Americana at Y’allternative and chic beauty and fashion at Go Chromatic.

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Fashion Location Planning Shopping 227

Inside Retail

JANUARY 14, 2024

Fake fashion e-shops According to researchers at Avast, an internet security company, more than 4000 fake e-shops were set-up to exploit consumer spending in the post-festive season sales. Nationally in the year prior, over $9 million was lost to online shopping scams according to the National Anti-Scam Centre.

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Retail TouchPoints

JANUARY 10, 2024

We build technology to serve people and not the other way around,” said McMillon in his keynote.

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Retail TouchPoints

OCTOBER 12, 2023

Driven by these developing technologies, signs point to more digitally immersive shopping and social commerce experiences that will be easier for people with different abilities to navigate. So what’s at play here and where might we go next?

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Social Commerce Consumer Shopping Marketing 245

365 Retail

MAY 23, 2024

By partnering with established resale platforms like Reflaunt and Depop , the social media giant is positioning itself at the forefront of an emerging trend – the convergence of social media, e-commerce, and sustainable fashion. Gone are the days when social sales equated to merely cheap fast fashion tat.

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Retail TouchPoints

FEBRUARY 7, 2024

Consumers do not simply want to view ads, as traditional static shopping experiences are no longer the most captivating way to advertise to someone; rather, they want to engage with ads and develop a relationship with brands as they discover and purchase new products. more involvement than static content.

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Retail TouchPoints

DECEMBER 21, 2023

Kohl’s and Nine West launched an adaptive apparel line, and QVC leveraged some star power by launching an accessible fashion line in partnership with Selma Blair and Isaac Mizrahi. However, accessibility and inclusion aren’t just about the products retailers sell, but also the experiences they provide. Alicia Esposito 7.

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Retail TouchPoints

APRIL 5, 2023

As social media platforms slowly nix their live shopping efforts, fashion resale marketplace Poshmark is adding the feature with the official debut of Posh Shows following several months of testing. “We saw a huge gap in live commerce in the U.S. — Available in the U.S. ” . —

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Fashion Shopping Planning Social Commerce 216

Retail TouchPoints

APRIL 25, 2023

Livestream shopping has proven a tough nut to crack in the West. Despite the format’s wild success in China, where it accounted for more than 17% of all ecommerce sales in 2022, livestream commerce has been slower to take off in the U.S. Beginning with the Chinese shopping festival 11.11 after failing to find traction.

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Retail TouchPoints

JUNE 14, 2022

And just as the metaverse will change the way that we shop, communicate and socialize, it will also change how customer service is delivered. Like the physical world, goods and services sold and consumed in the metaverse are not immune to issues that require customer service to solve. Here’s how….

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Merchant Services Social Commerce Customer Experience Fashion 220

Retail TouchPoints

OCTOBER 6, 2021

“Livestreaming” is one of the buzziest terms of the moment in retail, but the live shopping concept has actually been around for decades, popularized in the 1980’s by TV shopping networks like QVC and HSN. These devices are democratizing live shopping and leading to an explosion of growth. of all U.S. ecommerce by 2024.

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Retail TouchPoints

OCTOBER 15, 2021

But it’s still true that only a small fraction of the fashion retail market has put tactical plans into place to support this significant consumer base. As a result, brands and retailers need to think more holistically about their customers and how they can present products to them across all channels in a way that relates to them.

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Retail TouchPoints

SEPTEMBER 28, 2023

We’ve all heard the stat — more shopping searches now start on sites like Amazon or TikTok than on traditional search engines. It’s discovery where things are evolving pretty rapidly, especial in the social media space.” Then you get into a more wants-based product category like fashion. consumers, with 57% starting there.

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Retail TouchPoints

OCTOBER 6, 2022

Among its multiple impacts, COVID-19 accelerated an elongation of the holiday shopping season that was already underway. Rather than being limited to a jam-packed four to five weeks from Black Friday to Christmas Eve, consumers are beginning their shopping as early as October (with a few doing so even earlier than that).

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Retail TouchPoints

SEPTEMBER 22, 2022

From 2019 to 2021, the Luxury Pavilion has seen its customer base grown by more than 150% and sales have increased nearly 300%. To celebrate the platform’s anniversary and solidify its dominance in online luxury, the Luxury Pavilion will host an augmented reality fashion show on Sept. 22 in collaboration with Vogue China.

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Fashion Consumer Shopping Marketing 207

Inside Retail

MARCH 12, 2024

Internationally, US global fashion powerhouse Kate Spade New York paid homage to the humble suit in its latest Spring 2024 global campaign, while soft suiting in neutral tones was in the spotlight at Kmart Australia’s Family Runway as part of last week’s PayPal Melbourne Fashion Festival. It’d be quite tricky,” she said.

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Fashion Accessories Returns Target Market 130

Retail TouchPoints

FEBRUARY 18, 2022

B2C fast fashion platform Wish has launched a new shoppable video feature to simplify the path to purchase on its site. Users can then click through to view product details, visit the merchant’s store or add a product to their shopping cart. and will be rolled out to iOS users starting in April. “For

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Fast Fashion Fashion Marketing Shopping 227

Retail TouchPoints

FEBRUARY 7, 2023

These consumers are using digital channels and experiences to discover and engage with once out-of-reach luxury brands. Many members of this young, savvy demographic are exchanging their dependence on fast-fashion destinations like SHEIN , choosing to invest in quality over quantity. At Alibaba’s recent 11.11

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Retail TouchPoints

JUNE 15, 2022

It also keeps employees happy with a more controlled flow of customers, reducing distractions during customer interactions. Appointments for high-end fashion brand shopping have been a long-time standard, but they’ve begun to trickle down to fast fashion brands like H&M and Zara too.

