Retail TouchPoints

JUNE 15, 2022

And because food shopping decisions align directly with consumers’ needs and preferences, food retailers have a unique opportunity to differentiate through the physical experience they offer. For example, La Grande Epicerie in France was spotlighted as the “crème de la crème” of the French gourmet retail experience.

Visual Merchandising 226

Visual Merchandising Customer Experience Consumer Location 226

Retail TouchPoints

OCTOBER 23, 2023

While discounts and deals will be core, the ailing department store chain is also prioritizing in-store merchandising and curation to improve the customer experience. To make finding the perfect gift even easier, Kohl’s has developed a new front-of-store experience, aptly called Gift Shop, that is curated for various holiday gifting needs.

Net Profit 235

Net Profit Department Stores Promotions Checkout 235

Retail TouchPoints

OCTOBER 31, 2023

The 23-year-old organization has conducted hundreds of research projects, including interviews of criminals about the criteria they use when deciding which stores to hit. Be tough — but preserve the customer experience. This could help them harmonize twin goals — deterring crooks and preserving the customer experience.

Loss Prevention 255

Loss Prevention Sporting Goods Customer Experience Store Layout 255

Retail TouchPoints

JUNE 22, 2023

Physical Stores Create Unique Value and Get ‘Premium’ Investment Like many omnichannel retailers, Anthropologie understands the unique value of its stores. That is why leadership places a “huge premium” on the store experience, from associate hiring and training to visual merchandising and store design. “As

Visual Merchandising 257

Visual Merchandising Consumer Specialty Store Fast Fashion 257

Retail TouchPoints

JUNE 1, 2022

How is it appealing to the customer? The retail design elements of a shop-in-shop location must respect the environment of the host retailer but also speak to the customer by communicating the distinctiveness of the hosted brand. By Memorial Day 2022, Macy’s Backstage boasted 300 locations.

Shopping 292

Shopping Location Jewelry Customer Experience 292

Retail TouchPoints

MARCH 20, 2024

” Constantly Test and Iterate Design Concepts Retailers like Macy’s have made headlines for their moves to right-size their store fleet and invest in new, much smaller , store formats and experiences. “When they go shopping, they want to be treated specially. And when Tiffany & Co.

Specialty Retailers 264

Specialty Retailers Department Stores Consumer Advertising 264

VMS

DECEMBER 1, 2022

Stylish patrons seeking the latest fashions from shirtwaists to wing collars, and the finest of fabrics, flocked to an impressive roster of newly founded department stores including The John Wanamaker Store (designed by Daniel H. He believed that merchandise presentation was an art form. Hearn & Son, B.

Merchant Services 104

Merchant Services Visual Merchandising Advertising Fashion 104