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Retail TouchPoints

NOVEMBER 9, 2022

Global downloads of mobile shopping apps were up 16% year-over-year in the first half of 2022 while the number of sessions was up 29% , according to data from the It’s Not Luck, It’s Skill: Make Every Marketing Dollar Count This Holiday Season report by data.ai. It was the second-most downloaded shopping app in the U.S.,

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Retail TouchPoints

JANUARY 12, 2023

Product categories include food and beverage, fashion, health and beauty, home and pets, office supplies, and cleaning and baby care. Nearly one in four ( 24% ) expressed interest in shopping in the metaverse, and that figure is likely to rise as more retailers add it as a touch point. Taking place January 15-16 from 10 a.m.

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Consumer Beauty and Health Returns Location 253

A1 Retail

SEPTEMBER 27, 2021

Acquisition of video-powered retail pioneer Go Instore will accelerate Emplifi’s commerce capabilities, giving B2C brands faster connection-to-conversion experiences in-store and online. Emplifi , a unified customer experience platform, has announced the acquisition of Go Instore, a UK-based live streaming video platform.

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Social Commerce Customer Experience Promotions Fashion 40

Retail TouchPoints

JUNE 22, 2023

Together, these methods allow Anthropologie to respond to new competition from SHEIN and other fast-fashion players without sacrificing its brand intention to provide an aspirational curated assortment. “A The influence of generative AI has even inspired Anthropologie to partner with Google on its new AI shopping feature.

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Retail TouchPoints

JANUARY 19, 2022

Whether customers are shopping for formalwear, athleticwear or home décor, they know they’re going to get high-quality goods designed with longevity in mind. For more than 50 years , Ralph Lauren has successfully established and maintained its position as a classic brand.

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Department Stores Wholesale Consumer Fashion 232

Retail TouchPoints

JULY 2, 2021

When we had our fashion show, we were able to really open up the door for brands to see the fashion show and models with disabilities.”. We’re trying to bring the fun to online shopping. In our ontology there’s shopping and there’s buying. In our ontology there’s shopping and there’s buying.

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Merchant Services Customer Experience Marketing Consumer 183

Retail TouchPoints

MARCH 9, 2023

Even compared to other fashion brands, Forever 21’s inventory is vast and changes almost daily. For an online customer, 43 seconds at any step in the process is actually an eternity.” And layered behind all this content is another big investment the retailer recently made — a new customer data platform. “ said Hawkins.

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Checkout Marketing Fashion Shipping 267

Retail TouchPoints

SEPTEMBER 2, 2022

Designed to provide C-suite retail and brand leaders with a deep understanding of Gen Z’s values, priorities and shopping behaviors, the invitation-only, half-day summit will dissect some of retail’s most pressing trends, from sustainability to the metaverse. 12, 2022, for the Retail Influencer CEO Forum Featuring The Z Suite.

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ATS Consumer Marketing Fashion 206

Retail TouchPoints

JULY 29, 2020

To attract a new generation of shoppers, retailers are looking to redefine go-to-market strategies and reimagine the customer experience inside their physical store locations. To accomplish this, operational models need to be adapted quickly. Michael Cabra is Senior Product Manager, Global and Emerging Markets, Cybera.

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Retail TouchPoints

DECEMBER 6, 2022

There was a time not too long ago (during those horrible pandemic years we’re all trying to forget) when makeup went out fashion. Gerschtein: That the consumer doesn’t shop beauty [in the same way] they shop other categories. Their shopping habits are also different. But that time has clearly passed.

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Retail TouchPoints

JULY 9, 2020

In a best-case scenario, where a vaccine becomes available or the economic ramifications of the pandemic are not too severe, people will resume shopping and traveling and give a boost to luxury goods sales,” said Willersdorf in an interview with Retail TouchPoints.

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Clienteling Consumer Accounting Boutique 246

Retail Minded

APRIL 7, 2022

This group of consumers are prepared to shop wherever best suits them in the moment and without preference as to the vehicle they use to find what they want. They are willing to shop across channels, have an appetite for higher-quality items & are eager to stay on top of cultural trends. EMBRACING NEW FORMS OF PAYMENTS.

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Consumer Social Commerce Point of Sale Shopping 98

Retail TouchPoints

NOVEMBER 27, 2023

And in some cases, you can even lean into some seasonal references to get people in the holiday shopping mood. After all, as consumers venture across social platforms, that voice is what creates continuity as they consume your content. Touchland aims to showcase all of these options so consumers can shop in the most convenient way.

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Consumer Wholesale Marketing Accessories 239

Inside Retail

MARCH 20, 2024

In response to this feedback, the brand launched Béis Wash, a carwash-themed pop-up on Melrose Avenue in the LA hotspot of West Hollywood, where customers could bring their used Béis Roller and Weekender bags for a complimentary ‘wash and shine’. But for those who can, a whole new world of customer experiences awaits them.”

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Retail TouchPoints

AUGUST 25, 2020

As a result, retailers are focused on removing unnecessary contact from the shopping journey. This demand for ‘contactless’ or reduced-contact experiences will continue long after the pandemic has passed. They’re feeling guarded and looking to minimise contact with strangers. A Catalyst for Change.

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Retail TouchPoints

DECEMBER 14, 2021

Influencer marketing in the social experiential design world is a shared service group and a team that works across display design, store planning, publicity, and marketing. We already see these all around us on social media.

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Marketing Planning Consumer Fulfillment 303

Retail TouchPoints

OCTOBER 8, 2021

Ultimately, we recognize that our history is infinitely rooted in the early 2000s, a time when streetwear and hip-hop culture ruled the fashion landscape, which is why a partnership with someone like Sacramento-based choreographer and hip-hop dancer Kida The Great makes all the difference in how we see collaborations today.

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